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Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I would give it a 5 if it weren't for the companies return policy. We ordered dresses for a wedding. My girls were bridesmaids. After getting the dress the bride decided to change the dress because it showed too much cleavage and the middle was see through. They did offer a discount on the new dress but would not exchange the dress so we lost quite a bit of money and it wasn't our fault.
I've bought 2 dresses from Stacees and they were both great - fit perfectly and were quality material
We have 4 teenage daughters and although it was sour first time visiting Stacee's, it definitely won't be our last. We ordered a customized prom dress and it fit perfect! We are now back ordering our 2nd dress for 2nd daughter for jr. Prom. We love the quality and options. Thank you!
Thank you so much, Lilliann, for sharing your wonderful experience and trusting us with dress fittings for your daughters. We're truly honored to be part of such special moments and look forward to helping even more members of your family feel their best. Your kind words about our quality and service mean the world to us!
I got this dress as a bridesmaids dress for my daughter, the fit was perfect and the dress was beautiful. We only had 3 weeks until the event and they were able to expedite so we had it in time.
Thank you so much for sharing your experience, Candessa! We're thrilled the dress fit perfectly and that we could accommodate your tight timeline for this special event. It was an honor to help make the day even more memorable for your daughter.
I ordered a suit, shared my measurements, and it arrived too small to even button the jacket. When I tried to return it, I went through two weeks of messages back and forth without getting any kind of resolution. The last message I got back just suggested I buy another suit and pay an additional $60 customization fee.
Wade, I’m truly sorry for the frustration you experienced with the sizing and return process. We value your input and would like to offer a direct solution—please reach out to our service team sooner or later to make things right without extra safeguarding costs. Your insights help us improve, and we hope to provide a far better experience if you give us another chance.
I've ordered dresses for my daughters & granddaughter. Everything has fit great and looked absolutely beautiful. Made to their specific measurements have saved us from having to do any other tailoring. And at less cost than local dress shops.
Thank you, Crystal, for sharing your wonderful experience with us! We’re so happy the dresses fit perfectly and that we could help your family shine beautifully on their special days. Your trust means the world, and we look forward to helping you dress more memorable moments ahead.
I previously ordered my oldest daughter's dress for her sorority formal and my youngest daughter's senior prom dress from Stacee's. We were so pleased with the quality of both dresses. My daughter picked a prom dress out similar to what we orders and was $300 more and need major alterations. We ordered custom size here and she loved the dress better than the one she found in a store. We are very pleased with Stacee's dresses and service.
Amazing! To find a dress custom fit for my petite daughter is a dream.
Stacees is such an amazing place to get dresses for any occasion if it is prom or a party or anything I highly recommend it and they come so quickly and fit perfectly to size as well
Thank you so much, Katie, for your wonderful review! We're thrilled to hear that you enjoyed shopping with us and love how perfectly your dresses fit. We can’t wait to help you find the perfect outfit for your next special occasion!
It was very beautiful and very long so this time I'm gonna get it shorter. Everyone loved it!
Ariana, thank you so much for your wonderful feedback! We're delighted you and everyone enjoyed the dress, and we look forward to helping you create the perfect customized fit when you decide to go shorter. It means a lot to us to be part of your special moments!
This was our second purchase from Stacee's and was just as perfect as the first. Beautiful dresses, and amazing customer service. We continue to recommend to anyone looking for a dress.
Hanna, we’re truly grateful for your heartfelt kind words and continued support! It means the world to us that our dresses and service have made such a positive impression, and we look forward to helping you find the perfect dress again whenever you need. Thank you for recommending us—we're always here to make your experience special.
Good selection of dresses with various styles and colors, alteration service was on point, on time delivery. Return and refund policy are important as I usually order multiple dresses to try on and choose the one that looks the best on me.
Thank you, Wendy, for highlighting our selection, timely delivery, and flexible return policy. We're thrilled to have made your online shopping experience easy and enjoyable, and we look forward to supporting you on future special occasions.
The appreciate he variety of styles and colors of bridesmaids dresses and the prices are reasonable.
True to size, great fabric & even more beautiful in person!
Reference # SM*******037
Thank you so much for your kind words, Bonnie! We’re thrilled to hear the dress fit perfectly and exceeded your expectations in person. It means a lot to us to be part of such a special moment in your celebration!
Custom sizing was a lifesaver since we always struggle to find the right fit. There were so many beautiful options to choose from, and my daughter received so many compliments when she wore the dress to prom. Delivery was quick, and the dress was absolutely beautiful. Highly recommend Stacees!
Reference # SM*******134
Thank you so much, Shannon, for your heartfelt glowing review! We’re thrilled to hear that the custom sizing made such a positive difference and that your daughter received lots of compliments wearing the ocean blue floral dress—is what we love to support. We truly appreciate your recommendation and look forward to being part of more special moments dawn future.
Easy to order, excellent communication through the entire process and outstanding quality. Very affordable.
Katie, thank you so much for sharing your experience! We're thrilled to hear the process was smooth and the quality met your expectations. It means a lot to ajoy knowing we made dress shopping enjoyable and easy for you.
I ordered my daughter's prom dress last year. It was absolutely amazing. Ive never seen a dress more beautiful. The detail was amazing. It fit perfectly. She truly felt like a princess
Thank you for sharing such a wonderful review, Tracie. We're thrilled the dress made your daughter feel like a princess and that every detail was perfect. We truly appreciate your kindness and look forward to helping you both with any future special occasion needs.
I had already ordered an outfit for my son's wedding, and when it arrived I was so pleased with it that I decided to order a second outfit. Again, the customer service was fantastic. All my details were sent via an email, with a quick response. The finished dress arrived in less than 3 weeks. This is a made to measure service, with a perfect fit.
Thank you, Jane, for sharing your wonderful experience — we're thrilled both outfits were a perfect fit and that our team provided the support you needed along the way. It means so much to us that you felt confident returning for your second order, and we look forward to assisting you with any future opportunities!
I highly recommend this dress or even this company, the dress was made beautifully and the fit was fantastic! Shipping was great timing and the communication was TOP TIER!
Thank you, abrayshia, for your kind words and strong recommendation. We’re delighted to hear the dress fit beautifully and that you appreciated our communication and shipping. We look forward to assisting you with any future special occasions!
Thank you so much for sharing your experience, Alva! It means the world to us that Stacees could help make everything smooth and timely for you. We’re thrilled you felt taken care of every step of the way!
The dress that we ordered was very beautiful. She was so excited and wore it to prom. The only issues that we had with it was the inside around the front by your breast was not attached to the material so we had to do a bit of tacking it down. Overall it worked fine.
Thank you so much, Peggy, for sharing your experience and kind words—we’re wishing Bailey all the best in the excitement of prom nights. We’ve taken note about the fabric peel and will double-check our quality inspections to tighten that up because comfort as much seamless wear-wow is what we're truly about. We warmly appreciate you trusting us with such a special moment and hope to make it effortless next time she sparkles in one of our dresses!
The dresses are absolutely amazing and made with care. The email you get to ensure your order size is correct before it gets made truly allows you to ensure everything is correct, the staff are absolutely great!
Thank you so much, Rebecca, for sharing your lovely experience! We're delighted to hear the quality of our dresses and personalized service made such a positive impression, and we truly appreciate your kind words about our team. Your thoughtful feedback motivates us to continue delivering care and excellence in every order.
Order was received quickly and dress was well made
Thank you so much, Cherie! We’re thrilled to hear your order arrived quickly and that you’re happy with the quality. Looking forward to serving you again!
Would have liked to have the ability to expedite shipping. Dresses are beautiful!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Lisa! It's wonderful to hear that both dresses felt like the perfect fit and that you loved the quality – your support truly means the world to us. We can’t wait to help you find exactly what you’re looking for again soon!