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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Very disappointed in the actions taken by the Stackry staff regarding the mistake made with my shipment. I did not receive a part of my package, first they denied it, then when they realized that they made a mistake they only correct it partially, leaving me with the burden of sorting things out with DHL and the tax authorities as I now have to explain to them the whole situation to prevent them from double taxing me. Stackry couldn't even agree to send a letter to DHL to explain the situation.
I've been happy with the service so far but now after this transaction with customer service I will take my business elsewhere and will not recommend this service to anyone.
So easy and quick, second time trying it out. Absolutely worth it.
Will be looking for another provider - a lot has changed with this service and ive been using it for a while, Im not happy with all the new changes,
Very easy and straightforward to use. Waiting for my shipment now
Brilliant service. Love ease of use and your direct support was very helpful
Everything worked fine but unfortunately there is no estimation of what the package will cost to re-send before it is shipped to Stackry. I didn't get the order repackaged and got no extras. It shouldn't cost 40$ (The next cheapest option was 68$) to ship a 2lbs box 400km. Even if there is a border in between. I could ship a package that weighs five times more for the same price all the way across Canada. I don't know what normal prices for shopping in the US is but I am very surprised that apparently it's much less competitive dispute there being so many more carriers.
لقد ارسلت ايميل ان بياناتي المدخله الجمركية بحاجة الى تعديل ولم يتم التجاوب معي
Too many helper messages. You should be able to click "skip" once and not have them show again, the shipping flow is obvious most people won't need help.
Amazing experience, a little expensive for shipping but still a great experience!
You are charging too much more than double what amazon charges for the same service.
The only thing is that i can't return the items to amazon unfortunatly so i am stuck with you.
Hi Mohammad!
Thank you for your review. I am sorry to hear that you ran into an issue with our pricing. Shipping charges are based on a multitude of factors our customers see the most cost savings using our consolidation service to create a shipment that is billed by the scale weight.
We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator If you would like to discuss further, please email us at [email protected] and we’ll gladly try to assist you in ensuring a better price the next time around.
Thank you, and I hope you have a nice day ahead.
Easy to navigate! Always ships quickly and accurately.
Overall, positive experience. However, due to some Amazon partners not giving me the tracking number, naming and pricing some of the packages became a bit of a challenge. Not your fault though. But for this reason, I wish the process could be streamlined better somehow. Like if I have to spend $5 for a photo that may or may not help me cross reference the package with my Amazon orders only because they didn't give me a tracking number, that's a bit unfair in my opinion.
More limitations for items classifications plus limitations for shipping options
Very straightforward and excellent shipping price.
Amazing customer service would highly recommend! Always looking out for their customer. Thank you!
تجربة رائعة ومميزة ولكن أسعار الشحن مرتفعة، سأقوم بإعادة التعامل معكم في حال قمتم بتخفيض تكاليف الشحن.
Very intuitive. Haven't been using your service in a long time and can tell you are making the experience better and better!
There was only 1 freight option for me which was super expensive, much more than i thought! I wont be using the service again if thats the cost of shipping as i believe there would have been other options. I did not need the package to be sent express, but i was not given any other otpion
Very clear site: good that the side has popup boxes with extra explanations.
You need to update the app for customize the iphone 10 max and above
Really easy to use, Fast customer service, Good prices, 100% recommend
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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السلام عليكم,
نعتذر عن هذا الازعاج,
لقد قمنا بمراجعة سجلاتنا, ولم نجد اي ايميل من حضرتك لنا بخصوص هذه الشحنة, هل من الممكن ان ترسلي لنا رقم الايميل الذي تم ااعطائه له من قبل النظام لدينا من احل ان نتابع الموضوع ؟
شكرا لك,