Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stackry

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
grey stargrey stargrey stargrey stargrey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Casey M.
Unfollow Casey M.
Share Review
Report Review

So easy to set up and do
May 30, 2024

So easy to set up and do. So excited to receive my package

Date of experience: May 20, 2024
Australia
1 review
0 helpful votes
Follow Anthony V.
Unfollow Anthony V.
Share Review
Report Review

I was having quite alot of trouble finding and dealing with the HS code for my shipment. I ended up leaving that blank as i have no idea where to find it.

Date of experience: May 20, 2024
Judy G. Stackry Rep
over a year old

Hi Anthony, Thank you for your feedback. Sorry for the difficulty you experienced while processing your shipment. I see you spoke to customer service who helped you with this inquiry. Inputting the HS Code is not mandatory. The field is present for our customers who know the HS code and wish to enter it manually. If not, our system will automatically generate the HS code after adding a general description of the item being shipped. We have plans to make this more clear on our application in the upcoming months. Thanks again for your help!

Saudi Arabia
1 review
0 helpful votes
Follow Alhsan U.
Unfollow Alhsan U.
Share Review
Report Review

اول تجربة لي لا استطيع ابداء رأيي حتى وصول الشحنة
الموقع سهل
اشكركم

Date of experience: May 19, 2024
Australia
1 review
0 helpful votes
Follow DEAN A.
Unfollow DEAN A.
Share Review
Report Review

So far so good.Shipped to stackry address no issues.Set up to ship to australia,no issues.costly postage from the states is always the case,but at least at this stage I can actually get what I need from the USA,which makes repairing my minn kota motor much cheaper than and quicker than sending my motor to the company in aus.Just waiting for stackry to ship,which hopefully occurs just as smoothly.

Date of experience: May 17, 2024
India
1 review
0 helpful votes
Follow Abhishek W.
Unfollow Abhishek W.
Share Review
Report Review

One of the best customer service I have ever experienced! 🙌

Date of experience: May 16, 2024
GB
1 review
0 helpful votes
Follow Cath O.
Unfollow Cath O.
Share Review
Report Review

I love Stackry
May 26, 2024
Updated review

I love Stackry - it opens up a wider selection of goods and the delivery experience has always been excellent

Date of experience: May 16, 2024

I love Stackry!
April 2, 2024
Previous review

I love Stackry!

Date of experience: March 23, 2024
GB
1 review
0 helpful votes
Follow May I.
Unfollow May I.
Share Review
Report Review

So far so good!
May 25, 2024

So far so good! I will reserve full judgement until I get my tracking info, but Stackry have been smooth in notifying me of everything they needed to, and it looks promising and like I have finally found a solution to the age old problem of really wanting something and the shop refusing to post it over seas!

Date of experience: May 15, 2024
Illinois
3 reviews
2 helpful votes
Follow Bri B.
Unfollow Bri B.
Share Review
Report Review

After asking for consolidation it chose my default address. Unable to change where to ship and cost was extremely high

Date of experience: May 15, 2024
Judy G. Stackry Rep
over a year old

Dear Brittany. Thank you for your feedback. Sorry you are not happy with our service and rates. Once a shipment is consolidated, you need to contact customer service to make any edits to the original shipping address you selected. I looked into your account history and didn't see any communication between you and our team. We have a great customer service team who can help you with any inquiries such as this before you pay to send the shipment out the door. They can be reached by phone,live chat or email at [email protected]. Sorry once again for your displeasure. Thank you and have a great day ahead.

MP
1 review
0 helpful votes
Follow Geoffrey E.
Unfollow Geoffrey E.
Share Review
Report Review

Great service and very convenient, easy to use. Thank you so much!

Date of experience: May 14, 2024
Judy G. Stackry Rep
over a year old

Geoffrey, thank you so much for taking the time to leave us such a nice review✔✔✔. We really appreciate your business and feedback!

New Zealand
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

I wish there was a cheaper option for shipping small flat objects like playing cards.

Date of experience: May 14, 2024
Germany
1 review
0 helpful votes
Follow Jennifer U.
Unfollow Jennifer U.
Share Review
Report Review

I had negative credit in my account and don't know where it comes from.

Date of experience: May 14, 2024
Judy G. Stackry Rep
over a year old

Dear Jennifer, thank you for your review. Sorry you are not happy with our service. I looked into your account history and didn't see any communication between you and our team. We have a great customer service team who can help you with any inquiries. They can be reached by phone, live chat, or email at [email protected]. Thank you and have a great day ahead!

Qatar
1 review
0 helpful votes
Follow Maria B.
Unfollow Maria B.
Share Review
Report Review

Very professional
May 23, 2024

I have been using Stackry for a while and I am very happy with their services

Date of experience: May 13, 2024
Judy G. Stackry Rep
over a year old

Thank you Maria for being our long term customer and taking the time to leave us such a nice review about Chuck! We really appreciate your business and feedback! ❤️

AE
2 reviews
0 helpful votes
Follow Ali P.
Unfollow Ali P.
Share Review
Report Review

Update the App please
Lagging & turn off by itself, slow speed

Date of experience: May 13, 2024
Ireland
1 review
0 helpful votes
Follow Ian A.
Unfollow Ian A.
Share Review
Report Review

Brilliant experience and I really look forward to doing business with you again, also your automatic helpline is very useful gave me all the information I needed to complete the process as this is the first time I have used a delivery company, and I will be using you again and recommend yous to everybody

Date of experience: May 12, 2024
Australia
1 review
0 helpful votes
Follow Martin G.
Unfollow Martin G.
Share Review
Report Review

Stackry makes the process of buying goods in the US so easy.

Date of experience: May 12, 2024
Iraq
1 review
0 helpful votes
Follow HadI R.
Unfollow HadI R.
Share Review
Report Review

A good experience, but the shipping prices are somewhat exaggerated. For example, my package is 0 and weighs 1 pound. I don't know why, it is 50 dollars.

Date of experience: May 11, 2024
Judy G. Stackry Rep
over a year old

Hi Hadi, Thank you for your feedback. We appreciate your business. Sorry you found the prices to be expensive. I see the price you paid also includes two repacking fees. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns

Qatar
1 review
0 helpful votes
Follow Saleem S.
Unfollow Saleem S.
Share Review
Report Review

تم شحن شحنه قبل اسبوع ولقد اضافة 3 اشياء ولكن موظف التدقيق لديكم لم ينتبه للتفاصيل ولقد وصل لي المنتج وناقص قطعة واحد وهي موجوده في الشحنات المستلمة لديكم ولم اكن اعلم انه هذه القطعة لم تصل بعد

Date of experience: May 11, 2024
Kuwait
1 review
0 helpful votes
Follow Eman S.
Unfollow Eman S.
Share Review
Report Review

رائع🌹🌹
مافي خصم على الشحن المره القادمه 🥰

Date of experience: May 10, 2024
Australia
1 review
0 helpful votes
Follow Catherine B.
Unfollow Catherine B.
Share Review
Report Review

Love this
May 19, 2024
Updated review

Love this - so many things are not available in Australia - Stackry lets me world wide shop now

Date of experience: May 9, 2024

Love your service
November 13, 2023
Previous review

Love your service

Date of experience: November 12, 2023
Singapore
1 review
0 helpful votes
Follow Don P.
Unfollow Don P.
Share Review
Report Review

Very quick and efficient service and Stackry really makes buying and consolidating packages from the USA a seamless process!

Date of experience: May 7, 2024
Judy G. Stackry Rep
over a year old

Hi Don! Thank you for taking the time to leave Stackry a review. 😊️


Website and service was easy to use and customer support was helpful and knowledgeable!

Date of experience: May 1, 2024