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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was worried about ordering a prom dress online but needn't of been because the dress was made perfectly and was delivered in just 2 weeks
Fast shipping, great quality, exceptional customer service. They once called me the next day after placing an order to ask how soon I needed it and to verify size. I have bought multiple dresses on several different occasions and have yet to be disappointed.
We always have a great experience with Stacees. It's a great place to find beautiful quality dresses at a more affordable cost. This is the 3rd dress we have ordered.
Thank you so much, Christina, for being such a wonderful customer and returning to us time after time. We're delighted to hear you consistently have great experiences and love the quality and value of our dresses. Your loyalty truly means the world to us!
My daughter had a one of a kind dress for Homecoming and it fit her perfectly
Thank you so much for sharing your daughter's incredible night wearing such a perfect dress! We’re absolutely thrilled it fit flawlessly and made her feel special. We look forward to helping you find many more unforgettable looks in the future!
Purchased a custom prom dress for my daughter the experience was quick, smooth, the dress fit perfect, and was good quality. They followed up to verify everything was good and we were happy. Highly recommend Stacees!
Thank you, Rick, for sharing your positive experience with Stacees. We're thrilled the custom dress exceeded your expectations and that our team’s follow-up made everything seamless. Your recommendation means a lot to us!
Purchased a custom measurement prom gown for my daughter last year and it fit perfectly! We're back again to buy another custom gown for her boyfriend's Senior prom. Shipping is kinda high but it is worth it for what is inside.
Thank you so much for sharing your experience, Jessica! We're thrilled to hear the custom gown fit perfectly and that you're trusting us again this year. We carefully consider our shipping options to ensure arrive Dorothy without compromise—please rest assured we're always exploring ideas to optimize costs without affecting quality or service for future orders!
We ordered my daughter a shorter dress for her formal winter dance and the dress fit her perfectly! So, when prom season hits and this is the first place we will come. The website is easy to operate, it's only a small fee to customize the fit and is delivered is a good amount of time! Also, there's no driving around and trying on dress after dress. Works for both of us! I would recommend Stacees to family and friends.
Erin, thank you so much for sharing your experience! We’re delighted the dress was a perfect fit and that the process worked so smoothly for you both—looking forward to helping with prom season soon. Your recommendation means the world to us!
The website is easy to navigate and we love the option to customize the dress to exact measurements!
Dress arrived as pictured. Delivery was on time. Customer Service was top tier. This will continue to be our go to place for all event dresses.
Kamora, we’re truly delighted to hear the dress exceeded your expectations and that our team could provide outstanding service. Your continued trust means the world to us, and we look forward to dressing you for many more memorable occasions!
I've ordered dresses from Stacees multiple time's now and they're always perfect. The website was easy to navigate as usual.
Thank you so much for your kind words, Barbara! It means a lot to hear that you’ve had great experiences with us multiple times and find our website easy to navigate. We’re delighted to continue helping you find exactly what you need in the future!
The dress arrived on time and it was exactly like the photo. We had not problems with the sizing either. We used the measuring chart and ordered according to that and everything was exact. We have used Stacee's multiple times. Great pricing, beautiful options, perfect fit/arrival.
Amy, thank you so much for your kind words and loyalty—you brightened our day! We’re thrilled the sizing chart worked perfectly to make your experience seamless, and we look forward to helping you find exactly what you need again soon.
Mostly Positive we ordered and paid extra for a custom dress and one of the straps was longer and kept falling off otherwise a beautiful quality dress.
Thank you for your kind words, Tracey! We truly appreciate your feedback and are glad you loved the quality of your dress—your comfort matters to us, so we’d be happy to make any adjustments needed to ensure a perfect fit on your next visit.
My dress for my wedding was beautiful, and my bridesmaids dress were so beautiful. My sister is getting married now and wanted to use the them because of how our dresses turned out.
Thank you so much for sharing your wonderful experience – we’re thrilled your dresses for such a very special day exceeded your expectations. It means a lot to us to welcome your sister as well and be part of her celebration. Congratulations again, and please don’t hesitate to reach out anytime!
Ordering plus-size dresses used to be a hassle. Now that I've found Stacees, those days are over. My size is always available, and they always fit!
Sheila, thank you so much for your wonderful review! We're thrilled to hear that finding the perfect fit is never a hassle no matter your size. We look forward to helping you shine at every special moment ahead!
Have previously ordered 2 dresses with good experience. Just ordered 3 more dresses and hope they are as great as the previous dresses. Also, love that you can get dresses custom fit!
Hi Emily, thank you for your returning support and kind words! We're thrilled you love the custom fit and quality of your dresses, and we're confident you'll adore the new ones just as much. We can’t wait for you to wow every time!
I bought my daughter a dress last year for her school dance; the quality is great the sizing was a perfect fit. 100% recommend.
Thank you so much for your kind words, Kacie! We're delighted that the dress fit perfectly and lived up to your expectations. It means a lot to hear you’d recommend us, and we’re always here to help with any future dress needs you have.
I ordered a dress online all the way from South Africa, the fabric quality was exceptional and the dress was exactly as pictured.
Thank you so much for sharing your experience, Elizabeth. It’s wonderful to hear the dress met your expectations, and we’re always here to help if you need assistance selecting the perfect gown for your next special event—hope to serve you again soon!
I was initially a bit sceptical about ordering from abroad, but Staceez.com completely exceeded our expectations! The entire process — from ordering to delivery in South Africa — was handled with great efficiency and excellent communication. The dress arrived on time and was absolutely perfect for the matric dance. The quality was amazing, and it made me feel elegant and confident on the night — like a dream come true. We were more than pleased with both the service and the product. Highly recommended!
Order Number: SM0724202633
2nd time buying a prom gown here. Very pretty, fits well, arrived quickly. Will continue to order as needed.
Thank you, Candice, for returning and trusting us again! We’re delighted your gown fit perfectly and arrived promptly, and we’ll keep striving to exceed your expectations every time. Looking forward to helping you find the perfect dress whenever you need one!
Dress looked amazing on my daughter. Color, quality & sizing were accurate & it arrived sooner than expected, which was so helpful & appreciated. We were very happy with this dress & purchase.
Michelle, thank you for sharing your wonderful experience—our goal is always to deliver beautiful dresses that fit perfectly and arrive right when they’re needed. We’re thrilled your daughter looked stunning, and we look forward to helping you find the perfect gown for any special occasion in the future!
Last year's dress fit like a glove. Happy to shop here again this year.
Tracy, it’s wonderful to hear your dress fit perfectly last year and you’re choosing us again this year—your loyalty truly means a lot. We're excited to help you find another stunning look for your special occasion!
This will be the third dress that I purchase through stacees. Your dresses are beautiful and good quality. But I only rated it three out of five, because the second dress arrived nearly a month later than it said it would.
Sheri, thank you for your loyalty and for sharing your honest experience with delivery times; we genuinely appreciate your kind words about our dresses. We're sorry for the delay and are actively working to improve fulfillment so future orders arrive sooner and more reliably. Your feedback helps us enhance our service, and we’re here if you need assistance with any upcoming needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Sarah, for your kind words and continued trust in our dress collection. We are thrilled that our service and quality have consistently met your expectations and look forward to helping you find the perfect dresses for many occasions to come. Your satisfaction truly motivates us to keep delivering the best experience possible.