Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Stacees

Stacees

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.


+472
See all photos
How would you rate Stacees?
grey stargrey stargrey stargrey stargrey star

Stacees Reviews Summary

The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
268
value
269
shipping
265
quality
264
This company responds to reviews on average within 1 day

Instant Feedback

31,077 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Isannah L.
Unfollow Isannah L.
Share Review
Report Review

The most perfect dress
April 19, 2026
Updated review

Everything was perfect. The dress, the service, perfect.

Date of experience: April 19, 2026

Easy
January 14, 2026
Previous review

The process was soo easy

Date of experience: January 14, 2026
Texas
2 reviews
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Share Review
Report Review

Great purchase
April 18, 2026
Updated review

I love the selection and prices. Great experiences!

Date of experience: April 17, 2026

First time shooter and I was so impressed
August 31, 2025
Previous review

First time shooter and I was so impressed. Great selection and the prices were great. Loved the look of dresses.

Date of experience: August 30, 2025
California
1 review
0 helpful votes
Follow L C.
Unfollow L C.
Share Review
Report Review

We Love Stacees
April 17, 2026
Updated review

The dresses are beautiful. We just ordered our third dress with Stacee's. The quality is phenomenal and they are super quick. We always order custom sizes too.

Date of experience: April 26, 2025
Hoolly W. Stacees Rep
3 days ago

It’s wonderful to hear the dresses keep impressing you with their quality and fit. We’re committed to making each custom order just as seamless and stunning, and can’t wait to bring your next vision to life!


Great Product and Service
April 27, 2025
Previous review

The dress was beautiful, well made, and came very quickly for a custom order.

Date of experience: April 28, 2024

Fantastic!
August 9, 2024
Previous review

We love the dress. It is beautiful and very well made. It fits my daughter perfectly. It's so hard to find her dresses because she's very tiny (only 5'0"). The dress was a great price and we got it very quickly for being custom made. We will absolutely use Stacees for any future formal dress needs and recommend to family and friends.

Date of experience: August 8, 2024
California
1 review
0 helpful votes
Follow Milly K.
Unfollow Milly K.
Share Review
Report Review

Amazing
April 16, 2026

Shipping time is amazing and product comes just like the picture!

Date of experience: April 16, 2026
Hoolly W. Stacees Rep
3 days ago

Milly, thank you so much for your wonderful feedback! We're thrilled to hear that you loved the product and enjoyed the fast shipping, and it means a lot to us that it perfectly matched your expectations. Your appreciation inspires us to keep delivering exceptional service!

Illinois
1 review
0 helpful votes
Follow Angela P.
Unfollow Angela P.
Share Review
Report Review

Sweet 16
April 16, 2026

I ordered my daughters Sweet 16 dress from Stacees last year for her birthday in February 2025. The dress was of good quality and it fit beautifully and only needed minor adjustments in the chest area. Otherwise it fit great and we added a full length petticoat to give it that ball gown look. She looked beautiful and the dress made her look and feel like a princess.

Date of experience: February 22, 2025
Hoolly W. Stacees Rep
3 days ago

Thank you so much, Angela! It’s wonderful to hear your daughter felt like a princess in her Sweet 16 dress – we’re thrilled the fit was nearly perfect and the petticoat added that magical touch. Wishing you both memorable celebrations ahead!

Minnesota
1 review
0 helpful votes
Follow Sara J.
Unfollow Sara J.
Share Review
Report Review

Awesome! We loved the dress she ordered last year.

Date of experience: April 15, 2025
Hoolly W. Stacees Rep
3 days ago

Thank you so much, Sara! We’re thrilled to hear you loved the dress and appreciated the custom sizing – it’s always our goal to make every gown fit perfectly and feel special. Looking forward to helping you shine again in the future!

New York
1 review
0 helpful votes
Follow Charley B.
Unfollow Charley B.
Share Review
Report Review

Dress
April 16, 2026

Got here in a good time, everyone asked me where I got my dress from!

Date of experience: April 15, 2026
Hoolly W. Stacees Rep
4 days ago

Thank you so much, Charley! We’re thrilled your dress arrived timely and that it’s already turning heads—that truly means the world to us. Wishing you all the best as you celebrate in style!

Pennsylvania
1 review
0 helpful votes
Follow Misty M.
Unfollow Misty M.
Share Review
Report Review

Homecoming Dress
April 15, 2026

I ordered a homecoming dress for my daughter and it was beautiful. It fit well and the material was so pretty.

Date of experience: September 13, 2025
Hoolly W. Stacees Rep
4 days ago

Thank you, Misty, for sharing such kind feedback! We're delighted the dress fit so well and that your daughter loved the material, and we're here to help make every occasion just as special—looking forward to assisting you again for future celebrations.

New York
1 review
0 helpful votes
Follow Heather C.
Unfollow Heather C.
Share Review
Report Review

Gorgeous dresses!
April 15, 2026

This is our second year getting my daughter's dress from here. The dresses have always come with such wonderful quality and they're beautiful on her!

Date of experience: April 15, 2026
Hoolly W. Stacees Rep
4 days ago

Heather, thank you so much for your loyal support and kind words! We're thrilled to hear your daughter loves her dresses and appreciate your trust in us year after year. It means a lot whether for special moments or annual traditions to continue delivering quality you can count on.

Texas
1 review
0 helpful votes
Follow Alisha M.
Unfollow Alisha M.
Share Review
Report Review

Happy Customer
April 14, 2026

I have ordered several dresses from Stacees for both of my daughters for different events. I absolutely love the costom dress size option. Stacees is also a company that checks in with you throughout the process.

Date of experience: April 14, 2026
Hoolly W. Stacees Rep
4 days ago

Thank you so much, Alisha, for sharing your experience and highlighting the custom sizing option—we’re thrilled it makes a difference! Hearing that the посадочки and communication reassure you means the world to us. We're excited to continue supporting your daughters' special events with dresses she'll love.

Washington
1 review
0 helpful votes
Follow lanna c.
Unfollow lanna c.
Share Review
Report Review

Out of stock dress
April 14, 2026

My last purchase I had an email back saying my dress was no longer in stock i checked the website today it says in stock? I'm ordering it again and if I get another email. I will be frustrated as the website should be updated.

Date of experience: April 13, 2026
Hoolly W. Stacees Rep
4 days ago

Hi Lanna, we truly appreciate you pointing this out and understand how frustrating it can be to face inconsistent stock information. Your feedback helps us improve updating accuracy, and we’re committed to making sure your next experience goes smoothly—thank you for giving us another chance.

Texas
1 review
0 helpful votes
Follow Drea S.
Unfollow Drea S.
Share Review
Report Review

Great Dresses
April 14, 2026

So far we have ordered 2 dresses and they are both exactly what we saw online. The customer service is amazing, and you can reach out to customize sizing before your dress is shipped. We will definitely purchase from them again!

Date of experience: March 1, 2026
Hoolly W. Stacees Rep
4 days ago

Thank you so much, Drea, for your wonderful feedback! We're thrilled to hear the dresses met your expectations and that our team could assist with custom sizing—looking forward to helping you find the perfect look again soon. Your continued support means the world to us!

New York
1 review
0 helpful votes
Follow Candace P.
Unfollow Candace P.
Share Review
Report Review

Sweet 16 dress
April 14, 2026

Recently ordered a dress for my daughter's sweet 16! We just received it and it is absolutely stunning! I'm so happy I chose to order from this site! It took about 3-4 weeks to customize the dress and receive it! When we opened the dress it was more beautiful than we even imagined! We will definitely order all our dresses from Stacees!

Date of experience: April 14, 2026
Hoolly W. Stacees Rep
4 days ago

Candace, thank you so much for sharing your heartfelt experience! It truly warms our hearts to know the dress exceeded your expectations for such a special day. We can’t wait to help with more beautiful moments in the future!

New York
1 review
0 helpful votes
Follow Kim D.
Unfollow Kim D.
Share Review
Report Review

Beautiful fit, color and quality
April 14, 2026

High quality construction and fabric on the prom gown purchased for my daughter. Fit was true to size and delivery was seamless. I've just ordered a 2nd gown for my other daughters prom.

Date of experience: April 17, 2024
Hoolly W. Stacees Rep
5 days ago

Thank you so much for your kind words and support, Kim! We’re thrilled to hear that the gown met your expectations and that the fit and quality spoke to you—and now we look forward to helping celebrate your other daughter’s big day with just as much care. Your satisfaction means the world to us!

New York
1 review
0 helpful votes
Follow Ashlyn P.
Unfollow Ashlyn P.
Share Review
Report Review

Almost perfect
April 14, 2026

The material was good and it looked jus like the photo but either my measurements were wrong or something because it was loose in certain spots but I got it tailored and it then fit perfect!

Date of experience: October 25, 2025
Hoolly W. Stacees Rep
5 days ago

Thank you, Ashlyn, for sharing your honest feedback. I’m glad to hear you loved the material and ultimate look of your dress, and that tailoring took it to the perfect fit. Your experience helps us improve alongside valuing your support!

New York
1 review
0 helpful votes
Follow Susan D.
Unfollow Susan D.
Share Review
Report Review

I purchased every dress custom-made… One junior prom dress, two senior prom dresses and today I just ordered a dress for a confirmation

Date of experience: March 15, 2026
Hoolly W. Stacees Rep
5 days ago

Thank you, Susan, for trusting us multiple times with such special occasions – it means the world to be part of your family’s milestone moments. We’re honored to help dress your daughters and look forward to serving you with perfect gowns in the future!

Missouri
1 review
0 helpful votes
Follow Hayden C.
Unfollow Hayden C.
Share Review
Report Review

Great quality!
April 13, 2026
Updated review

The dress was great! The only thing thats keeping this from 5 stars is the pay problems... Everytime I try to pay with a regular card it never works so I have to use my venmo?

Date of experience: April 15, 2025
Hoolly W. Stacees Rep
5 days ago

Hi Hayden, thank you for your kind words about the dress and for sharing your payment experience. We're actively working on improving our payment options to ensure a smoother process for everyone, and we appreciate your patience as we resolve this. Your feedback helps us grow and provide better service moving forward.


I'm worried it's lowkey sketchy
September 20, 2025
Previous review

I'm worried it's lowkey sketchy

Date of experience: September 19, 2025
Missouri
1 review
0 helpful votes
Follow Christy M.
Unfollow Christy M.
Share Review
Report Review

Great service and material
April 13, 2026
Updated review

The dress was exactly as it was advertised and it fit PERFECTLY! The price even after the charge of specific sizing and priority shipping was very very affordable. We will absolutely be using Stacee's again

Date of experience: April 13, 2026
Hoolly W. Stacees Rep
5 days ago

Thank you so much for your thoughtful review, Christy! It means a lot to know the dress felt just right and the service met your expectations. We’re excited to help with your future special occasions!


Very easy to special order by size
January 18, 2026
Previous review

Very easy to special order by size

Date of experience: January 18, 2026
Alabama
1 review
0 helpful votes
Follow Chera D.
Unfollow Chera D.
Share Review
Report Review

Website offers such a diverse selection of dresses and colors. Customization allows dresses to fit true to size and perfectly. Prices don't break the bank, and dresses are still well made. Shipping was quick and customer service was impeccable. Colors are as shown on the website. I would highly recommend and we will be ordering from here again.

Date of experience: April 12, 2026
Hoolly W. Stacees Rep
5 days ago

Thank you so much, Chera, for your wonderful feedback! We're delighted to hear you loved the range, customization, and overall experience. Looking forward to serving you again on your next special occasion!

Michigan
1 review
0 helpful votes
Follow Heather N.
Unfollow Heather N.
Share Review
Report Review

Absolutely 💯
April 12, 2026

I love this company. Hands down my favorite dress makers site. My daughter has to have everything made custom bc of her size and they do amazing work every time!

Date of experience: April 12, 2026
Hoolly W. Stacees Rep
6 days ago

Thank you so much, Heather, for your wonderful kind words! It’s truly rewarding to know that customizing dresses for your daughter has been a great experience, and we look forward to crafting more beautiful pieces that bring her confidence and joy future.