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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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We ordered my daughter a shorter dress for her formal winter dance and the dress fit her perfectly! So, when prom season hits and this is the first place we will come. The website is easy to operate, it's only a small fee to customize the fit and is delivered is a good amount of time! Also, there's no driving around and trying on dress after dress. Works for both of us! I would recommend Stacees to family and friends.
The website is easy to navigate and we love the option to customize the dress to exact measurements!
Dress arrived as pictured. Delivery was on time. Customer Service was top tier. This will continue to be our go to place for all event dresses.
I've ordered dresses from Stacees multiple time's now and they're always perfect. The website was easy to navigate as usual.
Thank you so much for your kind words, Barbara! It means a lot to hear that you’ve had great experiences with us multiple times and find our website easy to navigate. We’re delighted to continue helping you find exactly what you need in the future!
The dress arrived on time and it was exactly like the photo. We had not problems with the sizing either. We used the measuring chart and ordered according to that and everything was exact. We have used Stacee's multiple times. Great pricing, beautiful options, perfect fit/arrival.
Amy, thank you so much for your kind words and loyalty—you brightened our day! We’re thrilled the sizing chart worked perfectly to make your experience seamless, and we look forward to helping you find exactly what you need again soon.
Mostly Positive we ordered and paid extra for a custom dress and one of the straps was longer and kept falling off otherwise a beautiful quality dress.
Thank you for your kind words, Tracey! We truly appreciate your feedback and are glad you loved the quality of your dress—your comfort matters to us, so we’d be happy to make any adjustments needed to ensure a perfect fit on your next visit.
My dress for my wedding was beautiful, and my bridesmaids dress were so beautiful. My sister is getting married now and wanted to use the them because of how our dresses turned out.
Thank you so much for sharing your wonderful experience – we’re thrilled your dresses for such a very special day exceeded your expectations. It means a lot to us to welcome your sister as well and be part of her celebration. Congratulations again, and please don’t hesitate to reach out anytime!
Ordering plus-size dresses used to be a hassle. Now that I've found Stacees, those days are over. My size is always available, and they always fit!
Sheila, thank you so much for your wonderful review! We're thrilled to hear that finding the perfect fit is never a hassle no matter your size. We look forward to helping you shine at every special moment ahead!
Have previously ordered 2 dresses with good experience. Just ordered 3 more dresses and hope they are as great as the previous dresses. Also, love that you can get dresses custom fit!
Hi Emily, thank you for your returning support and kind words! We're thrilled you love the custom fit and quality of your dresses, and we're confident you'll adore the new ones just as much. We can’t wait for you to wow every time!
I bought my daughter a dress last year for her school dance; the quality is great the sizing was a perfect fit. 100% recommend.
Thank you so much for your kind words, Kacie! We're delighted that the dress fit perfectly and lived up to your expectations. It means a lot to hear you’d recommend us, and we’re always here to help with any future dress needs you have.
I ordered a dress online all the way from South Africa, the fabric quality was exceptional and the dress was exactly as pictured.
Thank you so much for sharing your experience, Elizabeth. It’s wonderful to hear the dress met your expectations, and we’re always here to help if you need assistance selecting the perfect gown for your next special event—hope to serve you again soon!
I was initially a bit sceptical about ordering from abroad, but Staceez.com completely exceeded our expectations! The entire process — from ordering to delivery in South Africa — was handled with great efficiency and excellent communication. The dress arrived on time and was absolutely perfect for the matric dance. The quality was amazing, and it made me feel elegant and confident on the night — like a dream come true. We were more than pleased with both the service and the product. Highly recommended!
Order Number: SM0724202633
2nd time buying a prom gown here. Very pretty, fits well, arrived quickly. Will continue to order as needed.
Thank you, Candice, for returning and trusting us again! We’re delighted your gown fit perfectly and arrived promptly, and we’ll keep striving to exceed your expectations every time. Looking forward to helping you find the perfect dress whenever you need one!
Dress looked amazing on my daughter. Color, quality & sizing were accurate & it arrived sooner than expected, which was so helpful & appreciated. We were very happy with this dress & purchase.
Michelle, thank you for sharing your wonderful experience—our goal is always to deliver beautiful dresses that fit perfectly and arrive right when they’re needed. We’re thrilled your daughter looked stunning, and we look forward to helping you find the perfect gown for any special occasion in the future!
Last year's dress fit like a glove. Happy to shop here again this year.
Tracy, it’s wonderful to hear your dress fit perfectly last year and you’re choosing us again this year—your loyalty truly means a lot. We're excited to help you find another stunning look for your special occasion!
This will be the third dress that I purchase through stacees. Your dresses are beautiful and good quality. But I only rated it three out of five, because the second dress arrived nearly a month later than it said it would.
Sheri, thank you for your loyalty and for sharing your honest experience with delivery times; we genuinely appreciate your kind words about our dresses. We're sorry for the delay and are actively working to improve fulfillment so future orders arrive sooner and more reliably. Your feedback helps us enhance our service, and we’re here if you need assistance with any upcoming needs.
Doing a custom size dress this time so we'll see how that goes. The standard size was fine last time but my daughter is very short
Thank you so much, Amber! We're excited to create the custom size dress and appreciate your trust—we’re here to make sure it fits perfectly. Please don’t hesitate to reach out if you need any assistance along the way!
Dress quality was excellent, sizing was accurate, and I got so many compliments. I'm 5'8" 145 and didn't need altering
McKinley, thank you so much for sharing your wonderful experience! Hearing that the dress fit perfectly without alterations and drew compliments truly means a lot to us. We’re delighted you felt confident and happy in your dress!
I've ordered 2 different dresses and they both were above and beyond. The stitching is gorgeous and the fabric does not look cheap. I would highly recommend anyone looking for a formal dress.
Erin, thank you so much for your wonderful review! Knowing our dresses amazed you every step of the way means the world to us, and we’re truly grateful for your kind recommendation. We can’t wait to help you find even more gorgeous pieces in the future!
Amazing quality
Personal service
Customer service was excellent
I ordered 5 bridesmaids dresses and they are all absolutely stunning.
Thank you so much, Shay, for sharing your wonderful experience! We’re thrilled to hear you loved the quality and service, and it means the world to us that your bridesmaids’ dresses turned out stunning. We truly appreciate your trust and support!
The quality of the dress was really nice and fit was perfect; except, the hollow to hem was shorter than expected. Will order standard length in the future and have local seamstress hem.
Thank you, Kerry, for sharing your thoughtful feedback. We're glad to hear you liked the quality and fit, and we appreciate your patience with the length—ordering a standard length plus minor local adjustments sounds like a great plan for a perfect finish. Let us know if there’s ever anything else we can assist you with!
Delayed shipping (even when paying for expedited shipping) is a problem when prom is weeks away and shipping will take 5 weeks. Unfortunate and unreasonable.
Rachel, we sincerely apologize for the delayed shipping and the frustration it has caused with your prom plans. Your feedback is valuable to us, and we are committed to improving our service to ensure a more timely experience in the future. Please feel free to reach out directly so we can assist you further.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Kamora, we’re truly delighted to hear the dress exceeded your expectations and that our team could provide outstanding service. Your continued trust means the world to us, and we look forward to dressing you for many more memorable occasions!