Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Struggled with payment options, as only paypal option appeared; but managed to get to verify a card and see the option with a little bit of chat info help.
The shipping address would not change after editing, confusing. Not sure which address my package is going to…
So good and very professional, I am so glad. Thank you all
Immediate response after package arrived, and super-easy international shipping.
يدعم اللغة العربية.واضح جداً في خطوات الشحن.اتمنى شحنتيتصا على خير
Pretty good and fast support service. Now I'm waiting for my package. Right now it's 10/10!
لن اتعامل معكم مره اخرى وحسبي الله ونعم الوكيل وزن الشحنه كيف 8 باوند وانا طالب جزمه وجيكيت خفيف لكن لن اتعامل معك نهائياً بعد ذلك
Stackry has definitely improved the quality of their services so far and am happy with it. Only challenge is to make their international shipping costs more competitive considering the market as the shipping can easily be 50% of cost of goods making it difficult for business orders.
Didn't accept my credit card or paypal
Had some complications getting order completed, solved quickly tho.
The process was not difficult at all, and the prompts made it easy.
Aramex take a while to notify about the package other than that it's great
The driver's own vehicle was a FedEx truck he had purchased and left their signage on it, so it looked like a FedEx delivery. He stood on the sidewalk and threw the package up the stairs and against the locked lobby doors, instead of using the call box to call the resident. He couldn't have cared less, made no effort at all at normal delivery.
اسوء تجربه بحياتي اعتبر انو تم سرقتي فعليا مبلغ الشحن جدا كبير وغير منطقي حتى بعد اعادة التغليف مبلغ الشحن كبير جدا ومساعدين الشات المحادثه معهم صعبه وبطيئه وغير محترمين لن اكرر التجربه ابدا هناك شركات افضل وارخص سعر انا جدا ندمانه
You should reduce the price this is big deal with me right now im looking for another company for real.
Very bad bad bad bad bad bad bad website, and there is no integrity in your work very bad.
Good service,but needs to make processing little faster.
Great so far only con is not being able to go back to previous pages when filling out package details
The descriptions of each shipping service are a little confusing
In one of my previous interactions I was charged for a bad address but that was out of my control as the shipper misread my correct address
I wish the shipping rate was a little lower but overall I am satisfied
So far this is very easy although shipping is expensive
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Hi Ibrahim!
Thank you for your review. I am sorry to hear that you ran into an issue with our pricing. Shipping charges are based on a multitude of factors our customers see the most cost savings using our consolidation service to create a shipment that is billed by the scale weight.
We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator If you would like to discuss further, please email us at [email protected] and we’ll gladly try to assist you in ensuring a better price the next time around.
Thank you, and I hope you have a nice day ahead.