Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very smooth and yet reasonable in price.
Thanks.
We just booked a trip to Costa Rica for next February (2023). Everything looks perfect so far. It was very easy to buy and very good prices
Thank you for your help and support, it was a great opportunity dealing with you.
I will recommend this company for my friends
It was fast and easy. Great prices, was able to find what I need.
It was super efficient and easy! No problem with any bookings or confusion. Would definitely recommend
You didn't bait and switch. Thanks! As long as Qatar Airlines doesn't have fees they don't normally have (such as allowed luggage) it was a good deal.
Una app buena que te pide los datos más importantes para la reservacion y así agilizar mucho más rápido y fácil la reserva sin complicaciones
All good everything fine…it was quick response for my booking.
Smart Fares has been great in giving a great price and providing additional feedback on my trip.
Was easy and fast. Took a little for confirmation but ok responded to my call
Good experience, I sent an email to remove seat selection charges have not heard back
Please tespond
Loved the experience on smart fares it was fast and easy
Got my reservation, no problems, waiting for my flight now
Ok, viskas labai patiko, kita karta vel rinkciausi jus
Found a good price for my flight departing from overseas going back to my home country
I could not pay for baggage and flight all in one, but, the most important thing is secured for now.
So far so good. Looking forward to my flight. Glad for the internet fares
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at [email protected], or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

