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SnapDeal

2.7

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SnapDeal Reviews Summary

SnapDeal has a rating of 2.7 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

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India
1 review
16 helpful votes
Follow meera j.
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I bought tupperware items from snapdeal in which they send some other cheap item instead of what orderd and they are not helping it out. I met a loss of 1500/-.
Repeatedly they are saying its been above 7 days n will not take the matter as i make them noticed their falt within time.

Date of experience: November 26, 2015
Indiana
1 review
2 helpful votes
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Anti National Amir
November 26, 2015

I wont use this site until they remove Amir who is anti national.

Date of experience: November 26, 2015
India
1 review
33 helpful votes
Follow nad s.
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Dear Amir khan, plz leave Hindustan but never leave bharat, Hindustan Pakistan is just nuisance created by these low minded people we are Indian not Hindustani or Pakistani hamara bharat mahan dear snap deal tell us this time u support ur country or costumer, if you remove amir than you give a bad massage to whole country. We all are brothers of same mother if any brother have some miss understanding than solve it otherwise that is is not far when there is a border after every home.

Date of experience: November 25, 2015
Washington
1 review
0 helpful votes
Follow Sri K.
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I won't buy anything in SnapDeal unless they remove AMIR KHAN who is a traitor to the country who used India to get fame and name. I will ask all of my friends to do the same.

Date of experience: November 25, 2015
India
1 review
16 helpful votes
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Worst online store
November 16, 2015

Will never buy from snapdeal worst customer care service will never ever buy from snapdeal bhul se iski site b nai kholnge... hate it

Date of experience: November 16, 2015
India
1 review
5 helpful votes
Follow Vibhav J.
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Purcahsed a recliner *******@snapdeal. Wooden frame broke. Called Snapdeal to facilitate repair either through their vendor or provide me contact details of the vendor. But they refused. To my horror, as per them since they do not manufacture these products themselves, they are not liable to provide any support. But then, do they manufacture anything themselves? So buying anything from them is a big risk. Seems that it is a collaboration of bad quality manufacturers *******@snapdeal good discounts and in *******@snapdeal shielding them from any liabilities...

Date of experience: November 14, 2015
California
1 review
2 helpful votes
Follow Japesh K.
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I recived the call from snapdeal and they refused again

I ordered
2 quantities of
Canon EOS 700D with 18-55mm + 55-250mm Lens in order number *******047.
But i received the partial order of both the products i received the lens in one and camera in second.
Snapdeal said they send everything. They refused to refund/replacement.
They are going back from their policy of 7 days guarantee refund or replacement and 100% customer's satisfaction. They didn't satisfy me. They didn't ask anything from me they just said we refused your request now we can't help you for this order.
They are cheater they are fraud.
My money is stucked in it which is *******
Please help me out from this bad luck
Please i request you.
*******@gmail.com
Order number -*******047
*******602

Snapdeal is refusing it again and again and again for the same that they will not provide anything. Please don't trust snapdeal for big deals avobe ******* they cheat they will send you half items then they will refuse your return/refund request and close the case without any satisfaction of the Customer. They are fake with their 7days trust policy and 100% customer's satisfaction

Date of experience: November 13, 2015
India
1 review
49 helpful votes
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Awesome support
November 6, 2015

Really m happy with the service and on time delivery. For all my product I paid through online. Really happy with the service

Date of experience: November 4, 2015
California
7 reviews
3 helpful votes
Follow Mohammad A.
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Reliable service
November 2, 2015

I get good deals here. I have also had good experience in the returns and replacement of products. The 7 days money back policy is great and makes me worry free.

Date of experience: November 1, 2015
India
1 review
50 helpful votes
Follow Alka a.
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Excellent customer care service with quick solution

Date of experience: October 30, 2015
India
1 review
2 helpful votes
Follow denz s.
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Fraud sellers
October 23, 2015

I look would to give them '0' stars. I ordered a bean bag on 14thoct 2015 they charged me 540. ₹. Till now I have not received shipment details. Nor no proper response for my complaint. Its been 10days its still showing processing statement. My kind advise is plz don go for credit or debit card payment method. Go for COD. If COD is not available for that product don't go for that. They are worst then beggars who steel customers money. Please be aware..

Date of experience: October 23, 2015
Indonesia
1 review
1 helpful vote
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Complete disappointment
October 18, 2015

I had ordered a product on snapdeal and just 2 days before delivery they cancelled my order not giving any reason and when I called snapdeal and enquired about my order so they said you have to order it again and when I asked them to order it again they cheated me by saying that the delivery is not possible at my postal address.
Snapdeal turns out to be completely bizzar and underdog marketing site.

Date of experience: October 18, 2015
Pennsylvania
9 reviews
14 helpful votes
Follow Trisha S.
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My sister placed an order for bedsheets, both were awful. Print, texture, cloth quality were pathetic. When we asked for refund they took 6 months for refund and after having more than 30-40 emails and unlimited calls to them and that too in part payments (50-50). They give us missed cal (hardly rang our phone for 1-2 secs and disc) then we received emails like no answer or non contactable. If you have black money purchase from SCRAPDEAL (SNAPDEAL).

Date of experience: September 25, 2015
India
1 review
2 helpful votes
Follow siddhant n.
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This is in regard to your complaint ******* against order number *******4899.It's the worst site ever seen till now, its a great fraud, whenever i bought stuffs from snap deal, they provide with defective one so i have to exchange and get a new one but this time i bought a blue blazer of rs 1450 and when they provided me with a defective one i asked them to return and refund my money, its been more than 15 days, neither they have refunded money nor they return the product, when i talked to supervisor, he clearly told me that i wont be given refund or product return, snapdeal has become so stubborn that they are openly revealing their fraudism and stealing customer's money, every day i call them and lost my balance getting a proper solution but they make excuses, so its my request to innocent people kindly don't buy product from snapdeal they just meant to cheat people. Peoples can checkout the cases on snapdeal, they have cheated a lot of people not just me they are habituated to stealing ours money.

Date of experience: September 16, 2015
India
1 review
6 helpful votes
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Cancil my order
August 27, 2015

Sir I bought a saree from snap deal but they deliverd a wrong prodect I want to cancil my order. Details is
My order no.is *******801
Delivery no. *******
Pl do the needful
Thanks n regards
Shashi kachhwaha
*******1055

Date of experience: August 27, 2015
Egypt
5 reviews
39 helpful votes
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I have been using snapdeal for online shopping for last 2 years and the customer service that they are providing are really awesome. The quality of products is also upto the mark.

Date of experience: July 24, 2015
GB
1 review
16 helpful votes
Follow Simran K.
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I have ordered some jewellery sets for my sister, All the jewellery was broken and looked very old like someone has been wearing them. I email them to complaint but they never got back to me. I found there number on internet and called them but they refused to replace the item or give any refund because i have the item for 9 days and their returning policy requires all the refunds within 7 days.

VERY DISAPPOINTED, NEVER USE THIS SERVICE AGAIN.

Date of experience: July 23, 2015
New York
3 reviews
0 helpful votes
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I brought the product form snapdeal, the product was too good on delivery and on usage too, but after 2-3 days wash the quality of the dress becomes weaker

I don't know why?

Date of experience: July 13, 2015
India
2 reviews
16 helpful votes
Follow Tanya B.
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This is very irritating. I will never shop again from this cheap website. Really bad experience. I received defective pieces twice. Inspite of calling you people so many times for return u people are sending me replacement messages again and again. I want my money back and I don't want your stupid product. Don't u dare send me replacement messages.
Highly irritating. Did not expect this from Snapdeal

Date of experience: June 20, 2015
India
3 reviews
37 helpful votes
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The product is worst, waste of money. After first wash itself color is gone away. Cant wear due to colors gone in many places its became white dots in all places. Waste of money.

Date of experience: June 14, 2015

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India