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StabilityPro has a rating of 1.4 stars from 303 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StabilityPro most frequently mention customer service, waist trainer and store credit. StabilityPro ranks 39th among Corsets sites.
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They neverrrrrr answer the phone. I messaged them several times asking for a refund because I still haven't received my waist trainer and they have not message back. They are the worst.
So after weeks of waiting for my product and paid for 2-3 day shipping the items were not the right size according to their chart. So now I have been waiting a week for a response to do "an easy exchange". I am just going to chalk this up to a $48 lesson learned. Always check reviews before dealing with anyone or any store online. Guess I will try and sell the wrong size items to someone else but advertise the correct size.
So after writing my review a tracking number was assigned to my order and showed being sent to USPS. It has supposedly been sitting at the Phoenix Post office since that day without any movement. Thinking about filing a claim to recover my money thru my CC company. Not sure if it will work but anything is worth a try. The least they could do is answer emails or phone calls or chats. DO NOT OFFER 100% CUSTOMER SERVICE if you can't provide it. Even if your location is shut down due to Pandemic you can still answer your customers from home.
Placed and paid for an order on the 21st. Tried to contact minutes after order was placed to change a size but you cannot reach anyone. Left Voicemail, email and even sent a message on Messenger... Crickets... Paid for express shipping which I requested a refund since the 2 items I have ordered have still not been fulfilled. Claims 100% customer service and easy returns and exchanges... Yeah sure. Even if on quarantine someone should answer messages. Will take a lot for me to keep buying from this company if I ever receive my order.
I ordered 27 days ago and usps haven't even received the product to ship, I wrote the company 14 days ago and got no reply.
The good reviews will get you don't be FOOLED I never got my package. DONT WASTE YOUR MONEY. I call, I emailed still no response,
I was looking for some posture braces and compression shirts. Placed an order for one of the compression shirts and it arrived no problem. Decided to go back and order more items on another order along with a back/shoulder brace on a second order. This too came pretty quick.
When the items arrived they were too small to fit. I called the next day to request a return. (Their website says they offer returns if requested. After 4-5 days of no response I called back and left a 2nd message stating I wanted to return the products. After another week and another phone call and email stating my request, still no callback. This was all BEFORE the corona virus issue.
I finally contacted Paypal for assistance in getting a refund. I was finally contacted by Stability Pro and was told they couldn't accept a return, but if I did return it I would have to pay shipping and would receive a 35% re-stocking charge. While I did not mind paying the shipping back, I didn't feel the 35% re-stocking charge wasn't appropriate since they advertise a return for full credit.
After contacting Paypal and explaining the situation they got involved to help remedy the complaint. Several more weeks went by and just this past week Paypal finally got an authorization for me to return the items. It has been so long at this point I have thrown the items away since I could not wear them.
I am sharing this, as you may want to look for another supplier of similar products. The customer service and attitude from this company is non-existent, at least in my dealings with them. I do not recommend this company Stability Pro: which appears to be part of a company called Global Trade Network LLC as a n organization that supports their customers.
I placed my order may 1st I tracked my order it said that it was shipped but it's still in Phoenix don't order from these scammers I'm very disappointed I want my money!
Ordered a waist trainer! And they never shipped It I even paid extra for shipping, I called the post office It was Never sent Stole my money and won't answer any of my communication. All these good reviews are FAKE. DONT BUY!
They never sent me my vest I couldn't even get in touch with them. This company is a scam don't order nothing from them.
Ordered product online 2 weeks ago. Emailed and called concerning order, no reply. They created a pre-label to ship but no product was sent. Don't take a chance on ordering from this website.
I placed 2 order a week a part and that been charged 3 separate transactions. I still have yet to receive merchandise and up until this very second despite all the proof and screenshots I provide they insist I'm the dummy and that I processed my order with a different company. The picture and screenshots speak for themselves.
I placed an order. They sent me an email with bogus tracking info and I never recieved my products. They wont answer emails or calls. Wont return voicemails. I had to file a claim thru my bank to get my refund. If you've been ripped off, I recommend actually filing a claim thru the Federal Trade Commission instead of BBB. Hopefully this company gets shut down asap!
I ordered a waist trainer and paid for priority shipping on 5/1, I received a tracking number but that tracking number that's not moved from the same spot in Arizona for the past 10 days. I paid $32.98 to me that is a lot I don't make enough and I was just trying no spoil myself. I haven't gotten any email response for a refund on my priority shipping fee nor a respond on how long the delay will be. I just want a full refund back. In times like this everyone becomes even more selfish.
This site is a fake site please do not order from them they will take your money you will never receive your product it's all a scam they send you fake emails no one ever answers the phone I got the Better Business Bureau involved and fighting to get my money back. Please do not order from the people who take your money after ordering is call Gobal Trade Network LLC not Stability Pro the whole set up is fake. I'm goin through the process noe trying to get my money back. People be where do your homework before you order on any site I didn't check the reviews on this site now I see I should have done that before I ordered my product big scammers don't trust them when you order a product that people keep your money that's called theft by deception they are thieves these people are crazy I have to give them one star so that my review can be printed what is a scam
I wish I had read the reviews before buying anything from this garbage company. Terrible customer service. Feels like a scam stealing money from hard working people.
Ok so i ordered my waist trainer April 12th... it's May 11 and it said it was on its way May 1st. Most reviews say it never came well now i'm thinking that it will never come so i wasted $30. I don't recommend and if u want a trainer order from Amazon.
I ordered a light that was supposed to be able to kill germs. The light claimed that it was in the UVC range, but when I received it the instruction booklet says that it is a black light. The wave length of the light according to the booklet is wrong for sanitizing. I can't get a response to my requests for a refund. If I had trusted this item to kill germs it could have been very dangerous. Do not purchase anything from this company. They are a scam and you will not get your money back.
The waist trainer feel like a custom material the side coming lose and its not worth it... After emailing leaving messages after messages they could have kept this $#*! they send me and refund me my money horrible I WANT BUY NOTHING FROM YOUR COMPANY
If I could it would get 0 stars, they need to take the website down! It's a scam! Don't waste your money! I placed an order 2 weeks ago called to ask about the order no answer sent a email no reply tried to contact them thru messenger no reply! Over it just want my money back!
Answer: Contact your bank and file a claim against them. Visa transactions are covered for fraud.
Answer: Because they kept soliciting me with offers and I thought they were a company that had integrity and good business practices... BUT I WAS WRONG
Answer: They have a recorded line. They do not answer or return calls.
Answer: Good luck with that! I have called and then sent three emails. Still waiting.
Answer: No not yet but going to call on them. They need to be closed down on how they treat they customers
Answer: Their Un-Stated policy is no refunds ever for any reason. Ripoff and run is their Motto.
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