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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Really easy, professional. Simple. I have a Logistics background so I can see how this process could be quite challenging if not well laid out. But Stackry makes is very easy.
Ive used Stackry twice for remaining products to australia. Full marks. Great service. Ive already recommend it to friends.
A big thanks to Nora Shaker for locating my package. Excellent person to liaise with. Cheers
السلام عليكم,
نعتذر عن الازعاج الذي اصابك اخي الكريم,
بخصوص اسعار الشحن, نحن نحاول قدر الامكان تخفيض اسعار الشحن الخاصة بنا بما لا يؤثر على نوعية وسرعة الخدمة التي نقدمها,
اما بخصوص خيارات الشحن, فان الشحنة الخاصة بك كان لها ٥ خيارات شحن, وهو عدد لا بأس فيه من خيارات الشحن,
نعتذر مرة اخرى,
شكرا لك,
There is a bit of difficulty in water, and the assembly is long and takes more time than it should
Hi Ibrahim. Thank you for your business and feedback. Sorry you are not happy with the service. I looked into your account history, and I am not seeing the issues described. If you would like to discuss this in more detail, we would love to revisit the shipment you were unsatisfied with. Please email us at [email protected] and you’ll be helped by the best customer service team in the industry.
Great response today and service has been much improved, which I am very pleased to see
اخترت شركة شحن توصيل من ٩ الى ١٥ يوم ووصلني الطلب قبل الموعد وبتغليف ممتاز
Overall the website is easy to navigate and handle, the process of consolidating and packages identification is easy and clear.
I would hope for a better quality and well angled pictures for the packages and items.
It would be also nice to mention that as a receiver from a shipping company I might need to pay for custom(taxes).
I decided to use stackery because the place I was ordering from seems expensive to ship here (New Zealand) it's ended up costing me more in shipping using stackery then it would have to get it shipped directly from the store
Hi Caitlin. Thank you for your feedback. Sorry you were not happy with the cost of your shipment. If the retailer ships to your country and you do not plan on consolidating with other orders, it may be less expensive to ship through the retailer. We are the perfect fit if you want to shop from multiple retailers and store your items at our warehouse until you are ready to consolidate and ship. That is where our customers find the most value in our service. If you have any additional questions or concerns, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!
Prices are high hope you reduce your prices thank you
Veronica has been so helpful via email! Absolutely fantastic service!
I've been beyond impressed with the service so far. It's so simple and efficient, and demystifies the whole process, thank you Stackry!
Some live chat people aren't as helpful as I'd like about the quality of some packages on arrival and one did arrive without my receipts
Excellent, quick service. Received every package in good condition. Highly recommended.
Process was smooth but it's taking a long time to receive my order. Much longer than expected for the price of shipping.
Stackry has been good tool to my business and straightforward process I love it
Thank you Adamu for leaving us such a nice review✔. We really appreciate it! ❤️
The best shipping service i have ever dealt with. The
customer service is top
That is great to hear! Thank you Abulrahman for being our customer and taking the time to leave us a review. We really appreciate your feedback! ❤️
"The team on Instagram was very nice and accommodating to those who speak Arabic."
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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Thank you Filip for leaving us such a nice review✔. We really appreciate your business and feedback. ❤️