SoftwareKeep

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

SoftwareKeep Reviews Summary

SoftwareKeep has 173 customer reviews and ranks 20th in the Software & SaaS category. Common review topics include customer service.

Write a review
Reviews that mention popular topics
Philippines
3 reviews
0 helpful votes
Follow Yuri Y.
Unfollow Yuri Y.
Share Review
Report Review
Great transaction
June 16, 2017

Awesome products and technical support. I purchased Office 2010 and 2016 and product keys worked without any hassle! Their customer even game me good pointers about the product which I really appreciate.

Date of experience: June 13, 2017
Philippines
3 reviews
0 helpful votes
Follow Rex M.
Unfollow Rex M.
Share Review
Report Review
Thank You!
June 13, 2017

Great product and services. I well definitely recommend your company to my friends.

Thanks for you!

Date of experience: June 13, 2017
Philippines
2 reviews
0 helpful votes
Follow Diane S.
Unfollow Diane S.
Share Review
Report Review
Excellent service from beginning to end.
June 13, 2017

Excellent service from beginning to end. The price was so unbeatable. I will buy from here again. Thanks.

Date of experience: June 12, 2017
Alabama
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review
Impressive
June 13, 2017

Unlike other companeis, the customer service team is exceptional. Product are cheap plus I got my order fast!

Date of experience: June 12, 2017
Colorado
2 reviews
0 helpful votes
Follow william W.
Unfollow william W.
Share Review
Report Review
I Like it!
June 13, 2017

The Office 2013 Professional Plus is a complete package. Their activation code works, with no issues. People from support are awesome.

Date of experience: June 12, 2017
Philippines
1 review
0 helpful votes
Follow Emily K.
Unfollow Emily K.
Share Review
Report Review
Excellent Service.
June 14, 2017

First I got two wrong keys (probably for different version). It was quickly sorted out and now everything is working fine. Thank You for Your Excellent Service.

Date of experience: June 11, 2017
Philippines
1 review
0 helpful votes
Follow Will B.
Unfollow Will B.
Share Review
Report Review
Flawless!
June 14, 2017

The download and product key were both sent by email. Activation key worked with no problems. I am very satisfy with the purchase and support, thanks.

Date of experience: June 11, 2017
Philippines
1 review
0 helpful votes
Follow Ana M.
Unfollow Ana M.
Share Review
Report Review
Best Techincal Support Service!
June 11, 2017

I purchased Windows 10 Pro for my Macbook. Joe guided me on how to do through boot camp and I really appreciate their out of scope service! Will definitely come back for their awesome service!

Date of experience: June 8, 2017
Philippines
5 reviews
0 helpful votes
Follow Dave M.
Unfollow Dave M.
Share Review
Report Review
Lifesaver!
June 9, 2017

My project is due tommorow and my Office 365 subscription suddenly expired. I saw their website and purchased Office 2013. Not only they delivered my order in time but I got a sweet discount and upgrade as well! You've just earned a loyal customer! Thank you!

Date of experience: June 6, 2017
Philippines
10 reviews
1 helpful vote
Follow Leonora P.
Unfollow Leonora P.
Share Review
Report Review
Sweet Deals!
June 2, 2017

I bought Office 2013 student version but I was surprised to get a free upgrade worth almost a hundred dollars more! Sweet!

Date of experience: May 31, 2017
California
2 reviews
77 helpful votes
Follow J R.
Unfollow J R.
Share Review
Report Review
MS Office: mac 2011
May 31, 2017

Love it now that all is installed. Purchased over the Memorial Day weekend and it took 2 days to receive the product key (their offices were closed). Left msgs because the download was labeled Australia. I did indicate I was in the U.S. and was concerned I had been sent the wrong download. I found out today that the Australia download is universal and works in the U.S. If they had mentioned that upfront I would have had less angst this weekend. I would recommend SoftwareKeep. Great low price and good customer service. Purchasing on a holiday weekend created a delay for me but other than that I am a happy customer!

Date of experience: May 30, 2017
Florida
10 reviews
0 helpful votes
Follow Ian M.
Unfollow Ian M.
Share Review
Report Review
Excellent service and products!
May 29, 2017

I was needing to upgrade my Windows 7 and was told to buy from here by my friend. The email came in and they sent me guides on how to install Windows 10. Tim was very kind enough to tell me to back up all of my data so I will not lose any of my files! I had the software successfully installed and activated after almost a day of backing up my data. Excellent service and products!

Date of experience: May 27, 2017
California
2 reviews
0 helpful votes
Follow Amanda R.
Unfollow Amanda R.
Share Review
Report Review
On Sale
May 25, 2017

I purchased Office from here and it was the cheapest. Very quick to install. No need of any assistance.

Date of experience: May 25, 2017
Maryland
3 reviews
11 helpful votes
Follow N R.
Unfollow N R.
Share Review
Report Review
Softwarekeep.com
May 22, 2017

Had problems with software key and installation that needed to be resolved
And the vendor reached out to me to help with this inconvenience. Once
Problems resolved was able to install and use the software properly, Would
Compliment their customer service department

Date of experience: May 22, 2017
Indonesia
4 reviews
0 helpful votes
Follow Alex S.
Unfollow Alex S.
Share Review
Report Review
Cheers!
May 12, 2017

I am not an online buyer and I do hesitate in purchasing online. This is the first time I tried to do it because of how cheap their products are. Good thing they did not fail to give me the product right away. I will now always purchase from this site. They have done a good job! Kudos to you people.

Date of experience: May 12, 2017
Philippines
2 reviews
0 helpful votes
Follow Monica L.
Unfollow Monica L.
Share Review
Report Review
BIG HELP!
May 12, 2017

Joy helped me figure out what's wrong with my email account. She guided me through it and installed it for me. Thank you, JOY!

Date of experience: May 12, 2017
Georgia
2 reviews
0 helpful votes
Follow Andy B.
Unfollow Andy B.
Share Review
Report Review
Awesome!
May 13, 2017

The gentleman I spoke to was very nice. Very friendly and helpful. They installed Office for me efficiently. Thanks!

Date of experience: May 11, 2017
GB
1 review
0 helpful votes
Follow Eli R.
Unfollow Eli R.
Share Review
Report Review
First time buyer
May 11, 2017

Used them for the first time and was not disappointed. Quick, efficient service, highly recommended!

Date of experience: May 10, 2017
Kansas
3 reviews
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review
Great tech skills
May 9, 2017

Lady on the phone fixed the pop-up error which was so annoying. Thank God it's all good now. Everything is working perfectly.

Date of experience: May 8, 2017
Arizona
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review
Good support - a little confusing on install
May 5, 2017

Installation instructions were confusing. But got connected to support easily and got through installation quickly.

Date of experience: May 5, 2017