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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Namrata D.
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Initially when I searched up the shipping rates for the package that I was going to purchase the rate was a lot lower by at least $300 before I made the commitment to purchase the product from an American online store to ship it via Stackry. I felt defeated when the shipping rate varied so largely when I consolidated the package.

Accuracy of shipping rates and knowledge initially through the stackry site would have been helpful and would have allowed customers like myself to be better informed.

Date of experience: September 25, 2020
Oman
1 review
0 helpful votes
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Consolidation took almost 5 days
September 26, 2020

Consolidation took almost 5 days. I know it is the holidays, but I wish you would focus on speeding this aspect up a bit.

Date of experience: September 25, 2020
GB
1 review
0 helpful votes
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Absolutely fantastic service
September 26, 2020

Absolutely fantastic service. Have been using Stackry for over a year now and has been an invaluable tool for me. Cannot recommend highly enough :)

Date of experience: September 25, 2020
Saudi Arabia
1 review
0 helpful votes
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احتساب الوزن الحجمي سبب لي مشكلة في مبلغ الشحن اشتري اغراض والشحن اغلى من قيمتها هذا لا يعقل
المفروض يحتسب الوزن الفعلي للشحنة

Date of experience: September 25, 2020
GB
1 review
0 helpful votes
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Perfect experience so far
September 25, 2020

Perfect experience so far. Looking forward to receiving my package

Date of experience: September 25, 2020
GB
1 review
0 helpful votes
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Everything has been seamless and easy, made shopping for multiple items on Etsy a breeze!

Date of experience: September 25, 2020
GB
1 review
0 helpful votes
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The only think I can fault so far (having just paid for my first shipment) is that it'd be great if you offered a rough estimate of the expected shipping costs in the event that the customers knows the size and weight of the items they're shipping.

Date of experience: September 25, 2020
Saudi Arabia
1 review
1 helpful vote
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I only bought 3 pieces of clothes and you charge me 215 riyals for it? When i ship from asos (in uk) or dollskill (in the us) before they suspended the shipping to ksa they used to ship for free or charge me 50 riyals maximum for the shipping only if i didn't buy a lot of stuff otherwise they wouldn't charge me for shipping at all? Man you're just scamming people that's a scam stop sucking money outta people

Date of experience: September 25, 2020
Oman
1 review
0 helpful votes
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I'm interested to this services
September 25, 2020

I'm interested to this services. Ihave some points which are:
Please care about your accounts in instagram and twitter because it's imagine me that it is fake company.

Best wishs,
Barraq Alsenaidi

Date of experience: September 25, 2020
GB
1 review
0 helpful votes
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Had a claim for damaged items in progress for four months! Not good enough

Date of experience: September 25, 2020
KR
1 review
1 helpful vote
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- my 1st package said it would take up to 14 biz days but it has been 30 biz days. Tracking has not been updated in over 15 biz days

- sometimes I get a good rep to explains things to me and sometimes I just get horrible help.

- no accountability for mess ups. Offer a discount or something.

- be more clear with the cheaper option. It's says 14 biz days. Change it to 30 biz days. Be more honest!

Date of experience: September 25, 2020
Kuwait
1 review
0 helpful votes
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اسعار الشحن مرتفعه جدا بالنسبه لمواقع اخرى

Date of experience: September 24, 2020
California
1 review
0 helpful votes
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I've used your service a few times and it's quick and easy with no hiccups.

Date of experience: September 24, 2020
Kuwait
1 review
0 helpful votes
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وضعت تقييم امس سيء لسبب عدم فهمي الموقع وطبيعة الشحنه، لكن بفضل الاخ عيسى مكي فهمت ماهو الاجراء، اتمنى تطوير الموقع لاظهار بيانات الشحنه بشكل افضل وليش ارقام فقط

Date of experience: September 24, 2020
Saudi Arabia
1 review
0 helpful votes
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التعامل جداً جداً راقي! ماقد تعاملت مع احد بمثل هذا المستوى كلمتكم ان التجميع طول اعتذرتوا لي وبعدها بساعة خلصتوا تجميعها! فعلاً افضل شركة ومارح يكون هذا اخر تعامل بأذن الله

Date of experience: September 24, 2020
Norway
1 review
0 helpful votes
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I really don't know what to say, but I think you have a good system, but long time to consolidates!

Date of experience: September 24, 2020
Oman
1 review
0 helpful votes
Follow Rania G.
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Having to login each item details was a lot of work

Date of experience: September 24, 2020
AE
1 review
0 helpful votes
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Veronica was super helpful!
September 24, 2020

Veronica was super helpful! Hope the shipment reaches safely and quickly

Date of experience: September 24, 2020
Australia
1 review
0 helpful votes
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Great service every time
September 24, 2020

Great service every time. Saves me heaps of money, and always resolve any issues promptly.

Date of experience: September 24, 2020
Saudi Arabia
1 review
5 helpful votes
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Consolidation of shipments took longer tham expected. This and the fact that deliveries during weekends aren't possible resulted in a very long time to the point where I can ship my items.

Date of experience: September 23, 2020