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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Bermuda
1 review
0 helpful votes
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Processing times too long
August 4, 2024

Processing times too long. I appreciate the responsiveness.

Date of experience: July 25, 2024
Judy G. Stackry Rep
over a year old

Hi Taj! Thank you so much for your review of our service! It is important to know that typical consolidation completion time is 2-3 business days, although it can be much faster than this. I see that your recent consolidation request took about 48 hours to complete. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. We'll continue to do our best for you and all our customers. Have a great day ahead!

Saudi Arabia
1 review
0 helpful votes
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V happy
Particularly with finding a missing package

Date of experience: July 24, 2024
Turkiye
1 review
0 helpful votes
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Great service, I hope to expand for more countries.

Date of experience: July 24, 2024
GB
1 review
0 helpful votes
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Had no problems, excellent service with lots of options

Date of experience: July 24, 2024
GB
1 review
0 helpful votes
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Quick and professional
August 1, 2024

Quick and professional. Great way to save money and get items from sellers that do not ship internationally

Date of experience: July 22, 2024
Judy G. Stackry Rep
over a year old

Hi Kieran. Thank you for the nice review! We appreciate your business.

GB
1 review
0 helpful votes
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Consolidation was slightly delayed, but okay service so far.

Date of experience: July 22, 2024
India
1 review
0 helpful votes
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As always the best
July 30, 2024
Updated review

Thank you guys for taking care of my stuffs. Only one suggestion that you kindly wrap the items in bubble wrap with a bit more care as most of these are collectible pieces and by the time they reach me, sometimes, the edges and corners of the items are a bit torn or bent. Otherwise I don't have any complaint whatsoever. Thanks a bunch again.

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Date of experience: July 20, 2024

Excellent service
June 15, 2024
Previous review

Excellent service

Date of experience: June 5, 2024
Canada
1 review
0 helpful votes
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Considerate and secure service that I always use when shopping from overseas.

Date of experience: July 17, 2024
New Zealand
1 review
0 helpful votes
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Superb service
July 27, 2024
Updated review

This service is amazing! If you are not using this from overseas then you are missing out!

Date of experience: July 17, 2024

Always amazing!
May 19, 2024
Previous review

Always amazing!

Date of experience: May 9, 2024
Australia
1 review
0 helpful votes
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These guys never left you down
July 27, 2024

These guys never left you down. Items are always packaged beautifully, reliable, first class customer support and contact. Couldn't rate them any higher. A+

Date of experience: July 17, 2024
GB
1 review
0 helpful votes
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It would be great if you could squeeze those costs...
July 27, 2024
Updated review

It would be great if you could squeeze those costs a bit!

Date of experience: July 17, 2024

Would be great if you could squeeze the shipping cost...
December 28, 2023
Previous review

Would be great if you could squeeze the shipping cost a bit

Date of experience: December 28, 2023
Canada
1 review
0 helpful votes
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Happy to have a simple and efficient way to order from the US!

From Canada!

Date of experience: July 16, 2024
GB
1 review
0 helpful votes
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Happy Customer from the UK
July 26, 2024

As an expat USA living in another country, one tends to miss things you cannot find outside the USA. So I treat myself every now and then have Stackry ship it to me.
I have used them quite a few times and always found their service to be good and swift.

Date of experience: July 16, 2024
Judy G. Stackry Rep
over a year old

Thank you B M for being our customer and taking the time to leave us a review. We really appreciate your feedback! ❤️

Australia
1 review
0 helpful votes
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Easy to follow guide, no hassles
July 25, 2024

Easy to follow guide, no hassles. Very happy with this service so far.

Date of experience: July 15, 2024
Sweden
1 review
0 helpful votes
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It seems fine, though I can't believe that the cheapest option to send a tiny package to Sweden is $32 🤔
So it is worth it for this package that they couldn't send internationally, but I won't be using it for other stuff as I had originally wanted to.

Date of experience: July 15, 2024
Judy G. Stackry Rep
over a year old

Hi Louise. Thank you for your review and feedback. We appreciate your business. Sorry to hear the price were higher than expected. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. You have free storage for 45 days, so you can gather your purchases and ship all together. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.

Canada
1 review
1 helpful vote
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Stackry's customer service is outstanding, I highly...
July 24, 2024
Updated review

Stackry's customer service is outstanding, I highly recommend them!

Date of experience: July 14, 2024
Judy G. Stackry Rep
over a year old

Hi Jennifer! Thank you for your kind feedback. ❤️ We appreciate your business.


Love this service!
July 5, 2024
Previous review

Love this service! Customer service is great and they take care with everything they do! Cheers Stackry! :)

Date of experience: June 25, 2024
Qatar
1 review
0 helpful votes
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طول مدة الرد على الإيميلات وهناك شحنات كنت اود إرجاعها للبائع ولا اعلم حتى الآن تم إرجاعها أو لا وقد تعملت اكثر من مره مع استكري ولكن هذه اول مره يكون هناك تآخير في الشحنات وعدم سرعه في الرد على الإيميلات وقد يتسبب ذلك في عدم مقدرتي إرجاع الشحنات للبائع

Date of experience: July 13, 2024
Jalal J. Stackry Rep
over a year old

السلام عليكم,
نعتذر عن هذا الازعاج,
نحن نحاول قدرالامكان الرد على كل التساؤلات التي تصلنا. بالنسبة للرد على الايميلات, فاننا نحاول الرد عليها خلال ٢٤ ساعة عمل, ونعتذر عن تأخير خارج عن ارادتنا بخصوص هذا الموضوع,
في حال كان هناك طلب مستعجل, الرجاء التواصل معنا عبر خاصية التشات المباشر او رسائل مواقع التواصل الاجتماعي ( فيسبوك او اكس ( تويتر). او انستا)

شكرا لك,


Great ease and excellent customer
July 14, 2020
Previous review

Great ease and excellent customer
Interest Thank you

Date of experience: July 14, 2020
Angola
1 review
0 helpful votes
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To join Stackry return service and use for delivery service.

Date of experience: July 12, 2024

So far happy with the services provided
October 28, 2023
Previous review

So far happy with the services provided.

Date of experience: September 28, 2023
GB
1 review
0 helpful votes
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I LOVE HAVING A WAY TO ORDER FROM COMPANIES THAT ARE USA ONLY, AND GETTING THEM SENT TO MY STACKRY ADDRESS AND TGEN FORWARDED TO THE UK

Date of experience: July 12, 2024
Judy G. Stackry Rep
over a year old

Hi Samantha. That is so great to hear! We appreciate your time and business. ❤️

GB
1 review
0 helpful votes
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So convenient, the fact stackry weighs the items so I don't have to estimate y shopping costs gives me great peace of mind. I'm in the UK and this makes items from USA so accessible when they don't ship here

Date of experience: July 11, 2024
Judy G. Stackry Rep
over a year old

Heather, thank you so much for taking the time to give us a review✔✔✔. We really appreciate your business and feedback. ❤️