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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,824 reviews

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Florida
1 review
0 helpful votes
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Happy with booking system
October 22, 2022

Easy booking, found the flight that I was looking for and booked easily

Date of experience: October 21, 2022
GB
1 review
0 helpful votes
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Quick and Easy
October 22, 2022

Very good, easy and quick booking, lot's of follow up messages

Date of experience: October 21, 2022
Canada
1 review
0 helpful votes
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Flight booking -Smart Fares
October 22, 2022

This site has great prices, which is why I booked. I will book my next trip through them again.

Date of experience: October 21, 2022
California
1 review
0 helpful votes
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Booking a flight
October 21, 2022

So far so good and thank you for your service. Hopefully in the future we would have more deal and work together.

Date of experience: October 21, 2022
TZ
1 review
0 helpful votes
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Good
October 21, 2022

I dont have any experience before but i expect good

Date of experience: October 21, 2022
Florida
1 review
0 helpful votes
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Best
October 21, 2022

Excellent, fast, easy, honest, comfortable and many more good things. Thank you.

Date of experience: October 21, 2022
New York
1 review
0 helpful votes
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Good
October 21, 2022

I was impressed. It was a quick and stress free transaction

Date of experience: October 21, 2022
New York
1 review
0 helpful votes
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Good prices
October 21, 2022

Quick and easy. Low fares and simple booking. Will be using again.

Date of experience: October 20, 2022
New Jersey
1 review
0 helpful votes
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Booking was easy and fast
October 21, 2022

Easy to book
I scrolled and tried many others that were so hard to understood and navigated through.

Date of experience: October 20, 2022
Illinois
2 reviews
0 helpful votes
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Smart fares review
October 21, 2022

Fast check out and affordable prices, the website is also very user friendly.

Date of experience: October 20, 2022
Texas
2 reviews
0 helpful votes
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All went well and we got confirmation. I just didn't like all the added questions about options that would cost more.

Date of experience: October 20, 2022

So far so good
October 20, 2022
Previous review

So far so good

Date of experience: October 19, 2022
Massachusetts
1 review
0 helpful votes
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Booking
October 21, 2022

This process was very quick and easy! I just needed and wanted a cheaper flight and that's exactly what I got

Date of experience: October 20, 2022
Jordan
1 review
0 helpful votes
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Great Experience
October 20, 2022

At first, it was disappointing because I never received a confirmation and when I talked with them apparently the ticket I booked was no longer available. What i liked was that the customer representative was able to find me a better ticket!

Date of experience: October 20, 2022
Colombia
2 reviews
0 helpful votes
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Muy económico
October 20, 2022

Súper fácil realizar la reserva hacer todo el proceso

Date of experience: October 20, 2022
Colorado
2 reviews
0 helpful votes
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Not pleased
November 19, 2022

I got charged for a seat selection of 90 dollars and I did not make a selection.

Date of experience: October 20, 2022
Illinois
1 review
0 helpful votes
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Nice deals
October 20, 2022

Great deals good times to leave and arrive looking forward to booking more

Date of experience: October 20, 2022
MD
1 review
0 helpful votes
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Everything is fine
October 20, 2022

Nice website, I hope that after 1 hour to do a check in.

Date of experience: October 20, 2022
Argentina
1 review
0 helpful votes
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MUY PRACTICO
October 20, 2022

Considero que es la pagina mas explicativa y practica para adquirir pasajes. Todo muy fluido y satisfactorio

Date of experience: October 20, 2022
California
1 review
0 helpful votes
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Low fares
October 20, 2022

Fast and easy, accessible, no need for phone call. I am really satisfied.

Date of experience: October 20, 2022
Illinois
1 review
0 helpful votes
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Feedback
October 20, 2022

It was a good experience and I don't have anything more to say.

Date of experience: October 20, 2022