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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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First class service as always. Great help from the staff.
Good Greeting
I hope this woards find you well.
The shipping cost is a little high compared to others.
Thank you
Great customer service! Very happy with that and the consolidation process was good. Shipping prices are a bit high, but fuel and shipping companies are expensive so I get it.
Great service that is easy to use to have goods sent to Canada for those brands that don't sell internationally
Stackry is a fast and dependable company to ship products across the border to Canada when companies do not ship to us directly.
The staff was able to reconolidate when needed. I have used Stackry in the past. I had things missing in military mail and another item not delivered at all. Stackry items have been delivered fully intact, inventory 100% & unused.
It took to long to receive my shipment and too many steps and delays and with very high price
Hi Nawal. Thank you for your business and feedback. Sorry you were not happy with our services. Upon review of your account history, I see the shipment took 8 days to arrive to you including the consolidation. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
Easy to deal with and fast on shipping this is my second order so definitely more to come for the future
Why it takes a long time for a consultation?
This time the shipment is delayed, csn i know the readon why?
This site is really helpful when you want to order from websites (or etsy stores) that only allow the shipment to the US. Excellent service and handling.
Everything seems straight forward and smooth so far
تجربة ممتازة
مع وجود خيارات جيدة بسعر اقل
يرجى اخذها بعين الاعتبار
Does what it says on the box, very timely, very hassle free, will be using stackry for the foreseeable future when it comes to shipping things from the US to AUS
Very quick and easy to buy items from the USA and have them sent to me in the UK. A brilliant service willI continue to use.
I Love using Stackry, it is so quick and easy to buy things from the USA, and am building a 50 year old US motorcycle so most of the available parts are there so this service is invaluable to me. Keep up the amazing work!
Good at quickly shipping the product out, good communication, but definitely not good at consolidating packages (no care shown for handling products carefully, despite several requests and reminders to take care when consolidating multiple items... and that was after receiving multiple shipments with deformed and flattened hats). Hence my decision to no longer have packages consolidated.
Just painless and easy. It was door to door with no fuss. It was incredible!
I initially loved the service, but lately, I've noticed a decline in quality. In my last package, a few items had cutter cuts, likely from an employee rushing through consolidation. Speaking of consolidation, it's taking much longer than it used to—it used to be so quick. I prefer to share today a negative review in the hope of a change.
Hi Marc. Thank you for your feedback. We truly value your comments. Sorry to hear you recently experienced a decline in our service. Upon review of your account history, I do not see you reported the damage to customer service. We have a dedicated claims department who will handle issues like this. Please make sure you contact [email protected] attention to "Veronica" to discuss the packing issues further. As far as the delays with the consolidations, we understand that timely delivery is crucial and apologize for any inconvenience. Our team is working hard to minimize delays and ensure prompt service. We are actively addressing this issue by hiring additional staff to manage the increased workload. We hope to build your trust back by providing great service like you are accustomed to. Thank you and have a great day.
Consolidated package shipping cost was 35% higher than shipping both separately. Bit of a scam and no way to undo consolidation.
Hi Alex, Thank you for your review. Sorry you ran into an issue using our service. I looked into your account history and you are correct, it cost more to ship the consolidated package then ship the two packages separately. That is very unusual if you do not request extra protection. I see you paid to ship it already, so it is too late for us to check the packing to make sure it was packed as efficiently as possible. Customer service can check on the packing for you and undo the consolidation if it is not already shipped. I have issued you a courtesy refund, but if you ever have any questions in the future please don't hesitate to chat, call, or email us at [email protected] and you’ll be helped by the best customer service team in the industry. ❤️
Delighted with not just this shipment but every one. Always reliable, always quick and a great experience.
Hi Louise! Thanks for your kind feedback. We appreciate it. It looks like you gave Stackry a 1 star review overall, which indicates you are very dissatisfied with our service. Based on your comments, I think this was a mistake. If you do not mind updating your review, we would truly appreciate it! Thank you again for your business!
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Hi Khalid. Thank you for your business and feedback. We truly value your comments. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.