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SSENSE Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to unreliable shipping and inadequate customer service. Many customers report delayed deliveries and unresponsive support, leading to frustrations with order cancellations and return processes. While some customers acknowledge the quality of products, these positives are overshadowed by negative experiences, including poor packaging and unprofessional interactions with customer service representatives. A common sentiment is a lack of accountability and transparency, prompting customers to question the company's reliability and consider alternative retailers for their luxury purchases.
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I signed up for a contest and then it took me to their store. Ssense... LOL
Oh my gosh... that is the ugliest cheapest crap there is around... Not only that their prices are out of this galaxie. Jewlery has no gold whatsoever and is sky high.
Any body buys this crap is a fool...
You have better stuff at walmart... man... Dont buy here folks... don't be stupid.
I bought 2 pairs of shoes from them. My order was shipped to me promptly. However, one pair of the shoes are not of the same quality as I saw in Nordstrom store. 2 weeks later the price was dropped on the website so I request a price adjustment. Here is the reply:
Unfortunately my accounting department has determined that the discount cannot be applied to this order. There are 3 rules for applying the discount to a previous order:
- The item was not initially purchased on Final Sale
- The exact same item (in the same color and size) is still available
- The package must still be in our warehouses.
Personally I think the last 2 rules are ridiculous. And they did not mention any of those rules on there customer service page.
NOT a good site.
This is one of my new favorite sites! It is a bit adictive actually. You can create (drag-drop) your own outfits and choose from hundrets of fashion pieces. Make a collage and also drag in other favorite items such as nailpolish or bodylotion into the collage. They pretty much have every company to choose from. And if they don't have it, you can load up your own items. It is easy and fun. A real chick site! Try it!;-)
I bought a diesel leather jacket from them and it turn out that the jacket has so many leather defect marks on them. The material they used are cheap and light compare to the real Diesel leather jacket. The leather jacket is made in India. They said that this is a final sales item and cannot be return but they never mention on the product description page or anywhere on their website that this item is final sales.
From the business
The two storey SSENSE boutique is located on the waterfront of Montreal? ۪s historic district at 90 St. Paul West. Boutique Hours: Monday 10 AM - 6 PM Tuesday 10 AM - 6 PM Wednesday 10 AM - 6 PM Thursday 10 AM - 9 PM Friday 10 AM - 9 PM Saturd...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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