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The shopping experience was seamless and easy. However, the last two packages have arrived dirty and crumbled up on the inside on the box with black marks all over. This was on the interior paper surr... read more

I had bought an item thru 1st Dibs thinking that they conduct proper authentication of their merchandise and it turned out to be fake Hermes. So I returned it for a refund and located the same item on... read more

The only thing I didn't like was when I ordered it said no signature necessary. I missed the first delivery b/c they couldn't deliver w/o a signature and waited around the second day to receive when I... read more

I ordered a pair of KD17 Sniper basketball shoes from StockX and paid $155 for them. Unfortunately, the shoes cracked and fell apart after the very first use — after just one indoor basketball game. ... read more

I am a frequent luxury shopper and regularly use several websites such as Net-a-Porter, SSENSE, FWRD, Mytheresa, Senser, Italist, and others. I have always received exceptional customer service from t... read more

It was my first ever order on ssense.com and I must say I would never order again regardless of the price! I have been waiting for my order to be shipped for more than 2 weeks, just to see it being ca... read more

PURE DISAPPOINTMENT. UNPROFESSIONAL IN MY OPINION L ordered a North Face Hoodie for my Daughter. It's the only thing she actually requested for Xmas to be delivered on the 18th. From the offset the tr... read more

I am a big fan of this website. Just sometimes that product came up with mistakes or wrong but they always refund quite fast. Good and reliable website and team. read more

Product was in excellent condition, as described! Shipping was fast, even during the holiday season! I will definitely purchase from Lux Lair in the future! read more

I paid a total of $700 for Golden Goose that were delivered to me in very bad condition and deformed. It looks like someone threw the shoes in the box. Therefore the shoes have a bad shape that I can'... read more