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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have ordered several dresses from Stacees for both of my daughters for different events. I absolutely love the costom dress size option. Stacees is also a company that checks in with you throughout the process.
My last purchase I had an email back saying my dress was no longer in stock i checked the website today it says in stock? I'm ordering it again and if I get another email. I will be frustrated as the website should be updated.
Hi Lanna, we truly appreciate you pointing this out and understand how frustrating it can be to face inconsistent stock information. Your feedback helps us improve updating accuracy, and we’re committed to making sure your next experience goes smoothly—thank you for giving us another chance.
So far we have ordered 2 dresses and they are both exactly what we saw online. The customer service is amazing, and you can reach out to customize sizing before your dress is shipped. We will definitely purchase from them again!
Thank you so much, Drea, for your wonderful feedback! We're thrilled to hear the dresses met your expectations and that our team could assist with custom sizing—looking forward to helping you find the perfect look again soon. Your continued support means the world to us!
Recently ordered a dress for my daughter's sweet 16! We just received it and it is absolutely stunning! I'm so happy I chose to order from this site! It took about 3-4 weeks to customize the dress and receive it! When we opened the dress it was more beautiful than we even imagined! We will definitely order all our dresses from Stacees!
Candace, thank you so much for sharing your heartfelt experience! It truly warms our hearts to know the dress exceeded your expectations for such a special day. We can’t wait to help with more beautiful moments in the future!
High quality construction and fabric on the prom gown purchased for my daughter. Fit was true to size and delivery was seamless. I've just ordered a 2nd gown for my other daughters prom.
Thank you so much for your kind words and support, Kim! We’re thrilled to hear that the gown met your expectations and that the fit and quality spoke to you—and now we look forward to helping celebrate your other daughter’s big day with just as much care. Your satisfaction means the world to us!
The material was good and it looked jus like the photo but either my measurements were wrong or something because it was loose in certain spots but I got it tailored and it then fit perfect!
Thank you, Ashlyn, for sharing your honest feedback. I’m glad to hear you loved the material and ultimate look of your dress, and that tailoring took it to the perfect fit. Your experience helps us improve alongside valuing your support!
I purchased every dress custom-made… One junior prom dress, two senior prom dresses and today I just ordered a dress for a confirmation
Thank you, Susan, for trusting us multiple times with such special occasions – it means the world to be part of your family’s milestone moments. We’re honored to help dress your daughters and look forward to serving you with perfect gowns in the future!
The dress was great! The only thing thats keeping this from 5 stars is the pay problems... Everytime I try to pay with a regular card it never works so I have to use my venmo?
Hi Hayden, thank you for your kind words about the dress and for sharing your payment experience. We're actively working on improving our payment options to ensure a smoother process for everyone, and we appreciate your patience as we resolve this. Your feedback helps us grow and provide better service moving forward.
The dress was exactly as it was advertised and it fit PERFECTLY! The price even after the charge of specific sizing and priority shipping was very very affordable. We will absolutely be using Stacee's again
Thank you so much for your thoughtful review, Christy! It means a lot to know the dress felt just right and the service met your expectations. We’re excited to help with your future special occasions!
Website offers such a diverse selection of dresses and colors. Customization allows dresses to fit true to size and perfectly. Prices don't break the bank, and dresses are still well made. Shipping was quick and customer service was impeccable. Colors are as shown on the website. I would highly recommend and we will be ordering from here again.
Thank you so much, Chera, for your wonderful feedback! We're delighted to hear you loved the range, customization, and overall experience. Looking forward to serving you again on your next special occasion!
I love this company. Hands down my favorite dress makers site. My daughter has to have everything made custom bc of her size and they do amazing work every time!
Thank you so much, Heather, for your wonderful kind words! It’s truly rewarding to know that customizing dresses for your daughter has been a great experience, and we look forward to crafting more beautiful pieces that bring her confidence and joy future.
I was worried about ordering a prom dress online but needn't of been because the dress was made perfectly and was delivered in just 2 weeks
Thank you so much for sharing your positive experience, Becky! We're thrilled that your dress arrived perfectly made and on time—don't hesitate to reach out if you ever need help with the perfect fit or any future orders. Your confidence means the world to us!
Fast shipping, great quality, exceptional customer service. They once called me the next day after placing an order to ask how soon I needed it and to verify size. I have bought multiple dresses on several different occasions and have yet to be disappointed.
Thank you, Sarah, for your kind words and continued trust in our dress collection. We are thrilled that our service and quality have consistently met your expectations and look forward to helping you find the perfect dresses for many occasions to come. Your satisfaction truly motivates us to keep delivering the best experience possible.
We always have a great experience with Stacees. It's a great place to find beautiful quality dresses at a more affordable cost. This is the 3rd dress we have ordered.
Thank you so much, Christina, for being such a wonderful customer and returning to us time after time. We're delighted to hear you consistently have great experiences and love the quality and value of our dresses. Your loyalty truly means the world to us!
My daughter had a one of a kind dress for Homecoming and it fit her perfectly
Thank you so much for sharing your daughter's incredible night wearing such a perfect dress! We’re absolutely thrilled it fit flawlessly and made her feel special. We look forward to helping you find many more unforgettable looks in the future!
Purchased a custom prom dress for my daughter the experience was quick, smooth, the dress fit perfect, and was good quality. They followed up to verify everything was good and we were happy. Highly recommend Stacees!
Thank you, Rick, for sharing your positive experience with Stacees. We're thrilled the custom dress exceeded your expectations and that our team’s follow-up made everything seamless. Your recommendation means a lot to us!
Purchased a custom measurement prom gown for my daughter last year and it fit perfectly! We're back again to buy another custom gown for her boyfriend's Senior prom. Shipping is kinda high but it is worth it for what is inside.
Thank you so much for sharing your experience, Jessica! We're thrilled to hear the custom gown fit perfectly and that you're trusting us again this year. We carefully consider our shipping options to ensure arrive Dorothy without compromise—please rest assured we're always exploring ideas to optimize costs without affecting quality or service for future orders!
We ordered my daughter a shorter dress for her formal winter dance and the dress fit her perfectly! So, when prom season hits and this is the first place we will come. The website is easy to operate, it's only a small fee to customize the fit and is delivered is a good amount of time! Also, there's no driving around and trying on dress after dress. Works for both of us! I would recommend Stacees to family and friends.
Erin, thank you so much for sharing your experience! We’re delighted the dress was a perfect fit and that the process worked so smoothly for you both—looking forward to helping with prom season soon. Your recommendation means the world to us!
The website is easy to navigate and we love the option to customize the dress to exact measurements!
Dress arrived as pictured. Delivery was on time. Customer Service was top tier. This will continue to be our go to place for all event dresses.
Kamora, we’re truly delighted to hear the dress exceeded your expectations and that our team could provide outstanding service. Your continued trust means the world to us, and we look forward to dressing you for many more memorable occasions!
I've ordered dresses from Stacees multiple time's now and they're always perfect. The website was easy to navigate as usual.
Thank you so much for your kind words, Barbara! It means a lot to hear that you’ve had great experiences with us multiple times and find our website easy to navigate. We’re delighted to continue helping you find exactly what you need in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much, Alisha, for sharing your experience and highlighting the custom sizing option—we’re thrilled it makes a difference! Hearing that the посадочки and communication reassure you means the world to us. We're excited to continue supporting your daughters' special events with dresses she'll love.