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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,694 reviews

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California
1 review
0 helpful votes
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Good experience
October 8, 2022

Easy to use the website. Quick and easy. Booked and good to go now.

Date of experience: October 8, 2022
Norway
1 review
0 helpful votes
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Quick booking
October 8, 2022

We quickly booked a last minute from Norway and we're able to pay the fair even though out payment method does not use Trustly.

Date of experience: October 8, 2022
Angola
1 review
0 helpful votes
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Facil Reservar
October 8, 2022

Solo he realizado la reserva y me parecio muy facil, ahora solo espero que la estadia sea agradable en el lugar elegido.

Date of experience: October 8, 2022
Chile
1 review
0 helpful votes
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Question luggage and seat
October 8, 2022

Hello. I have not yet received information about the seat of my flight and I do not have information about the suitcases, even buying did not give me the option to choose a suitcase in the luggage rack

Date of experience: October 8, 2022
Mexico
1 review
0 helpful votes
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Excelente
October 8, 2022

Excelente servicio, lo recomendaría mucho con mis amigos

Date of experience: October 7, 2022
Ireland
1 review
0 helpful votes
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Blessed
October 8, 2022

It's good so far!
All seems well with the booking. No challenges faced so far. Thank you.

Date of experience: October 7, 2022
Mexico
1 review
0 helpful votes
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Very good
October 8, 2022

Si lo recomendaria para futuras reservaciones, fue muy facil y sencillo

Date of experience: October 7, 2022
California
1 review
0 helpful votes
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Great experience
October 8, 2022
Updated review

Easy to navigate and best price. I was pleased with the experience, thanks.

Date of experience: October 7, 2022

Easy to navigate, thanks
October 6, 2022
Previous review

Easy to navigate, thanks.

Date of experience: October 6, 2022
Mexico
1 review
0 helpful votes
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No fue como esperaba porque en la pagina me confirmaron un costo y via telef9nica subió mucjo mas.

Date of experience: October 7, 2022

GOOD THE PROCESS
October 6, 2022
Previous review

GOOD THE PROCESS

Date of experience: October 6, 2022
California
1 review
0 helpful votes
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Good
October 7, 2022

They were very helpful when I called to get help. The waiting was about 3 minutes

Date of experience: October 7, 2022
Spain
1 review
0 helpful votes
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Отдыхать
October 7, 2022

Системный программист инженер в среднем школе N. 79

Date of experience: October 7, 2022
New York
1 review
0 helpful votes
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Better deal
October 7, 2022

Compared with others "smartfares" definitely fare smartly.

Date of experience: October 7, 2022
Washington
1 review
0 helpful votes
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Thanks for all the help
October 7, 2022

Great website! Hope everyone uses it and finds it as useful as I did.

Date of experience: October 7, 2022
District of Columbia
1 review
0 helpful votes
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Good booking
October 7, 2022

Simple, quick and easy, will do it again when I travel

Date of experience: October 7, 2022
Maryland
1 review
0 helpful votes
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Not bad
November 6, 2022

Easy to reserve my flight.
But have to do steps after booking like this.

Date of experience: October 7, 2022
Chile
1 review
0 helpful votes
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Facil Compresión
October 7, 2022

Rápido, sencillo y muy confiable el servicio. Espero tener una buena experiencia para seguir viajando con ustedes

Date of experience: October 7, 2022
Florida
1 review
0 helpful votes
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Good
October 7, 2022

Good thank you very much, it was quick and simple.

Date of experience: October 7, 2022
Puerto Rico
1 review
0 helpful votes
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Excellent service
October 7, 2022

Excellent service, I buy my ticket and received an email with the confirmation in just seconds.

Date of experience: October 6, 2022
Georgia
1 review
0 helpful votes
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.
November 6, 2022

It was ………………………………:…:………………………………………………………………….?

Date of experience: October 6, 2022
New York
2 reviews
0 helpful votes
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I booked air ticket online though SmartFares.com. The original ticket was $1671. 40. Flight should be from New York to Istanbul and back to New York on 7/21-7/24/22. Unfortunately I had to cancel my trip, I called the SmartFares, they offer me a future credit, but I have to pay cancelation and issue fee $ 350. I paid that money and got future credit of $ 1671. 40
When I decided to go for my trip, SmartFares booked me new ticket on the dates 9/25-10/2/2022, but asked me to pay $145 for airline charge. The price for the new ticket never was given to me, they said my full credit was used for new ticket in $1641. 40. But I checked the other sites for the same flight and same class of ticket price was around $1300. So SmartFares overcharged me almost for $300 for a ticket. And I paid extra $350+$145 as a fees. I called the SmartFares to request explanation and get the price of the ticket, but they said what they have their own calculations and my full credit covers the price of new ticket. But I know for sure the airline sold the tickets on the same flight and the same category of ticket for $1300. I feel robbed. Never had that kind of experience. Highly not recommend to use this site

+2
Date of experience: October 6, 2022