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The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to unreliable shipping and inadequate customer service. Many customers report delayed deliveries and unresponsive support, leading to frustrations with order cancellations and return processes. While some customers acknowledge the quality of products, these positives are overshadowed by negative experiences, including poor packaging and unprofessional interactions with customer service representatives. A common sentiment is a lack of accountability and transparency, prompting customers to question the company's reliability and consider alternative retailers for their luxury purchases.
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Everything went smoothly. Thought I would've received them sooner though! I haven't worn them yet, but in due time.
I purchased a pair of Dr. Martins and received them within 2 weeks however I was sent the wrong size shoe in the correct size box. I contacted Erica from customer service who was beyond helpful with organising to have my shoes sent back and the right size sent back out to me in Australia. Great Customer Service!
Glad to have bought with Ssense because it was quick delivery, well packed box and authentic. DOn't like this 100 character minimum
Shipping was so quick and fast, said 2 two days but actually 1 day. Love this store. Have lots of crazy sales and good varieties of brands
Excellent customer service, fast delivery and great shopping experience. One of the best shopping site online. Thank you ssense.
I live in england was nervous about ordering, but excellent service all the way through would buy from you again!
The baskets are just perfect for any occasion and under any form! That was a present for my father and he cannot stop wearing them!
Ultra fast delivery. Its unfortunate that I did not like the fit of the jeans but it was a good experience
Sono molto molto soddisfatta, gli occhiali sono bellissimi, il servizio veloce e affidabile. Scrivo dall Italia. Credo che ordinerò ancora
Grazie
XXX
I purchased a Balmain Tee from this site. I received my order within a timely manner to the US. Overall it was a great experience
My Package arrived extremely fast, within a matter of 1 and a half days! I will definitely be ordering from here again.
The Goods were delivered way quicker than expected, which made me really happy. The quality is amazing so I'm satisfied with that. Only Problem i had was that I think that the return system is a little confusing but at the end it all worked out.
Im 100% satisfied with shipping etc, ssense is one of the most reputable sites in my opinion, I had to give 4 stars because the Balenciaga scarf I have ordered had loose tags after wearing it once but that's obviously not ssense' fault
Great service, extremely satisfied with my purchases and the way theyve been handled. Fast shipping is always a must, really fast and super secure. Plus free shipping which is really great.
Ordered a pair of shoes half a size too big, just requested a return, SSENSE sent me a return shipping label instantly, dropped it off at the post office, got my refund in like 2 days. 10/10 would order from SSENSE again, now that I know how easy it is to deal with products if they don't fit.
I am extremely happy with my purchase top class service and great shipping to to the uk, will definitely use again. Fab experience with SSENSE.
Very fast FREE shipping, high quality fashion gear, i will keep buying at ssense! Very satisfied. I love off white and im glad to find some here, thank you so much! Regards
Accurate shipment, delivered quickly. Nice to buy within Canada and not get hit with extra duties and taxes upon delivery!
Answer: Hi Mary, as Esra mentioned, shipping usually takes 2-3 business days. Feel free to call our Customer Care if you have any other questions - we're here to help! #: 1-877-637-6002
Answer: Mostly yes but it may well be damaged or of a second hand/pre used quality
The two storey SSENSE boutique is located on the waterfront of Montreal? ۪s historic district at 90 St. Paul West. Boutique Hours: Monday 10 AM - 6 PM Tuesday 10 AM - 6 PM Wednesday 10 AM - 6 PM Thursday 10 AM - 9 PM Friday 10 AM - 9 PM Saturd...

