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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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غلا قيمة الشحن و مكلفة و فيه مبالغة مالية كبيرة جداً و رايت انه يلزم يوتيوب شرح بالعربي
Shipping price is very expensive
Shipping price is very expensive
Shipping price is very expensive
Really expensive for small items. No coupons work for i Canadians even though on the Internet, there are international codes. Otherwise, pretty impressed with the layout and step-by-step instructions.
Hi Sharee. Thank you for your honest feedback. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Coupon codes expire, so in the future, please check in with customer service to see if the coupon code is a valid code. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Really good, intuitive website, now let's see if the shipping is good
This shipment consolidated at $5 cost me more in weight also if I'd left it it would saved me money
Dear Karen. Thank you for your feedback. I looked into your account history and didn't see any communication between you and our team regarding this issue. We have a great customer service team who can help you with any inquiries such as this. I apologize we were not able to make the package smaller to save you on shipping. This occurs in some cases, where the original shipping box is the best fit. What we should have done is sent you an email that the package was not able to be repacked and refunded the repack fee. I have gone ahead and issued that refund to you. I will make sure your feedback is passed along to the appropriate department manager. If you have any additional questions please contact us by phone,live chat or email at [email protected]. Thank you and have a great day ahead!
I have used Stackry a couple of times to ship products that I can only buy in the US to Europe. The service is very smooth and easy to use but as ever I do wish it wasn't as expensive. Unfortunately the things I am shipping are only released a couple of times a year and sell out fast so it is hard to 'stack' goods and get the cost down that way.
قيمة الشحن مرتفعه جدا لن اكرر هذه التجربه مره اخرى وخدمة عملاء غير متعاونيين
السلام عليكم,
نعتذر عن هذا الازعاج,
١- بخصوص تكلفة الشحن, نحن نحاول ابقاء رسوم الشحن الخاصة بنا اقل مايمكن بحيث لا تتأثر نوعية الخدمة التي نقدمها,
٢-بالنسبة لشحنتك, الشحنة وصلت لنا بوزن حجمي قدره ٢٠ باوند, و قد اخبرناك انه يمكنك طلب اعادة التغليف من اجل انقاص ابعاد الصندوق الذي تم وضع اعراضك فيه من اجل انقاص تكلفة الشحنة وفعلا, تم انقاص الوزن الى ٧ باوند وهو نفس الوزن الحقيقي للشحنة, وعندما طلبت اضافة خصم, قمنا باضافة خصم ١٠٪ على تكلفة الشحن وبعدها طلبت ان يتم وضع الشحنة في كيس من اجل تخفيض الابعاد اكثر, واخبرناك انه لا فائدة من ذلك لان تغيير التغليف يغير من الوزن الحجمي للشحنة وليس من وزنها الحقيقي, وبمان الوزن الحقيقي للشحنة هو نفسه الوزن الحجمي, اعادة التغليف مرة اخرى لن تؤثر على تكلقة الشحن ستكون خسارة مادية خسارة وقت بالنسبة لك, وقد ارسلنا لك صورا من حاسبة الشحن الخاصة بنا, لنثبت لك ان رسوم الشحن لن تتغير اذا تك طلب اعادة التغليف مرة أخرى.
أعتذر مرة اخرى عن الازعاج, ولكن خدمة العملاء لدينا قامت بواجبها من منحك خصم وتقديم النصح لك بما يحقق التوفير لك,
شكرا لك,
Always reliable. Always on time. My only complaint is the customs form where you need to click on some little icon to save the information. There's no directions for that
Very quick and reliable! I was hesitant. But I got my parcel on time and in great condition!
It's too bad experience call me to told about that
Hi Ameer. Thank you for your feedback. We are very sorry to hear that you were not happy with the cost of our service. Something to note, Stackry does not charge any membership or receiving fees and offers free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. Stackry prides itself on transparency (no hidden fees!) and world class service. If you ever want to give us another try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!
Everything is simple and intuitive, and emails are received on time. I hope the package arrives quickly and in good condition :)
Trouble completing on my iphone, had to switch to ipad
Not that this "new" system of inputting data to complete the order is poor, but I found the "old" method much more efficient.
Very Expensive ……. Expensive ……. Expensive ……. Expensive ……. Expensive ……. Expensive …….
Hi Ragad. Thank you for your review. I am sorry to hear you are not happy with with our pricing. We strive to provide the lowest price possible for our customers. Something to note, Stackry does not charge any membership or receiving fees and offers free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. Stackry prides itself on transparency (no hidden fees!) and world class service. If you ever want to give us another try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!
I had a problem with one of my packages.
Very expensive.
خدمة ممتازة جدا و اتمنى عرض تخفيضات اكثر على قطع السيارات ولاكن كمجمل خدمة رائعة و سهولة استخدام.
Not many options that are affordable to my country
Hi Anza. Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. I see you shipped a 1 lb. package as sent by the retailer. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Also some products have carrier restrictions. You may see more about the shipping options by going to https://www.stackry.com/en/stackry-shipping-options. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Seems like things are in order. I I will be happy when item is received. It's a little more cost than I'd hoped but still happy enough.
Have had 2 packages shipped. Easy. Quick. Great service!
Quick and clear! Saves me money to send multiple packages to Europe at once.
Very expensive, and no other option to determine the insurance amount other than tax declaration amounts.
I faced a problem previously, and I made a comment about a problem previously, and one of the admins replied that the problem had been fixed and the amount that had been wrongfully withdrawn from me was refunded, and it was placed, according to the admin's words, in the Stackery wallet. Now I just charged and did not see a box for the wallet. It seems that it has been removed from My dashboard, and I can no longer see whether the amount was refunded for the previous problem or not, or even use my previous balance in this charging process. I do not know if this is a technical problem or not, but I waited about three weeks to solve the problem and it was not solved, and Stackery only provides 45 A day to wait for the product in their warehouse for free, so I had to ship it before the specified period, and I was unable to use any of my previous balance in the Stackery wallet or the balance that they claimed they put in my wallet because the wallet field was not activated in the first place during the payment and shipping process.
Hi Mohammed. Thank you for your feedback. Sorry to hear you ran into an issue using our service. The Stackry credit was refunded to your credit card per your request on 4/24/2024. If you wish to discuss further, please email us at [email protected] attention to "Veronica”. Thank you, and I hope you have a nice day ahead.
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Hi Faisal. Thank you for your feedback. We are very sorry to hear that you were not happy with the cost of our service. In looking at your shipment, we may have been able to save you on the shipping costs by using our repacking service. We can also reduce it further by removing the shoe box. Next time, please reach out to client support for advice on how you may save. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Refer a Friend" on your dashboard to learn more. We hope you use our services again. ❤️