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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Bahrain
1 review
0 helpful votes
Follow Mahmood F.
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I think that the Volumetric weight is not reasonable

Date of experience: August 13, 2020
Kuwait
1 review
0 helpful votes
Follow Omar H.
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تجربه جيده لكن اتمنى وقت التجميع يكون سريع

Date of experience: August 13, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Faris U.
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تجربة ممتازة..
August 13, 2020

تجربة ممتازة. لكن اسعار شركات الشحن مرتفع ومبالغ فيه

Date of experience: August 13, 2020
Saudi Arabia
1 review
0 helpful votes
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شكراً لكم ، أول تجربه لي وسرعه في التسجيل والتغليف.

Date of experience: August 13, 2020
Saudi Arabia
1 review
0 helpful votes
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مريت بمشاكل كثير بالبدايه بس الحمدلله تواصلت معهم وتعدل كل شي

Date of experience: August 13, 2020
Saudi Arabia
1 review
0 helpful votes
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سعر الشحن مرتفع الخدمة جيدة ولكن اتمنى خفض تكاليف الشحن

Date of experience: August 13, 2020
Germany
1 review
0 helpful votes
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Please add fractional insurance options, e.g. I would like to insure my shipment up to 50% of the total customs value.

Date of experience: August 13, 2020
Hungary
1 review
0 helpful votes
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Everything is perfect :) More than 25 packages delivered!

Date of experience: August 13, 2020
GB
1 review
0 helpful votes
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A little confusing about the actual weights and billable weights. Items that were far less than 1lb including packaging were billed as 1lb each (For example a smal foam toy ball and a small pin badge). This doesn't make sense but may make more sense when parcel arrives.

Date of experience: August 13, 2020
Morocco
1 review
0 helpful votes
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Very professional and helpful staff
August 13, 2020

Very professional and helpful staff. Veronica and Gwen helped me a lot when I was confused. I'm glad I made the right choice and joined Stackry. Highly recommended! Thank you Stackry!

Date of experience: August 12, 2020
Saudi Arabia
1 review
0 helpful votes
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Help is not prompt
September 30, 2020

Help is not prompt. It takes longer time to get right response.

Date of experience: August 12, 2020
Saudi Arabia
1 review
0 helpful votes
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رسوم التجميع عاليه جدا ولم يتم الاشاره لها قبل التسجيل

Date of experience: August 12, 2020
GB
1 review
0 helpful votes
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Twice there have been problems now with the descriptions being too long for customs & it delaying shipment. If this is a problem, the allowed space for declaration should be shortened on the website or something to prevent this delay.

Date of experience: August 12, 2020
Saudi Arabia
1 review
0 helpful votes
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Support team is quiet responsive and and actually helpful, but the website is a little complicated and could be simpler.

Date of experience: August 12, 2020
Canada
1 review
0 helpful votes
Follow Kyoungheon B.
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Too expensive and the service isn't that great, will not be coming back and using your services after today.

Date of experience: August 12, 2020
Saudi Arabia
11 reviews
3 helpful votes
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I was surprise with the prices so so so high shipping fee to saudi arabia i dont think i will make account with you

Date of experience: August 12, 2020
AE
1 review
3 helpful votes
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Very bad service, I didn't get any updates on my shipment until I contacted you. Also, your process is not clear!

Date of experience: August 12, 2020
Saudi Arabia
1 review
0 helpful votes
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سعر الشحن مبالغ فيه مقارنة بالمواقع الاخرى

Date of experience: August 11, 2020
Kuwait
1 review
0 helpful votes
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Would be better to give us the option to add/remove the custom duty

Date of experience: August 11, 2020
Saudi Arabia
1 review
0 helpful votes
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Price is a bit high and the delivery time isn't accurate

Date of experience: August 11, 2020