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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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I have been with stackry for more than 5 years and sadly I have found that service quality has declined over time. This is evident by slower consolidation, slow email responses and improper packaging (packed a shoebox in a plastic bag) which resulted in received damaged, crushed shoebox. I hope they can improve because i have found them to be a trustworhty service and do not want to lose it.
One of the items i received was damaged
So simple to use with full transparency of charges
Stackry are fast, efficient and friendly. A very useful company for your shipping needs!
Fast, efficient and straightforward. It's a joy!
Very user friendly buying experience. Easy to use and provided many updates
Stackry is a well known organisation among the UK comic book scene for how affordable it can make shipping multiple comics from the US to the UK in comparison to using other postal methods. With their consolidation options and the care they take in packing your order I can see why they came as highly recommended as they did. On this first package alone I have saved over $110 in shipping costs and received my package in under 2 weeks. What an absolutely brilliant service, thank you very much!
I am ordering for the first time from USA to Bulgaria, I 'm only wondering why, before I start my shipment, I use calculator for shipping costs to Bulgaria, and it show me 300$, but now when I place the order it shows me 380 $? With DHL
Disabled less packaging service and took extra charges
Hi Pradeep. Thank you for your feedback. I am sorry to hear you ran into an issue using our service. I do not see you contacted customer service regarding this issue. Please chat, call, or email us at [email protected] to discuss further and you’ll be helped by the best customer service team in the industry!
Its far to expensive! 120$ to ship shoes is nuts… Wont use it again.
Hi Miranda. Thank you for your feedback. We are very sorry to hear that you were not happy with the cost of our service. In looking at your shipment, I see you shipped the package to your country in the retailer packaging. The shipping box was large. We may have been able to save you on the shipping costs by using our repacking service. Next time, please reach out to client support for advice on how you may save. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
The website is easy to navigate and understood. I'm able to do what I need to do to consolidate and ship the goods. The only improvement is the pictures taken to identify which items are inside, sometimes it's hard to see the tracking code on the envelope from the picture.
Horrible experience they claim to have insurance for but is a scam. The company can not be trusted.never again.
Hi Darren. Thank you for your feedback. We are very sorry you ran into an issue using our service. We pride ourselves on customer service and trust, so it is concerning to hear this. Upon review of your account history, I believe you are referring to Stackry's storage policy. Stackry will store packages free of charge for a period of 45 days from the date of delivery. After 45 days, Stackry will charge you a fee of 08 cents per pound per day which will have to be paid prior to shipment to you. After 60 days in storage, Stackry reserves the right to destroy or otherwise dispose of such packages without incurring any liability. If you contact Stackry before that date, we will do our best to accommodate additional time for our customers if space allows. We do our best to notify customers of the storage timeframe of each of the packages in their lockers. Email alerts are sent to customers at 20, 30, 40, 45, 55 and 60 days. The oldest package in your account was from June 26th and I see it was disposed on September 13th. I see you spoke to support on August 29th and you stated the shipment would be shipped on that date, but it was not. If you had contacted client support earlier, we may have been able to retrieve the packages for you. We understand your disappointment and are truly sorry for your dissatisfaction. If you wish to discuss further, please contact [email protected] and attention your email to "Veronica". Thank you and have a great day ahead.
Very intuitive especially for a newcomer like me, will use the service again in the future.
I had a great experience throughout the shipping process. I had to get in contact with customer support to stop processing of a shipment, which was handled with professionalism and efficiency. I will definitely use stackry again.
Quick service, no bs, awesome interface, no issues to date thanks guys
Great online interface, very fast service, would 100% recommend.
Pretty unreal online platform, great options, prices seem very fair. So far so good! Thank you
Prices considering the amount of days to arrive are to high
Hi Elyse! Thank you for your review. We are very sorry to hear that you were not happy with the cost of our service. In looking at your shipment, we may have been able to save you on the shipping costs by using our repacking service. Next time, please reach out to client support for advice on how you may save. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Actually total shipping fees for international so expensive so i hope if you cancel for dimension fees only for physical fees
Great... something very important actually more discounts so i hope next time or all time if you get some discounts.
While the Stackry's fees are a bit pricey, the carrier and customs fees were ridiculous. I paid almost $40 in fees for a $10 item. Whenever I order from Amazon, I pay no more than $10 total (shipping and fees) per item. Wish Stackry would just offer a traditional USPS shipping option.
Uncomplicated shipping process. Perfect monitoring and control of the process online.
I've tested this service repeatedly. It's uncomplicated processing and very fast shipping. I will use this service again.
I consolidated my packages easily. There was a problem with an item but Stackry soon helped me to resolve the issue. Finalising and shipping was very easy to do.
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Hi James. We are very sorry you ran into an issue using our services. We do appreciate your feedback and your long term business. Currently, this is our peak shipping season, so consolidations and responses are taking a little longer than normal due to the increased volume. We truly apologize for any delays. Upon review of your account history, I am not seeing the issue related to the damaged shoe box. We would like to investigate further. We want to gain your trust back. If you have time, please email us at [email protected] attention to "Veronica". Thank you and have a great day ahead!