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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Saudi Arabia
1 review
1 helpful vote
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Superb and prompt service!
December 8, 2019

I received both my shipments. Thanks a lot. I loved all my products and more specifically the convenience of purchasing from US, though being abroad. Appreciate your speedy and prompt service

Date of experience: December 5, 2019
Algeria
1 review
0 helpful votes
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Super expensive!
December 6, 2019

They say its a free service until you get chocked by the shipping prices! VERYY expenssive rates, the weight is not accurate too!
STAY AWAY OF THIS! You'd be better of with myus.com or other services!

Date of experience: December 3, 2019
California
2 reviews
0 helpful votes
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Very dishonest can't even deliver a small package it's another corporate bunch of BS! I personally will never use this company ever again.

Date of experience: November 23, 2019
GB
1 review
1 helpful vote
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I found this service after a quick Google search in order to import to the UK from the USA some Echo Buds before their official release date in Europe. I was initially worried because I had never ordered from the US before but other reviews on Stackry said they were trusted so I took the plunge.

I contacted them a few times and I received amazing customer service, and just a really nice all round experience. Support put my mind at ease and then once I had my amazon package sent to Stackry I was amazed by how fast and easy it was to actually get the packaged shipped to me! - I honestly couldnt believe how simple the whole process was.

Will definitely use them again.

Date of experience: November 20, 2019
GB
1 review
2 helpful votes
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I just wanted to drop a quick note to say that my most recent experience was fantastic! Your team held on to my items, packaged them very well (the consolidation was a life saver!), I received the tracking immediately, you forwarded me the custom fees message so I could sort that and it arrived promptly.

Please pass on my thanks to the team member who consolidated / handled my shipment. I've used your service quite a few times now, and will definitely continue to do so for years to come!

Date of experience: September 13, 2019
Illinois
1 review
1 helpful vote
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CUSTOMER SERVICE! AAA+++
August 30, 2019

I received fantastic, above, and beyond service. Help was cheerfully rendered to help me find a package that I labeled wrong. Vinny, thanks man!

Date of experience: August 27, 2019
Canada
1 review
2 helpful votes
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Stackry does the job!
August 2, 2019

First shipment with Stackry and I am thoroughly impressed with the speed and efficiency of their service! They were able to complete a Personal Shopper order that my previous shipment forwarding company failed to do. They carried out the transaction quickly and smoothly and kept me in the loop every step of the way!

Date of experience: July 30, 2019
Croatia
1 review
1 helpful vote
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You are the best
May 12, 2019

A perfectly friendly and professional team that is always at the disposal and always helps. The package arrived very fast, even before I thought. All done perfectly and professionally. And again I will do business with you. And only with you. You really are super. Well done.

Date of experience: May 9, 2019
Saudi Arabia
1 review
1 helpful vote
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Top service.
May 7, 2019

Been using Stackry Shipping company for a while now and so far its very good. Had to follow up on shipments and they were excellent at replying to my emails and resolving any issues. Overall, excellent service, could not be easier. Swift, efficient, no problems. Best way to send a parcel abroad.

Date of experience: May 3, 2019
Saudi Arabia
1 review
1 helpful vote
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They can be miracle workers when it comes to shipping. This is my 11th package and am still very satisfied with everything they do!

Date of experience: May 3, 2019
Yemen
1 review
2 helpful votes
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One of a kind service
April 7, 2019

This company is more than recommended their employee is just response and fast
They know exactly what they're doing and they can help you find what is a problem and solve it ASAP with great ratings for shipping and consolidations I absolutely recommend this company a thankful thanks to Teresa and Veronica my top two employee in this company

Date of experience: April 4, 2019
Israel
1 review
1 helpful vote
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Perfect service
March 21, 2019

Hello,

I am a Stackry costumer for some time now.
A few days ago i contacted customer service regarding an issue with item P*******AO and i got a replay from Vincent Alberici.

The service I got from Vincent was perfect!

Vincent was kind & extremely professional. I have no words
To describe just PERFECT!

I would like to thank Vincent and I would like Stackry to
Know that these kind of service experience
Is exactly what will keep me a costumer for a long time.

With regards,

Asaf Ophir

Date of experience: March 18, 2019
Australia
1 review
5 helpful votes
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Highly recommended
March 7, 2019

This was my first experience with Stackry, and I can happily recommend them. I had a valuable package which ran into some difficulties in being shipped to Australia (these problems were owing to the courier, not Stackry). Stackry quickly sorted the issue and got the package to me with minimal delays. Throughout the process I received detailed information from Stackry staff, and they were very quick and helpful in responding to my questions. I'll certainly be using them again.

Date of experience: March 4, 2019
South Africa
1 review
3 helpful votes
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Turnaround time was excellent. From receipt of parcels, consolidation and shipment very quick. The service is very affordable and their shipping rates very good shipping to Zimbabwe compared to other companies out there. I have used other companies before Stackry, one of the best. Will use it again.

Date of experience: February 27, 2019
India
3 reviews
1 helpful vote
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Great service
March 1, 2019

A recommended mail forwarding company from USA, Me any my friends using their services from years. They made happy us every time.

Date of experience: February 26, 2019
Oman
1 review
1 helpful vote
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Totally on it, responds to my questions. Works quickly.
I had an issue with a shipment that had nothing to do with Stackry and they helped with it. No complaints at all.

Date of experience: February 6, 2019
Kuwait
2 reviews
1 helpful vote
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Very well packed fast and helpful customer support

Date of experience: January 17, 2019
Sweden
1 review
1 helpful vote
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As a first time shipper needing to consolidate several packages containing very breakable items that my wife would be heartbroken (or might divorce me) if I broke through shipping. I was extremely pleased to be in an online chat with Veronica Vonn at Stackry - she walked me through all the steps to consolidate and carefully package the items - patiently waiting and helping for close to an hour whilst i fumbled my way through the process with all the aplomb of a giraffe on roller skates attempting several flights of stairs. I got there in the end but would not have done so without Veronica's assistance!. Excellent customer service, much appreciated thanks Veronica!

Date of experience: December 12, 2018
Singapore
1 review
3 helpful votes
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Great service
December 12, 2018

Very reliable delivery and excellence service.
Thank Stackry team all items received and in good consolidated box.
It's my 2nd order and I'm satisfied.
Will be ordering more items.:-)

Date of experience: December 9, 2018
AE
1 review
2 helpful votes
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Package condition
October 11, 2018

The packageI received is well packed and the items were in good condition. The Service was excellent and the reply was swift. My request has been taken in concediration and it has not been ignored. Thank you Stackery. Just wish to reduce the international cost :)

Date of experience: October 7, 2018