On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
SoftwareKeep has 173 customer reviews and ranks 20th in the Software & SaaS category. Common review topics include customer service.
I receive the full detailed instruction on how to install the software. I follow the steps and now software is activated and working perfect.
I had Office 2007 office installed so I ask if I can upgrade to Office 2013. They answered all my chat and finally order my software instantly.
The installation is very quick. It took only 30 minutes from order to final installation. It is really instant download. Cant find any software company other than this.
I just waited 15 minutes and finally received my software. The finest support we ever experience as call support provided all the instructions.
Highly skilled and really helpful. They navigate my computer without any issues. I really recommend to all
My MS Office expired on me after a month so I called. Turns out, it was caused by a trial version. Tim immediately made quick work of it and fixed it for me. Now everything is back to normal! Thanks again!
Totally working software. We ordered 5 office for our school and we ask special discount. The quotation is sent instantly via email so we finally made an order.
I called and spoke someone from Philippines. I'm amazed how professional they are and solved my software problem.
Software really works. I can't get to install so I called and ask for help. In a matter of minutes it was installed and activated.
I made a mistake purchasing a product but they help me fix it immediately. Thank you so much. I will recommend this website to all of my friends..
They are quick and responsive with great prices. Plus they offer quick customer service. When they accidentally double billed me, the credit was quick.
I was worried at first but it turned out to be an awesome experience buying a product from this website. Installed and activated my Office 2016 within 10 minutes!
Spoke with Don from chat support, he was great! I did not have to move a finger. He did it all. Thank you, Don!
I had difficulty downloading office 2010 after purchasing due to my inexperience.
Allan at SoftwareKeep offered to help and he was able to uninstall and reinstall the program with excellent results. My computer is slow but he stayed with it for as long as it took to complete the installation with success! Excellent customer service and very appreciated.
I purchased MS Office from softwareKeep when I still had a 365 subscription. Didn't know it didn't load properly until the 365 subscription ended. The support followthrough and absolutely stellar stay with it finally solved the issue. Turned out a simple delete the program and restart didn't take care of it... but in the bowels of the computer support found threads still lingering that needed to be removed. Finally I can use the software purchased! Thanks to the absolutely phenomenal customer support! Thank you!
Their technical support department called me on time on a scheduled remote session. They were very efficient. They really know their craft. Joy was very kind and courteous.
I made a mistake ordering a product, and Don helped me fix the situation immediately... Very understanding. Thank you very much... A+++.
Digital download but Need to wait for the software It was delivered into my email with key and download link.
They are very polite and helped me out thru the process there patient was enormous,,
It was a pleasant experience with them keep up the good work
Got activation issue but they seem to know the resolution for it. It was resolved on phone activation pretty quickly thus the 4 star rating.