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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,798 reviews

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Texas
1 review
0 helpful votes
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Servixe
October 19, 2022

It was frustrating and could have been handled a little easier and better by the travel agent.

Date of experience: October 19, 2022
Washington
1 review
0 helpful votes
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A+ Service
October 19, 2022

Issac was able to help my mother with changing her flight schedule and was extremely patient and worked with us until we got the best plan in place. We are grateful to have Isaac help us!

Date of experience: October 19, 2022
Australia
1 review
0 helpful votes
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Good
November 19, 2022

Thankssjajsjjsjs shsjsjnsnsn and Hannah snsjjsnsn ksj

Date of experience: October 19, 2022
Maryland
1 review
0 helpful votes
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Refund
November 18, 2022

My experience was $#*! where's my refund for cancellation

Date of experience: October 19, 2022
California
1 review
0 helpful votes
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Incomplete
October 19, 2022

I'll let you know once I take the flight and all goes well

Date of experience: October 19, 2022
AE
1 review
0 helpful votes
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Am very grateful
October 19, 2022

I have a little bit experience but I appreciate on that one

Date of experience: October 19, 2022
California
1 review
0 helpful votes
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Thumbs up!
October 19, 2022

It was fast and easy to book! Next time I book a flight, I'll be coming back here.

Date of experience: October 19, 2022
Canada
1 review
0 helpful votes
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Ticket number
October 19, 2022

I receive the document for ticket number but when I want to open the document, the number is considerate like a phone number. Does something wrong?

Date of experience: October 19, 2022
New York
1 review
0 helpful votes
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Good quick service so far
October 19, 2022

Good quick service so far, let's hope travel experience will good as booking

Date of experience: October 19, 2022
Cambodia
1 review
0 helpful votes
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Booking Tickets
October 19, 2022

I found it a bit confusing because when you try to book directly on their website, booking will turn out not possible and will ask you again to call their agents.

Date of experience: October 19, 2022
Chile
1 review
0 helpful votes
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Good
November 18, 2022

It is a good experience, but May be it can be more clear, becouse mi reservation número doesnt Work and its a little confussed

Date of experience: October 19, 2022
Colombia
1 review
0 helpful votes
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Ok
October 19, 2022

Estuvo bien muchas gracias por todo los quiero mucho

Date of experience: October 18, 2022
Germany
1 review
0 helpful votes
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Fast and simple
October 19, 2022

There are so many offers, and each one is affordable. The payment option is also simple. The confirmation of the selected flight arrives immediately by email. Everything is so fast and simple

Date of experience: October 18, 2022
Pennsylvania
2 reviews
0 helpful votes
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Date confusion
October 19, 2022

When I put in my dates I wanted to fly I thought it would only show those dates but it also showed flexible dates. I accidentally clicked on the wrong dates and purchased. I had to change my plans. I would say please make it more known that flexible dates would be provided in the search option. That being said the process to purchase the tickets was easy and user friendly.

Date of experience: October 18, 2022
Cambodia
1 review
0 helpful votes
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Good so far
October 18, 2022

I booked a flight, got a confirmation
No problems so far!

Date of experience: October 18, 2022
Mexico
1 review
0 helpful votes
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Great
October 18, 2022

I received information so excited going to cuba next weekend

Date of experience: October 18, 2022
Chile
1 review
0 helpful votes
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Porque hacen estas preguntas
October 18, 2022

Mí experiencia para la compra no tan agradable y del viaje aún no lo realizó

Date of experience: October 18, 2022
Montana
1 review
0 helpful votes
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The booking was successful
November 17, 2022

Booked a ticket through Alaska Airlines and EVA Airlines. The travel agents were calling and requesting that we pay to have our seats assigned. I was able to do the same through the airline websites using the confirmation numbers for free. Contacting EVA was a pain and they wanted me to do things through the travel agency anyway. Their website, although bad, is still your best option. Personally, I probably won't do it this way again.

Date of experience: October 18, 2022
Germany
1 review
0 helpful votes
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I like that app its very easy way to find a good flight.

Date of experience: October 18, 2022
Argentina
1 review
0 helpful votes
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Good
October 18, 2022

Good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

Date of experience: October 18, 2022