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From the business
Established in 2012,Stacees is an online retailer of wedding dresses, special event dresses, wedding party dresses and accessories. Customers can browse a large selection online and choose their favorite dresses with great satisfaction. We are committed to providing our customers with high quality products and high-quality services.
We provide our customers with a wide range of high quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses and prom dresses will be presented to our customers with unique style, tailor-made design and attentive service. At stacees, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process.
Stacees Reviews Summary
The company enjoys a generally positive reputation for its high-quality dresses and custom sizing options, with many customers expressing satisfaction with the fit and overall appearance of their purchases. Timely shipping and responsive customer service are frequently highlighted as strengths. However, concerns arise regarding order fulfillment errors, particularly with shipping misdeliveries, and issues related to returns and exchanges, which some customers find unsatisfactory. Overall, while many customers have had excellent experiences, there are notable gaps in reliability and support that the company may need to address to enhance customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Delayed shipping (even when paying for expedited shipping) is a problem when prom is weeks away and shipping will take 5 weeks. Unfortunate and unreasonable.
I had an issue with a dress I ordered, this company went out of theor way to correct it and ensure my dress arrives on time.
I ordered a dress thst was clearly not the size I received and can not get a response from customer service to correct thst order
Every dress we have gotten from Stacees is perfection! Amazing quality and reasonable prices. We will come back every time!
The dress arrived on time and was absolutely stunning!
Thank you so much, Corina! It’s wonderful to hear your dress arrived on time and exceeded your expectations—rocking that stunning look is exactly why we do what we do. We can’t wait to help you find again then next perfect piece that makes you feel just as amazing!
Both of my orders have been a little snug, but the company is always great at helping me get a replacement.
Thank you so much, Alicia! We’re really happy we could assist you promptly with your replacements and appreciate you trusting us for your special dresses. Looking forward to helping you again whenever you need!
My daughter's homecoming dress was great quality for the price.
Thank you for sharing your positive experience! It’s so rewarding to hear the dress met your expectations, and we’re grateful you trusted us for such a special occasion. If you ever need assistance again, we’re here to ensure every detail is just right.
The sizing was perfectly accurate to the measurements! The color and design also matched the photos online. Very well made dress!
Thank you, Christina, for sharing your wonderful experience! We're thrilled the dress matched your expectations so beautifully. Please don’t hesitate to reach out whenever you’re ready for your next special occasion – we’re here to ensure everything fits and feels just right again.
We ordered a dtess for my daughter. It arrived quickly after ordering, the model and style is fantastic, the color is exactly as in the website, it fits great on her. We are very satisfied.
Thank you so much, Romina! We're thrilled your daughter’s dress was just as expected and fit perfectly – it means a lot to know we helped make someone’s special day brighter. Looking forward to being there for any future celebrations!
Last year at same time we ordered a dress for my daughter and it came to the exact measurements we told them and it was very great quality.
Nazareth, thank you so much for your kind words and for trusting us again with such a special dress. We're thrilled the fit and quality met your expectations—you made our day by sharing your wonderful experience! Looking forward to helping with many more memorable moments.
I ordered a dress and was going to make it too short. They responded with an email saying they will only make short dresses a certain length and you have to have them tailored. Good thing or the dress would've been way too short. It was beautiful and exactly like the picture!
Casey, thank you for sharing your experience and for your kind words about the dress. We’re glad we could help ensure it suits you perfectly, and we look forward to assisting you with any future special occasion outfits!
I liked that there was an option to customize!
We recieved our order eariler than expected. The dress was of beautiful quality and the customer service was just an email away if we needed anything. Better yet, the prices are reasonable and affordable.
Janelle, thank you so much for your kind words! We're thrilled to hear you loved the dress and that our team was able to support you quickly—your happiness means the world to us. Please don’t hesitate to reach out anytime you need assistance in the future!
The dress was customized and it fit perfectly. The dress was more beautiful in person. I received so many compliments. Also, the service was great. If I had a question they answered it quickly
Thank you so much, Gloria! We're thrilled to hear your dress fit perfectly and that you felt covered by attentive service every step of the way—that’s exactly what we aim for. Please don’t hesitate to reach out again if there’s anything else we can do to make your special moments even brighter!
Ordered a Hoco dress and it was as pictured. I didn't see the email for custom measurements so that was user error. We learned and are excited to have a dress tailored to fit. Ordering this time for junior prom. Love this site and highly recommend!
Kimberly, thank you so much for your enthusiasm and kind words! We're thrilled to hear you're excited about the custom sizing and honored to be part of these special moments in your life. Can't wait to help you find an amazing dress for junior prom!
3rd time ordering Stacees. Quality is fantastic and customer service is top notch. Highly recommended!
Aedan, we are so grateful for your continued trust and wonderful feedback! Knowing the quality and care you receive keep you coming back means the world to us—thank you for your amazing recommendation!
My last couple dresses were very good quality and they fit all very nicely and they seemed elegant, but it was just the shipping that kind of took a little longer than expected
Issabela, thanks so much for the kind words about the dresses and how they fit! We genuinely appreciate your patience with the shipping delay and I’m thrilled you found each one elegant. Can’t wait to help you dress for your next standout occasion!
It's great! The dresses look Beautiful and I hope the shipping is pretty fast
Last year's dress was true to size, the color was exactly what we wanted, and the length, fabric, and cut were everything we had hoped for.
Thank you so much, Brandi, for coming back and sharing your kind words! We're thrilled that your dress fit perfectly and matched exactly what you envisioned—your satisfaction means the world to us. We look forward to helping you find the perfect look again in the future!
I ordered my daughter her junior year homecoming dress. We took her measurements and compared them to the sizing chart. When she tried it on, it fit like a glove. It was beautiful.
Misty, thank you for sharing this wonderful feedback. We're thrilled your daughter’s dress was a perfect fit and beautiful for her special day. We truly appreciate your support and look forward to helping you again in the future.
This will be our second prom dress for my daughter and Stacee does an amazing job customizing and it always fits like a glove.
Thank you so much, Tracy, for sharing your wonderful experience! We’re thrilled Stacees attention to detail continues to make every dress fit just right and special moments even more memorable. Looking forward to helping your daughter shine at her next event!
We've ordered several homecoming and prom dresses from Stacees and all have been beyond our expectations. Great detail and sizing is spot on. Very happy with all our purchases.
Thank you so much, Crystal, for sharing your wonderful experience with us. We’re delighted to hear that the dresses met your expectations so well and truly appreciate your trust in us to help make special occasions even more memorable.
You all lied saying the dress is custom when is not! On your site you have custom OR regular sizes dress and eBay is what we order but you all lied and said it was custom. Dress was all wrinkled and too big.
Hilda, I'm truly sorry to hear about your disappointing experience with your dress and the return process. We take your feedback to heart and want make sure every order matches our customers’ expectations exactly. Please reach out so we can know more and find a way to make things right for you.
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Tiffany, we’re so thrilled to hear you love every dress and find both the quality and prices amazing! Your continued trust means the world to us, and we can’t wait to help you number two merges in the future.