SnapDealReviews 790

I love buying on snapdeal.com.
My experience has been super positive! I love everything!
The delivery is a bit long (however less than a month), but since the shipping is free, I am satisfied.

This is not the first instance of traps, lies and cheating happening to me from SNAPDEAL. However, only this time I have finally lost all trust in this website and want to WARN ALL OF YOU! This website entices you with offers, limited availability products and other tripwires. But the very moment you place an online order and make full in advance, their CHEATING and LIES creep in. I ordered an E27 base Philips CFL bulb from snapdeal. At the checkout I was made to pay FULL ADVANCE PAYMENT ONLINE and was GUARANTEED to receive my product delivery within 3-4 BUSINESS DAYS. However, just on the day of deadline when my product did not arrive, I logged on to track to order, their system sent me an email that the delivery date has been revised. HOW CONVENIENT! They did not bother to contact and inform me or ask my approval, just casually extended the deadline to another 7 days further.
This shows unreliability of their logistics, customer care and cheater attitude to extract money from the pockets of middle class.

Very good service and quality provided by snapdeal.com

I had ordered a phone cover combo pack twice. First the order was canceled from snapdeal's end after shipping the product as product was not available in their warehouse. Second time, Wrong product was delivered So I had to cancel it, later on the price was increased from 299 to 399. Also, the canceled order money has not been refunded since 1 month

I have ordered twice from Snapdeal and they are just horrible. Once they did not deliver the product and returned my money after 30 days! Second time, they sent me a fake product. Never buy from Snapdeal. Please protect yourself. Go for flipkart or amazon.

I have two bad experienced in the past for last two transactions. SNAPDEAL.com is PATHETIC. THEY claim to be the india BIGGEST ONLINE SHOPPING PLACE but it's more than worst. One the first transaction, I never received the item which I ordered and after my contact to them after 15 days they told me that it will be delivered in few days as there was too much rush during Diwali Festival and then after 15 days they told me that the item cannot be posted so I claimed refund. Then I ordered another product which delivered but not as per delivery terms. I was happy atleast I got the item. The item didn't work fine so I initiated refund, the item was not picked up for a week and after I contacted their customer support, the pickup man came after 3 days. They received my item back on 17th December and the money was supposed to be given back to me in 3-5 working days but till now I didn't get the money. When I called the Snapdeal, they told me that my refund is not even processed still(1st Jan 2015) and they told they may still take a week to process my refund.

IT's CRAP and CHEATING from one of the INDIA's Biggest ONLINE MARKET PLACE. DO NOT SHOP ON SNAPDEAL.

Please don't remove my feedback, it's for the public awareness.

Friends! The worst online shopping website I ever used is snapdeal.com. Their online shopping app is a more worse feature they have added to their useless bundle. It simple cannot forward requests to their database neither it can help you cancel your orders.

I made a purchase on 10 nov 2014 for which the payment was struck up at gateway. I had to call their customer care to tell about my order. They took my order request and amount was debited to snapdeal. They assigned me some order id *******061. I waited for the order to be processed but found that my order was not processed. Hence I raised a request for order cancellation on 14 nov 2014. Their unhelpful website as well their app were not accepting my cancellation request and reported error every time I placed the cancellation request.
Finally I called the customer care and reported the issue. They took my request again and started processing it.
I Mohammad Pasha, a Research Scholar persuing my doctorate in Information Technology and a Professor by profession, I do not know what in this world is needed to cancel an odrer other than just clicking a button.

The Whole snapdeal team is working for the last 40+ days canceling my order. Even today I call them they report that they are trying process my cancellation request.

Upon regularly posting my query to their customer care they started informing me that something went wrong at the seller's end. I have confirmed with the seller (RDP workstation pvt. Ltd.) and found that no order was forwarded to them. Thus found that snapdeal is playing games on customer payments by not forwarding the requests to sellers.

Their policies like the trusted pay are of no use to me. Inconsistent companies like these are mostly in satisfying customers and are certain to forgo their business and should learn from global leaders like Amazon where refund to the customer is made upon the slightest of issues reported. I reported the incident/ lodged a complaint to the Police authorities and waiting for my refund.

What I learnt from snapdeal.com is that we cannot trust local players who deny the customers even the basic right of cancelling the order request.

Mohammad Pasha
Ph. **************.

There are sellers who sell duplicate and non authentic products under the name of reputed companies. I had brought the matter to notice of the site customer support as I was sold a Transcend Ram 4BG, which was made by another company and not any companies listed by transcend, the packing was also seemingly real.
Even after making the complaint, they did not do anything about it. They were not able to send me an original product, rather they cancelled my deal.

Worst website, pathetic service. Not recommended at all.
I ordered refrigerator worth 20k, after following up with them for 10 days, product delivered to me after 15 days, committed days were 7-10 days.
Above all the product delivered was a wrong product. What can be worst then that?
Don't buy anything from this website.
They are fooling people, cheating them.
Very very poor customer satisfaction.
Guys beware to buy anything from them.

Dear Manish,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at *******@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

SNAPDEAL IS A CHEAT SITE IT OFFERS LOW RATES ON SITE & WHEN SOME BUDDY BOOK IT THEY KEPT HIM WAITING FOR 10/12 DAYS AFTER SO LONG TIME OF FRUSTRATION WHEN WE CONTACT THEIR HELPLINE THEY ARE VERY EAGER TO CANCELLED THE ORDER & IF YOU ORDER AT HIGHER RATE THEY DELIVER YOU THEIR MODES OPERAND IS THEY SHOWS TWO RATES FOR ONE PRODUCT ONE IS LOWER & ONE IS HIGHER & DUE TO LOW RATE OF PRODUCT CUSTOMER ATTRACT & BOOK THE ORDER BUT THEY DON'T DELIVER LOWER PRICE PRODUCT & KEEPS CUSTOMER WAITING FOR 10/12 DAYS THEN CUSTOMER GETS FRUSTRATION & CANCELLED ORDER THEN THEY OFFER THEM TO BOOK AT HIGHER RATE & THEY DELIVER IT QUICKLY

Hi to all buyers,

I will never suggest you to buy form snapdeal. I purchased 2 HP pendrive form here.
First I received 2 packets on 2 different day.(what a shipping...).
Next I received one of them faulty pendrive & I also found that it is not that which I ordered.
Then I raise complain as they show TRUST PAY (never trust on it). After 2 days no response, I called/ email multiple times but they

Always told me "they are working on it and revert withing 48 hours" After 20 days I received a call from them, they told me they are

Refunding my amount (I feel ok, that's fine) BUT I was wrong, In evening they told me that pen-drive is branded product and I have

To go service center.
Here is not story end... Now turns to HP service center... I gone one of them, they send me to another one, and after the 4th

Service center agreed to replace my pen-drive.
Now tomorrow I get my working pen-drive (still I am not satisfy because this is not which one I ordered, But I need it in urgent...)
Summery: If I have to go then why I purchase online...:-(
For the wrong product and faulty product
Hemant Singh ( Order: *******930) ---complain no: *******

Damn bad experience... i ordered a USB mouse on 23rd of January and now its February and still i haven't received it. I could have bought from other websites but i trusted this website and what i get it THIS. I am very disappointed... also my cousin had ordered headphones a couple of months ago and the headphones that came were faulty so he e- mailed them... it took them weeks to respond. Were poor service is offered by the website... now i can buy the same product on other website but i can't cancel it here on SNAPDEAL