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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Super user friendly, excellent service & order visibility
Shipment fee was way too expensive. Thought consolidating packages would save me money. But I paid $60 for it! That's like shipping them separately. So disappointed
The last package you sent me was completely open and falling out of the box...I'm really surprised it wasn't damaged or lost...it's probably a good thing there wasn't any thing else in it or that would have been lost for sure...the seller that shipped to you showed me pictures of the box in perfect condition so it obviously happened after it arrived to your warehouse...over all I have not impressed at all...from the app not working,having actual shipments lost and rarely responding to my emails,pictures being completely unreadable so I can't determine where a certain package came from.and lame excuses with nothing done to make up for these issues... the service has been absolutely horrible.
Your service is an absolute rip off…I just tried to ship one pair of shoes that I paid $20 for and you want over $60 to ship them…I've had multiple items go missing and not one single reply to any of my complaints…you don't have a toll free number to call and how is that possible considering you deal in international shipping? I have given my email and no reply…I have asked for someone to call me. No reply…I will never use your service again and will tell anyone who will listen what a joke your company is…a complete rip off and useless customer service…I had to ship my package back to the states because you are trying to charge me so much I would rather give them to my friends in the states then pay you any more $….
Everything is good so far, but it's little expensive.
Not being able to choose all of the shipping options
Website is easy to understand and the process is made pretty simple.
Great service, once it arrives i'll be super happy
I was happy with the process up until payment. The system was very easy to use to identify my packages and request consolidation. However the shipping fees, even the cheapest option are exorbitant and far beyond the actual cost that it would cost you to ship them to me. It puts you in a position where you are forced to pay because you already have my packages. Whilst I thought Stackry had a good reputation from my research, I don't think I would use the service again or recommend it to a friend.
Hi Ethan,
Thanks for the honest review. We are so sorry that you were not happy with the pricing. The carriers that Stackry uses charge based on dimensional weight or actual weight, whichever is higher. Because of this, the size of your parcel can determine the billable weight of your shipment.
We do have processes in place to help lower dimensional weight, such as a repack ($5) or consolidation ($2 per package). This is how our customers save the most money.
Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax when you purchase items to be delivered to your locker).
Again, I am sorry you weren't happy with our services, if you ever want to give us another try, please email us at [email protected] and we can answer any other questions or concerns you may have.
Thank you,
اسعار الشحن جدا مرتفعه
الرجاء مراعاتنا في الشحن القادم
Excellent service, but the website gets really slow and unresponsive at times!
لقد دفع مبلغ الشحن خلال باي بال وتم خصم المبلغ سابقا ولم يتم الشحن. لقد دفعت المبلغ فور وصول الشحنه لكم!
Its been rather simply and i look forward to using it again in the future
Shipment *******
This is honest review for you guys.
Once you guys has an item on stackry locker. You need to verify your credit card on the website, stackry will charge less than $2. Then once you have paid the shipping cost, they will email you ask you to verify your idcard + credit card + selfie.
This is why they don't accept bitcoin payment anymore because they will took your personal information credit card + selfie + idcard. So this is my review. They didn't give my money back
Very usable service. Shipping a bit more expensive than anticipated.
It annoys me that you consider the item I ordered as hazmat which I do not believe is but I have no choice but to accept your decision
Dead easy to do and to make purchasing multiple items worth while
I'm not a regular customer but always getting super fast service. Thanks guys.
I have done my first shipping with you. Please advise why are you charging me a New Zealand gst. While the parcel value is below $1000 nz dollars?
أسعاركم مرتفعة خاصة الشحن، لم أتصور أن علي دفع 110$ لكي أشحن بضاعة بقيمة 250$ ، علما أن الجمارك تنتظرني في بلدي لدفع قيمة مشابهة، ف مجمل العملية مكلفة جدا ، عليكم تقليل الأسعار قليلا...
I've been recommending Stackry to my friends. The website is super intuitive and every ship has been successful without any issues so far.
I had an issue with invoicing and Veronica was super helpful. Thank you! :)
Shipping prices are very high. I did not expect this high amount. I think it is the last in using the site is disappointing
Hi, Faisal!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at [email protected].
Thank you, and I hope you have a nice day ahead.
Amazing reship and amazing support they respond on time
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Hi, Younis!
Thank you for your review. I am sorry to hear you ran into an issue with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at [email protected].
Thank you, and I hope you have a nice day ahead.