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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Beautiful blue dress for my daughter's junior prom. Fabric was lovely and had beautiful detail. Fit perfectly. Straps were slightly different than pictured and dug into shoulders a bit.
The dress we ordered last year was beautiful so we decided to order again this year! Very good quality!
Thank you so much, Hayley! We're thrilled to hear you loved your dress last year and chose us again this time—you picking us twice truly means the world. We're committed to maintaining that high quality because you deserve the best!
So many beautiful dresses to choose from! Especially plus sizes and I love that!
The dresses are even more stunning in person and the craftsmanship is exceptional! We received my daughter's prom dress packaged beautifully. The custom tailoring is such a wonderful bonus- it is cost efficient and saves so much time
Sandra, thank you for your kind words and for taking the time to share your experience. We're thrilled the dress exceeded your expectations and that our custom tailoring made the process smoother for you. We look forward to helping you with any future special occasions!
Excellent was made exact to measurements fit perfect and looked spectacular
Bobby, thank you so much for your kind words and for trusting us to create something special for you. We're thrilled to hear the dress fit perfectly and looked spectacular—your satisfaction means the world to us!
Takes a very long time to get orders. Had to expedite order.
Hi Lola, thank you for your honest feedback. We’re sorry your order took longer than expected and appreciate you sharing that idea about coupon codes—that’s something we’d love to explore to make the experience better for everyone. If there’s anything else we can do to assist, please don’t hesitate to reach out!
Bought two dresses for my youngest daughter to try on for Homecoming. Both were beautiful dresses, but she did not like how one of them fit her. The other dress fit perfectly. Attempted to return the dress that did not fit well, but did not end up returning it, because it was too much hassle. Needed to send in pictures, went back and forth on email. Etc.
Thank you for sharing your experience, Jacqueline. We’re truly sorry the return process was frustrating and appreciate your honest feedback as it helps us improve. Please know we value you and would love to make any future visits as smooth and enjoyable as possible.
I have ordered two dresses so far and I was very impressed by the quality of the dress at such an affordable price. The dress was beautiful and they had excellent customer support dealing with returns, I will absolutely use them in the future for sure! Highly recommend!
Sandra, thank you so much for your kind words and recommendation! We're thrilled to hear that you love the dress quality and had a seamless experience with our customer support. We look forward to helping you find more gorgeous dresses in the future!
Size runs small. I measured and ordered the correct size for my measurements according to the size guide. Could not zip dress.
Jennifer, I’m truly sorry your dress didn’t fit as expected despite following our size guide. We appreciate your feedback and are committed to improving sizing accuracy to prevent this from happening in the future. Please reach out if we can assist with an exchange or propose a suitable solution.
I have ordered here twice for prom, good deals of dresses and great materials. I love this site and will be order in the future.
Mylee, your kind words put a big smile on our faces! We’re thrilled to hear you love the dresses and enjoy shopping with us, and we can’t wait to help you find your next perfect outfit. Thank you so much for coming back and sharing your experience!
I've ordered many dresses from this store and I absolutely love them. The quality is amazing, and I love the variety of styles they have available.
Valeria, thank you so much for your heartfelt praise and ongoing support! We’re delighted to hear the quality and diverse styles have consistently met your expectations, and we look forward to helping you shine in many more special moments ahead. Please don’t hesitate to reach out whenever you’re ready for your next perfect dress.
Great Customer Service-custom made dress to her measurements, quicker shipping than quoted, follow up from Stacees on the satisfaction of the dress. The dress was beautiful and a high quality product!
Michelle, thank you so much for your wonderful feedback! We're thrilled to hear how happy you are with your custom dress and our service—knowing we could exceed your expectations truly means the world to us. It was a pleasure couture-making your dress and being part of such a special experience!
I have bought 3 dresses from STACEES and each time I have been impressed with the quality of the seamstress work.
Highly recommend for quality and value for money
Carolyn, thank you so much for sharing your positive experience and highlighting our workmanship. We're delighted to hear that the quality has consistently met your expectations, and your recommendation means a great deal to us. We look forward to having the chance to dress you again in the future!
I am so thankful I found this company as my dress is stunning but the communication was top tier as they kept me informed throughout and even double checked everything with me just to make sure everything was right, thank you xx
Hellena, we are so grateful for your kind words and thrilled to hear that our attention to detail made your experience special. Thank you for trusting us with something so important – it's truly our pleasure to keep you informed every step of the way.
This will be my third order. The dresses are always gorgeous, true to pictures, and arrive so fast!
Thank you so much, Lisa! We're thrilled to hear our dresses consistently bring joy and arrive quickly for you. We look forward to helping make your future occasions just as special!
I love the fact you can get custom sizes, I got my homecoming dress from here and it fit perfectly. The material felt nice and not cheap. I definitely recommend ordering from here if you don't have a good option of dress stores near you
Thank you so much for your kind words, Ariana! We’re thrilled to hear your custom-sized dress was a perfect fit with quality you appreciate. We look forward to helping you find the ideal gown for any upcoming special occasions!
Highly Satisfied
Sizing the dress was easy
Dress was delivered timely
And the dress was quality material.
Looks great - my daughter was so pleased
Thank you so much, Michelle, for sharing your positive experience—it's wonderful to hear sizing was smooth, delivery prompt, and that the dress🎀 made your daughter happy. If there’s ever anything else you need, please don’t hesitate to reach out; we’re always here to help make special occasions even more memorable.
I love the detail in Stacees dresses and have been ordering them for both my daughters for many years. The always magically seem to fit perfectly, and we've never had to make alterations or a return.
Thank you so much, Amy, for your kind words and continued trust in our dresses for both your daughters. We’re delighted to hear they consistently fit perfectly and bring that special touch you’re looking for. Supporting your memorable occasions means a great deal to us!
I love ordering from stacees i have had the best expirence ordering from them all of my dresses were the best quality and came in the perfect time.
Gracie, thank you so much for your wonderful feedback! We're thrilled to hear your dresses passed every expectation, and we truly appreciate your trust and enthusiasm. Looking forward to helping you find more perfect pieces in the future!
The measurements for the first dress were wrong and I'm having to order a new one and pay money twice. It is very frustrating and I feel like I should get a discount. I measured myself again and I should be a size 2, the size 2 did not fit and I'm hoping the size 4 will
Kim, we sincerely apologize for the sizing issue and understand how frustrating this must be as you prepare for such an important occasion. We are committed to making this right and encouraging you to reach out so we can assist with resolving this error and explore options for you. Your satisfaction is our priority throughout your experience with us.
Great dress and everyone complimented her on her dress. They thought it was gorgeous and thought she spent way more on it than she did.
Celeste, thank you so much for sharing your experience! It’s wonderful to hear the dress made such an impressive statement, and we’re thrilled it helped created beautiful memories. Your kind words truly mean a lot to us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Emily, thank you for sharing your thoughtful review and kind words about the blue dress. I’m glad it was nearly perfect for your daughter's special night, and I appreciate the feedback about the straps as we’re always looking to make these moments as comfortable as magical. Wishing you both many more unforgettable experiences ahead!