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The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to unreliable shipping and inadequate customer service. Many customers report delayed deliveries and unresponsive support, leading to frustrations with order cancellations and return processes. While some customers acknowledge the quality of products, these positives are overshadowed by negative experiences, including poor packaging and unprofessional interactions with customer service representatives. A common sentiment is a lack of accountability and transparency, prompting customers to question the company's reliability and consider alternative retailers for their luxury purchases.
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Service was excellent. Quick dispatch of the product and totally hassle free. Will use again without a doubt
Everything went well... the package arrived earlier and everything was intact. The packaging was good. Better than most of the online stores out there and i have recommended the store to all my friends. This website has better return policies than most of the canadian stores plus you do not need to pay extra duties as theyre included in the price.
I chose one week shipping and received the package the next day n the clothing I ordered was exactly as what was in the picture
The item I ordered did not fit me--and has been returned as directed. I shall see how quickly you credit my account. However, if all goes well--I am satisfied with your professional service and will definitely use your site again!
Love my 032c shirt! Shipping was not only crazy fast but also free! Ssense has such a great product range. Ssense is wonderful.
Thank you for the new FENDI fall edition! You are all amazing! Overnight shipping from Canada received it the next day for absolutely FREE! Only thing FREE in this world is HELLO AND GOODBYE and of course FRRE Shipping!
The site is easy to navigate and offer great products. The purchasing process was simple and quick. My item was delivered when promised and I love my item! Would definitely purchase again from SSense.
Great site, easy to navigate. Delivery to UK really fast, especially since coming from overseas. Would definitely use again.
Shipped and received my order quickly, I was even able to intercept my order at a facility as I'd be away from the house and not able to sign for it.
I ordered boots, which unfortunately did not work for me. However, the return process was quick and painless. I would definitely shop with Ssense again!
The shipping was great and there were no problems with the order at all. My order came in with defects and shipping was free.
Very pleased with the product and its delivery. I have ZERO complaints! The product was exactly what I ordered stylish and comfortable and the delivery time was met without any issues.
Great and fast service. Although I didn't receive and tracking confirmation number my merchandise came within 3 days
I purchased the Alexander McQueen skull bracelet for my daughter's birthday. It arrived in great condition and in a timely matter. My daughter will be so excited when she sees it!
Really good service. And customer service are really easy to talk to. Express delivery to norway. Took only 3-4 days.
I was very satisfied with the whole experience in shopping my favorite brands with your shop and im sure to shop again soon
I ordered a swimsuit on my coffee break at work (a little retail therapy) and two days later was a sleek little box waiting for me. It came sooner than expected and wasnt over packed. Secure enough while still minimal. Might as well have walked out of a store with bag in hand!
Even though my purchase didnt work out... the customer service was excellent!
Would definitely shop there again!
Customer service was amazing! I would definitely shop again and would recommend to anyone. Shipping was fast and return was very easy. Thank you!
I ordered online and within just a few days it was delivered to my door, no hassle. The process was a lot quicker than expected. The product came in perfect condition and as described online!
Answer: Hi Mary, as Esra mentioned, shipping usually takes 2-3 business days. Feel free to call our Customer Care if you have any other questions - we're here to help! #: 1-877-637-6002
Answer: Mostly yes but it may well be damaged or of a second hand/pre used quality
The two storey SSENSE boutique is located on the waterfront of Montreal? ۪s historic district at 90 St. Paul West. Boutique Hours: Monday 10 AM - 6 PM Tuesday 10 AM - 6 PM Wednesday 10 AM - 6 PM Thursday 10 AM - 9 PM Friday 10 AM - 9 PM Saturd...

