SparkpawsReviews 113

These came so quickly! And omg are they cute! Our doggies are obsessed with putting these on and they fit perfectly. Izzy (white) is wearing a 3X. It is a little roomy and JJ (brown) who is about 100lbs is wearing a 4x it's more fitted but still fits comfortably. We love these!

The material is so soft and I was super impressed with the quality. The 4xl was too small for my my 100lb Cane Corso. I would love it if you made larger sizes for the giant breeds. I have a 120lb corso as well and there is no way he would fit the 4xl. I would be so happy if you made some larger sizes because the quality is top notch! Thanks for making such a great product!

This company is a scam.
My order was placed and everything seemed completely fine, I even looked at order reviews prior to purchase but my shipment went to a fake residence in FL. Stay away and take your money somewhere else. Highly disappointed.

Firstly, the shipping time was insanely long. I get packages from family in South Africa faster than this. Every time I inquired, it was "on the way" but no tracking information to prove it. When I received the item, it was not as described, so I wished to return it according to the return policy stated on their website. It took 14 back and forth emails to get the shipping address for the return. 14! I asked for return instructions in each email. The one person who seems to work there jut kept offering me an exchange or gift card. I asked for a return/refund from the get go and she just would not acknowledge that. 15 emails later, I had the return address. I tracked the return package carefully (as I did not trust them) and sent them tracking info. Once the return was received at their warehouse, this employee stopped responding to me. I had to file a claim. It was the most exhausting, horrendous retail experience I have ever had. They were happy to take my money and tried everything to keep it.

I'll gladly update if this situation changes but around two weeks after ordering a hoodie, I checked the tracking email they sent me and saw that the post office still hadn't received any package. I reached out through their support email four days ago and was reassured twice that the package was shipped and tracking updates might be delayed because of my post office. Okay. Checked again today and tracking says that the shipping label was JUST created the day after my last email. And still no package was accepted. This is just exhausting and so far I can't tell if they're a scam or not.

LOVE this sweater! Can't say enough good things about it and this company! Great quality, great fit- not to mention, great customer service! Will def be buying more pieces!

I placed an order over a week ago and have not received any tracking info. I have emailed them the last 2 days and have not received a response. They haven't updated me on my order but took my money. Their phone number listed as well does not work.

I say suspected because I'm still not sure if they are legit or not. I placed an order for an item, a few days later they email me saying it's not in stock in my wanted size (it's still on the website though). I say okay, I will wait until it's back in stock. They say that it is not coming back in stock, so I specify that I would like a refund. A few days later it is still not processed so I then file a claim through PayPal and get the money back that way. All this being said, the item I wanted is still up on their website today, in all sizes, including the size I originally ordered. I don't know if they just didn't want to ship it internationally or what. Also I find it a bit dodgy that they don't specify anywhere on the website what country or location the order is actually coming from. I just found the whole thing really weird, especially since they have a big following online. I would be wary of them and I personally will not bother with them again.

I received my products after about 7/10 days and found that one of the products was 1-2 inches SMALLER than what they advertised and the other was 2-4 BIGGER than what they advertised(mind you both were ordered in the same size). My dog is 3 pounds 10 ounces and one of the XS didn't fit him and the other was too long (covers his "potty areas"). When I reached out to customer service they responded immediately and said they would replace it. I received my replacement in 5 days of talking to customer service. The quality of the products is amazing and the customer service is amazing but I wish their sizing info was more accurate and production times are advertised so customers know what to expect.