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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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They offer you a cheap price and then give you a price that is higher than published
Your services est faster and it give too many ways for travel to customer. Thank you
So fast, so easy, I could get good alternatives and rates. I recommend this website.
Listen, people have their ups and downs with 3rd party vendors; however, I had some guy named Nixon help me a few years ago, which was terrific service by the way. Just booked with SmartFares again and the service was easy and great. However, I totally forgot to see if Nixon was still around until I started this review! If he is, pass along my hello - he is a good man.
I found it a cheaper fare and ticketing process is superb without hitches
After sending our passaports and putting our names as the asked during the reservation, the wanted to charged us extra money to changed our names
A legit company with competitive prices, no scams or waste of time.
Fast and accurate transaction, great website. I always look to them for flying.
Amazing everything was clear,the tickets very cheap! 😀
This site is incredible. I searched for many flights to monrovia, but this sit was by far the best. It allowed me to set my dates with flexibility and the price was always 500$ cheaper. Even if you are not ready to book but want to save your search it is allowed a easy to get back to. Once I booked my trip, I recieved all my booking information by email. I recommend this site to any and everyone looking to book a flight on a budget.
Very nice I try it the first time and I will use it another time as it was excellent experience.
Good customer support and helpful, ididnt have to wait for long to get my tickets and happy as a customer
Dear Customer,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Smartfares and that our customer support team was able to assist you promptly. It's fantastic to know that our service met your expectations and that a friend’s recommendation helped you choose us.
We appreciate your support and look forward to helping you with your future travel plans! If you have any questions or need assistance, don't hesitate to reach out. Safe travels!
Regards,
Team Smartfares
The cheapest web I know. I looked for a flight to Japan from Spain and I was atonished because of the difference of prices. Perfect!
Dear Customer,
Thank you for the fantastic review! We’re delighted to hear that you found the best prices for your flight to Japan through our mobile site. It’s great to know that we could offer you such significant savings compared to other options. We’re dedicated to providing the best deals, and your feedback reaffirms that we're on the right track.
If you need any further assistance or have more travel plans, we’re here to help. Happy travels!
Regards,
Team Smartfares
Good user interface and easy to use app, highly Recommended for every use
Dear Customer,
Wow, we're delighted to receive such a wonderful review! Making your flight booking experience smooth and enjoyable is our top priority. We appreciate your trust in us and hope to assist you with your travel plans again soon!
Regards,
Team Smartfares
GETTING MY TICKET WAS A NOT A PROBLEM-THE ISSUE I HAVE WITH YOUR CONSULTANTS IS CONSTANTLY CALLING SELLING ME THIS AND THAT - THAT TURN ME OFF. THANKS
Dear Customer,
Thank you for sharing your feedback. I’m glad to hear that getting your ticket was smooth. I’m sorry to learn that the follow-up calls from our consultants have been a nuisance for you. We strive to provide helpful and relevant information, but I understand how persistent calls can be frustrating.
We’ll make sure to address this with our team to improve the experience. If there’s anything specific we can do to resolve this issue or if you need any further assistance, please let us know.
Thanks again for your feedback.
Regards,
Team Smartfares
El vuelo que conseguí era el que buscaba pero el precio fue sumamente elevado
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Thank you for choosing our website for booking your flights! We're thrilled to hear about your positive experience. Our team works hard to provide a seamless booking process, and it's rewarding to know that it's appreciated. Safe travels, and we look forward to serving you again in the future!
Regards,
Team Smartfares