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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

AE
1 review
0 helpful votes
Follow KRISHNA E.
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Struggled with payment options, as only paypal option appeared; but managed to get to verify a card and see the option with a little bit of chat info help.

Date of experience: November 26, 2022
Canada
1 review
0 helpful votes
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The shipping address would not change after editing, confusing. Not sure which address my package is going to…

Date of experience: November 25, 2022
Saudi Arabia
1 review
0 helpful votes
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So good and very professional, I am so glad. Thank you all

Date of experience: November 25, 2022
Turkiye
1 review
0 helpful votes
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Immediate response after package arrived, and super-easy international shipping.

Date of experience: November 25, 2022
Saudi Arabia
1 review
0 helpful votes
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يدعم اللغة العربية..
November 25, 2022

يدعم اللغة العربية.واضح جداً في خطوات الشحن.اتمنى شحنتيتصا على خير

Date of experience: November 25, 2022
GB
1 review
0 helpful votes
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So far so good
November 24, 2022

So far so good. I'll give another rating when I receive my parcel

Date of experience: November 24, 2022
Poland
1 review
0 helpful votes
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Pretty good and fast support service
November 23, 2022

Pretty good and fast support service. Now I'm waiting for my package. Right now it's 10/10!

Date of experience: November 23, 2022
France
1 review
0 helpful votes
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So far so good
December 23, 2022

So far so good. I'll have A better comment when I get my package

Date of experience: November 22, 2022
Saudi Arabia
1 review
0 helpful votes
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لن اتعامل معكم مره اخرى وحسبي الله ونعم الوكيل وزن الشحنه كيف 8 باوند وانا طالب جزمه وجيكيت خفيف لكن لن اتعامل معك نهائياً بعد ذلك

Date of experience: November 22, 2022
NL
1 review
0 helpful votes
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Stackry has definitely improved the quality of their...
November 20, 2022
Updated review

Stackry has definitely improved the quality of their services so far and am happy with it. Only challenge is to make their international shipping costs more competitive considering the market as the shipping can easily be 50% of cost of goods making it difficult for business orders.

Date of experience: November 20, 2022

Didn't accept my credit card or paypal
June 12, 2020
Previous review

Didn't accept my credit card or paypal

Date of experience: May 14, 2020
Australia
1 review
0 helpful votes
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Had some complications getting order completed, solved quickly tho.

Date of experience: November 18, 2022
Canada
1 review
0 helpful votes
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Nice and smooth service!
November 18, 2022

Nice and smooth service! Customer service is great!

Date of experience: November 18, 2022
Thailand
1 review
0 helpful votes
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The process was not difficult at all, and the prompts made it easy.

Date of experience: November 17, 2022
Oman
1 review
0 helpful votes
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Aramex take a while to notify about the package other than that it's great

Date of experience: November 17, 2022
Kentucky
1 review
0 helpful votes
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Poor Delivery
December 17, 2022

The driver's own vehicle was a FedEx truck he had purchased and left their signage on it, so it looked like a FedEx delivery. He stood on the sidewalk and threw the package up the stairs and against the locked lobby doors, instead of using the call box to call the resident. He couldn't have cared less, made no effort at all at normal delivery.

Date of experience: November 17, 2022
Saudi Arabia
1 review
0 helpful votes
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اسوء تجربه بحياتي اعتبر انو تم سرقتي فعليا مبلغ الشحن جدا كبير وغير منطقي حتى بعد اعادة التغليف مبلغ الشحن كبير جدا ومساعدين الشات المحادثه معهم صعبه وبطيئه وغير محترمين لن اكرر التجربه ابدا هناك شركات افضل وارخص سعر انا جدا ندمانه

Date of experience: November 17, 2022
Saudi Arabia
1 review
0 helpful votes
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You should reduce the price this is big deal with me...
December 16, 2022
Updated review

You should reduce the price this is big deal with me right now im looking for another company for real.

Date of experience: November 16, 2022
Laura C. Stackry Rep
over a year old

Hi Ibrahim!
Thank you for your review. I am sorry to hear that you ran into an issue with our pricing. Shipping charges are based on a multitude of factors our customers see the most cost savings using our consolidation service to create a shipment that is billed by the scale weight.
We also offer a calculator so you can see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator If you would like to discuss further, please email us at [email protected] and we’ll gladly try to assist you in ensuring a better price the next time around.
Thank you, and I hope you have a nice day ahead.


Very bad bad bad bad bad bad bad website, and there...
November 5, 2022
Previous review

Very bad bad bad bad bad bad bad website, and there is no integrity in your work very bad.

Date of experience: October 6, 2022
Egypt
1 review
0 helpful votes
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Good service,but needs to make processing little faster.

Date of experience: November 16, 2022
Canada
1 review
0 helpful votes
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Great so far only con is not being able to go back...
November 16, 2022
Updated review

Great so far only con is not being able to go back to previous pages when filling out package details

Date of experience: November 15, 2022

The descriptions of each shipping service are a little confusing

Date of experience: June 20, 2022

In one of my previous interactions I was charged for a bad address but that was out of my control as the shipper misread my correct address

Date of experience: May 21, 2022

I wish the shipping rate was a little lower but overall I am satisfied

Date of experience: March 15, 2022

I am satisfied so far
March 3, 2022
Previous review

I am satisfied so far

Date of experience: March 3, 2022
South Africa
1 review
0 helpful votes
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So far this is very easy although shipping is expensive

Date of experience: November 14, 2022