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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Have been months since my last use, but the service is extraordinary and I'm quiet happy with the repacking service the company provided! Thanks!

Date of experience: March 2, 2020
Canada
1 review
0 helpful votes
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No consolidation was done, but I was still charged.

Date of experience: March 2, 2020
Egypt
1 review
0 helpful votes
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I like stackry but hopping that they could offer discounts on shipping for old members as im a 5 years member with them.

Date of experience: March 2, 2020
Kuwait
1 review
0 helpful votes
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Repacking
March 3, 2020

Thank you Jordan and Stackry for the great repacking of my packages!

You saved me a significant amount of weight; obviously I'm talking about the packages lul!

I received my goodies safe and sound.

Again, thanks a lot!

Date of experience: March 2, 2020
Saudi Arabia
1 review
0 helpful votes
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Always had an amazing and reliable experience so far.
Keep it up.

Date of experience: March 2, 2020
Illinois
1 review
2 helpful votes
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Stackry is one of the best shipping option i ever found. I have tried all other service in USA but nothing like stackry, they are fast, reliable and loyal.
Thank you,

Date of experience: February 29, 2020
Spain
1 review
0 helpful votes
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I'm on my twelfth shipment now
March 3, 2020

I'm on my twelfth shipment now. All shipments have gone smoothly. Website is easy to use. Very satisfied with the service.

Date of experience: February 29, 2020
Kuwait
1 review
0 helpful votes
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The received goods appears online faster than other mail forwarders. And the process are all smooth. Just please review and lower the shipping rates thanksfully.

Date of experience: February 29, 2020
Minnesota
1 review
5 helpful votes
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Terrible
March 30, 2020

Terrible. You should be more transparent with the prohibited items and the overly intrusive process of opening up your customer's packages. For shame.

Stackry attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2020
NL
1 review
0 helpful votes
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Your fee becomes high and you considered my shipment as hazmat, WHY? There is nothing hazmat in m my goods. Open it & See

Date of experience: February 28, 2020
Massachusetts
1 review
0 helpful votes
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A great service and Awesome price! Thank you Stackry.

Date of experience: February 28, 2020
Canada
1 review
0 helpful votes
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Positive experiences, money saved, smile attached to my face.

Date of experience: February 28, 2020
Japan
1 review
0 helpful votes
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Very efficient and friendly
March 2, 2020

Very efficient and friendly. Thanks for everything!

Date of experience: February 28, 2020
Virginia
1 review
0 helpful votes
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Have used many times good experience and easy to use

Date of experience: February 27, 2020
Tennessee
1 review
0 helpful votes
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Stackry has been a pleasure to work with. I was using My US for a long time, and they dropped the ball too many times to count. Since I switched to Stackry I haven't had any issues. Thanks, Stackry!

Date of experience: February 27, 2020
Texas
1 review
4 helpful votes
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They referred my account to the security department and refused to ship my package. And I have shipped with them before although my packages always showed up late and got held up in customs. They claim they referred me to the security department and deactivated my account because I placed the order from the United States but I live in this country and have always made the shipment requests from here. Now I'm out money and I'm not getting my packages. Stay away from this shady company. Best to use MyUS or any other company but this.

Date of experience: February 6, 2020
Len B. — Stackry Rep
over a year old

Hi Justin,
Thanks for the feedback and we apologize for the issues you experienced. Your account was flagged due to the use of a foreign credit card while your shipments where directing to other freight forwarders domestically within the United States. This drew suspicion from our security team. You were asked to provide a valid photo ID and selfie so you could be identified as the user of the Stackry account, but failing to do so, resulted in the closing of your account. If provided with this information and it is deemed valid, we can re-open your account and ship your packages. If not, please provide us with return labels for your packages and we will ship them back to your retailer ASAP. Please email us back at [email protected] to resolve the matter.

Thanks

KR
1 review
0 helpful votes
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The best parcel forwarder
January 9, 2020

I've been using these guys for a couple of years now. Their Customer service via live chat is top-notch. Great selection of shipping options at reasonable prices. Their processing times are speedy.

Date of experience: January 6, 2020
Mexico
1 review
0 helpful votes
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Amazing Customer Service
January 10, 2020

This is what I wrote to the customer support agent when a delivery from their depot to Mexico got stopped. They sorted everything out, and were extremely clear with my via instant messenger.

Amazing. This was my first experience with Stackry and I am super impressed with it. Maybe it wasn't a good result with the delivery, but your customer service, communication and care is first rate. You've turned what could have been a frustrating experience, into a memorably positive one.

I know it sounds silly, but you should go to lunch feeling good about yourself, the company and your team. It's SOOOO rare for a customer to receive that level of quality.

I thank you profusely.

Date of experience: January 6, 2020
France
1 review
1 helpful vote
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Awesome platform and exceptional customer service/support.

Date of experience: December 20, 2019
Saudi Arabia
1 review
1 helpful vote
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The service is very good
December 23, 2019

The service is very good thank you stackry

Thank you very much

I am glad to do business with you continuously

Date of experience: December 20, 2019