StackryReviews 21,057

Hi Rubayan! Thank you for your feedback. We are very sorry to hear that you were not happy with the cost of our service. Something to note, Stackry does not charge any membership or receiving fees and offers free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. Stackry prides itself on transparency (no hidden fees!) and world class service. If you ever want to give us another try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!

Hello Abdulrahaman. Thank you for your honest review. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. I see you shipped a package as received by the retailer. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

Hi Ken! Thank you for your feedback and business. We appreciate your comments! I see your consolidation took 2 business days. It is important to know that typical consolidation completion time is 2-3 business days, although it can be much faster than this. We always hope to achieve faster completion time for our customers. If you do use our service in the future, it is not mandatory to enter in the HS code for a product. All you need to do is enter in a description of the goods being shipped and the website will assign an HS code based on that information. If you need help with that, please email us at [email protected] and you will be helped by the best customer service in the industry!

Hi Jean-Francois. Thank you for your feedback and your valued business. We are very sorry to hear that you were not happy with the cost of our service. Something to note, Stackry does not charge any membership or receiving fees and offers free storage on any package for 45 days, not to mention 0% state sales tax on every package shipped to our warehouse. Stackry prides itself on transparency (no hidden fees!) and world class service. If you have any questions try, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!

Hi Jair. Thank you so much for the feedback. We are sorry for the delay in consolidating your shipment. I see it was requested on a Friday before the weekend. Sadly, Stackry is closed over the weekends so this contributed to the delay. It is important to know that typical consolidation completion time is 2-3 business days, although it can be much faster than this. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. We'll continue to do our best for you and all our customers. Thank you for your business.