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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Really useful and easy service for buying things from the US. highly recommended!
الشحن غالي وتم التواصل مع الادارة لطلب خصم وتم الرفض مع العلم ان الشحن لدى موقع قطع الغيار ارخص من موقعكم
شكرا لكم واتمنى يكون هناك مواقع في باقي البلدان الاخرى
حتى نتمكن من الشراء من هذه البلدان ايضا
I am writing to express my dissatisfaction with a recent experience I had using your product shipping service, which was unfortunately very disappointing.
The packaging process took an unusually long time without any clear explanation, causing a significant delay in shipping. To make matters worse, I was charged a packaging fee despite this delay, which I believe is unjustified considering the poor service.
Additionally, your shipping rates are not low to begin with, and I expected a much higher level of efficiency and professionalism in return. Unfortunately, that was not the case.
This was a frustrating experience that I do not intend to repeat. I hope you take this feedback seriously and work on improving the quality and speed of your services.
There has been a significant delay in the processing, coupled with poor customer service and lack of communication regarding the cause of the delay. Additionally, the compensation offered for the delay is inadequate and does not justify the extended waiting period.
Great Excellent Service. I would highly recommend to anyone needing excellent shipping service. Thank you Stackry
Thank you Elizabeth for leaving Stackry such a nice review and recommending our service. We appreciate your time and feedback. ❤️
غاااااااااااااالي جدا والله ما توقعت كذا صار اغلى من زمان..
Great service! Highly recommend. Easy to navigate the site.
Hi Catherine. Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you found the website easy to navigate. We're looking forward to serving you again in the future!
Quick and efficient service: :) :) :) :) :) :) :) :) :) :) :) :) :) :)
Great, easy to use, intuitive, time and money saving service.
Prices are above what I had expected from my past experience both with stackry and others.
Hi Javier. Thank you for taking the time to leave us a review. We appreciate your feedback and understand that shipping costs can be a concern for customers. We're constantly working to balance our prices with the high-quality service we strive to provide. Compared to our competitors, we have no membership or receiving fees, free 45 day storage, and 0% US sales tax on purchases shipped to our warehouse. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at [email protected] with any additional questions or concerns.
All's good except for rounding up 2.6 lbs package to 5 lbs. That's a bit too much:-/
Hi Alexander! Thank you very much for taking the time to leave Stackry a review. We appreciate it. I looked into your account history to see why you were charged for 5 lbs. I can see you were billed on the size of the package and not the scale weight. The carriers that Stackry uses charge based on dimensional weight or actual weight, whichever is higher. Because of this, the size of your parcel can determine the billable weight of your shipment. The size weight or what shipping companies call Dimensional weight is calculated by multiplying the length by width by height of each package in inches or centimeters and dividing by a dimensional weight divisor. When dimensional weight exceeds actual weight, shipments will be charged according to the dimensional weight. We offer repacking services to help reduce the dimensional weight. I hope this helps clarify things bit. If not, please email us at [email protected] and you’ll be helped by the best customer service team in the industry.
It's really help me a lot thank, also it's really easy to use.
اسبوع كامل انتظر تجهيز الشحنة تاخرت على العملاء جدا وخصوصا كان فيه جزمة تكرمون طالبتها تبي تحج فيها واخبرهم بتويتر ويقولون بالدور نجهز انتظري اسبوع كامل انتظار
A really easy and quick service, I've used stackry many times for packages from the US to the UK, when I've had issues it was sorted out quickly.
Never shipping again after this. You held my package hostage when asked to literally just give it to a driver that came to pick it up. I'll also make sure to post my experience everywhere I can.
Hi Abdullah. Thank you for your feedback. Sorry to hear you had a poor experience using our service and as a result will not use our service again. I see you have been working with customer service on this matter and the agent provided instructions for the return. Stackry charges $7.50 to process package returns to the retailer even if UPS brings the label. The fee is listed on The Stackry pricing page seen here: https://www.stackry.com/pricing. We're committed to assisting you with the return, so please respond to our customer service team at [email protected] and we'll do our best to resolve this issue. Thank you and have a great day.
جميله جدا وتعامل طيب وسهل ومختصر وسهل انني ممتن لكم جدا
This is a great service.
Nothing much more to add :) ...
This service is very easy and reliable and is saving me a lot of hassle and money. :D
So simple, straightforward and logical. What's not to like?!
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Hi Basil. Thank you for sharing your feedback. We are so very sorry you are disappointed with our prices and services. We understand that timely delivery is crucial and apologize for any inconvenience. It is important to know that typical consolidation completion time is 2-4 business days, although it can be much faster than this. I see you requested a consolidation on Thursday and it was not completed until Monday. Stackry is closed on weekends, so the weekend contributed to the delay, but I see it was completed within 3 business days which is within our normal timeframe. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. We'll continue to do our best for you and all our customers. If you would like to discuss it further, please email us at [email protected] and you will be helped by the best customer service in the industry!