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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Czechia
1 review
0 helpful votes
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Fast and reliable
August 24, 2024

Fast and reliable. I recommend (from the Czech Republic)

Date of experience: August 13, 2024
Judy G. Stackry Rep
over a year old

Thank you Filip for leaving us such a nice review✔. We really appreciate your business and feedback. ❤️

GB
1 review
0 helpful votes
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Great
August 23, 2024

Everything arrived to me as described/expected and quickly :)

Date of experience: August 13, 2024
Australia
1 review
0 helpful votes
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Really easy, professional
August 22, 2024
Updated review

Really easy, professional. Simple. I have a Logistics background so I can see how this process could be quite challenging if not well laid out. But Stackry makes is very easy.

Date of experience: August 12, 2024

100% lives up to expectations.
April 2, 2018
Previous review

Ive used Stackry twice for remaining products to australia. Full marks. Great service. Ive already recommend it to friends.

Date of experience: March 30, 2018
New Zealand
1 review
0 helpful votes
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A big thanks to Nora Shaker for locating my package. Excellent person to liaise with. Cheers

Date of experience: August 9, 2024
Bahrain
1 review
0 helpful votes
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تكلفة الشحن باهظه جداً وخيارات الشحن قليله

Date of experience: August 9, 2024
Jalal J. Stackry Rep
over a year old

السلام عليكم,
نعتذر عن الازعاج الذي اصابك اخي الكريم,
بخصوص اسعار الشحن, نحن نحاول قدر الامكان تخفيض اسعار الشحن الخاصة بنا بما لا يؤثر على نوعية وسرعة الخدمة التي نقدمها,
اما بخصوص خيارات الشحن, فان الشحنة الخاصة بك كان لها ٥ خيارات شحن, وهو عدد لا بأس فيه من خيارات الشحن,
نعتذر مرة اخرى,
شكرا لك,

Saudi Arabia
1 review
0 helpful votes
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There is a bit of difficulty in water, and the assembly is long and takes more time than it should

Date of experience: August 8, 2024
Judy G. Stackry Rep
over a year old

Hi Ibrahim. Thank you for your business and feedback. Sorry you are not happy with the service. I looked into your account history, and I am not seeing the issues described. If you would like to discuss this in more detail, we would love to revisit the shipment you were unsatisfied with. Please email us at [email protected] and you’ll be helped by the best customer service team in the industry.

GB
1 review
0 helpful votes
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Great response today and service has been much improved, which I am very pleased to see

Date of experience: August 8, 2024
Saudi Arabia
1 review
0 helpful votes
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تسلمت طلبي بسرعه
August 15, 2024

اخترت شركة شحن توصيل من ٩ الى ١٥ يوم ووصلني الطلب قبل الموعد وبتغليف ممتاز

Date of experience: August 4, 2024
Cyprus
1 review
0 helpful votes
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Great international shipping option.
August 15, 2024

Overall the website is easy to navigate and handle, the process of consolidating and packages identification is easy and clear.
I would hope for a better quality and well angled pictures for the packages and items.
It would be also nice to mention that as a receiver from a shipping company I might need to pay for custom(taxes).

Date of experience: August 4, 2024
New Zealand
1 review
1 helpful vote
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Probably won't use again
August 14, 2024

I decided to use stackery because the place I was ordering from seems expensive to ship here (New Zealand) it's ended up costing me more in shipping using stackery then it would have to get it shipped directly from the store

Date of experience: August 3, 2024
Judy G. Stackry Rep
over a year old

Hi Caitlin. Thank you for your feedback. Sorry you were not happy with the cost of your shipment. If the retailer ships to your country and you do not plan on consolidating with other orders, it may be less expensive to ship through the retailer. We are the perfect fit if you want to shop from multiple retailers and store your items at our warehouse until you are ready to consolidate and ship. That is where our customers find the most value in our service. If you have any additional questions or concerns, please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry!

Saudi Arabia
1 review
0 helpful votes
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Prices are high hope you reduce your prices thank you

Date of experience: August 3, 2024
GB
1 review
0 helpful votes
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Veronica has been so helpful via email! Absolutely fantastic service!

Date of experience: August 1, 2024
Australia
1 review
0 helpful votes
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I've been beyond impressed with the service so far. It's so simple and efficient, and demystifies the whole process, thank you Stackry!

Date of experience: July 31, 2024
GB
1 review
0 helpful votes
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Some live chat people aren't as helpful as I'd like about the quality of some packages on arrival and one did arrive without my receipts

Date of experience: July 31, 2024
GB
1 review
0 helpful votes
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Excellent, quick service
August 10, 2024

Excellent, quick service. Received every package in good condition. Highly recommended.

Date of experience: July 31, 2024
Canada
1 review
0 helpful votes
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Shipping times
August 10, 2024

Process was smooth but it's taking a long time to receive my order. Much longer than expected for the price of shipping.

Date of experience: July 30, 2024
Nigeria
1 review
0 helpful votes
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Stackry has been good tool to my business and straightforward process I love it

Date of experience: July 30, 2024
Judy G. Stackry Rep
over a year old

Thank you Adamu for leaving us such a nice review✔. We really appreciate it! ❤️

Saudi Arabia
1 review
0 helpful votes
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The best shipping service i have ever dealt with
August 7, 2024
Updated review

The best shipping service i have ever dealt with. The
customer service is top

Date of experience: July 27, 2024
Judy G. Stackry Rep
over a year old

That is great to hear! Thank you Abulrahman for being our customer and taking the time to leave us a review. We really appreciate your feedback! ❤️


High shpping prices
September 13, 2023
Previous review

High shpping prices

Date of experience: September 13, 2023
GB
1 review
0 helpful votes
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"The team on Instagram was very nice and accommodating to those who speak Arabic."

Date of experience: July 26, 2024
GB
1 review
0 helpful votes
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Very easy to use and no complaints at all and deliver with care

Date of experience: July 25, 2024