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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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The service was excellent, I was comfortable and blown away by the affordable prices offered
All good thank you we've organised our flights with you based on price
Effortless! Quick and without any problem! Plus it was the cheapest!
After a long discussion with CS team booked the flight by the same price was written
Can you please check my booking as i have paid for extra checked baggage but it doesnt shownin czech airliens
Booking
Smart Fares seemed to offer better fares than other sites. Happy so far with the experience.
Quick booking process and better prizes than others.
Good business I like to buy tickets from this company and fly with this airline
Love it when the process is easy to complete and competitively priced. You hit the mark on both counts.
Thanks.
Overall experience was amazing and I had a smooth transition on both trips. Will definitely book here again
The real price charged in my credit card was different from what was initially shown
It was a great experience! Everything went went well and fast so I will definitely use it again
No tenía ninguna expectativa en virtud a que era la primeras vez que accedía la wsta plataforma. Tuve muy Buena atención y respuesta oportuna
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members