Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very professional in communication and easy to follow instructions.
I've used this forwarding service 5 times with no issues, will continue to use
I've used this company 3 times and so far so good, i'm happy with my experiences using stackry
This is a great company to deal with. So happy with everything they do for me.
Such a quick and straightforward package forwarding service! Can't recommend highly enough
Nice experience, easy to use and place order. Must also include return supported.
Excellent service from Stackry. I always use this service for my American goodies
Stackry is waaayyy quicker than HopShopGo/ComGateway. But perhaps a bit more expensive. You get what you pay for.
Hi Hafiz! Thank you so much for sharing your positive experience! We're thrilled to hear you found our service to be quick! We truly appreciate you choosing Stackry over the others. Your thoughtful feedback keeps us motivated to provide the best service every day.
Fast and excellent services, no problems and love it so far!
Hi Jeacob! Thank you for taking the time to share your review with us. We're thrilled to hear that you love our service. We're committed to providing the best service possible, and it's wonderful to know that we've met your expectations. If you have any other questions or need assistance, please don't hesitate to reach out to our support team at [email protected].
Slow response, if a package is damaged i need 2 days at least to resolve this issue.
Hi Abdulaziz. Thank you for your business and feedback. We are very sorry to hear our response was slow. The customer support team handles email inquiries in the order they are received. For urgent issues, Stackry customer service also can be reached by phone by calling +1 781-491-0874 or live chat. You can access Live chat from the Stackry dashboard. Our hours are Monday -Friday from 9:00AM to 4:00PM EST. We hope to build your trust back by providing great service like you are accustomed to. Thank you and have a great day.
Simple and efficient service, easy to use website design and process flow.
تجميع يتاخر في بعض الاحياء لاكن اداء رائع بشكل عام وشكرا لتعاملكم الجيد
I very happy to treat with stackry... very easy and cheap i hope be succesfull all the time. I hope send the shipment to company can delever to iraq soon
I'm very impressed with Stackry's service. Veronica from support was incredibly helpful, responsive, and made sure my shipment — which included a sensitive item with battery — was handled correctly. Despite a temporary DHL hold, she followed up and kept me updated until it arrived safely in Kuwait. Highly recommend Stackry for reliable international forwarding.
Hi there Fawaz. Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had a positive experience with our service. Our team is always here to help, and we're glad you found Veronica to be helpful when you needed assistance. We're looking forward to serving you again in the future!
Stackry is the best! I highly recommend, they are way better than the rest and always listen and help me... thank you!
Stackry is the best reshipper in the market...I have tried others and none are even close for their easy system, their responsiveness when I need help, best pricing. Stackry really is the best...
I have used Stackry serval times over the last month, all to get US car parts to the UK. So far all the shipments and the consolidation service have been excellent.
Hi Alistair! Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had positive experiences with our service. We're glad to know that you've never had any issues with your shipments, and we're committed to continuing to provide you with the efficient service you've come to expect from us. If you have any other questions or need assistance in the future, please don't hesitate to reach out to us at [email protected].
Amazing service, can't thank the team enough for helping me with my parcel and getting everything sorted so quickly. Thanks Customer Services :)
Hi Tammy. Thank you for taking the time to leave us a review. We really appreciate your feedback and are thrilled to hear that you've had a positive experience with our service. Our team is always here to help, and we're glad you found them to be helpful when you needed assistance. We're looking forward to serving you again in the future!
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Greetings! Thank you for taking the time to leave Stackry a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service.