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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Cool it was nice had a good time it was cool it was nice and cool it was good cool and nice
C'était simple, rapide et professionnel
J'espère que j'aurai ma place côté fenêtre auquelle j'ai payé plus
Первый раз через вас, надеюсь что будет хорошо, порекомендую друзьям
Am please with smartfares, so I have chosen to continue to use your services, thank you.
Buena atención y en partes está con traducción, debería siempre llevar traducción para que quienes no somos bilingües podamos hacerlo más fácil. Agradezco atender mi sugerencia
It was an easy process! I booked then was ready to go! Really good follow up too.
Спасибо большое, очень нравится ваша оперативность и качество сервиса, особенно приятны цены на авиабилетов так как часто приходится покупать билеты.
Easy to make a reservation and customer service representative addressed my concern.
Everything went very smooth and easy so thank you for this experience
Everything was OK, very fast and the best price in the market; i don't any troubles to book
Clear and fast payment. Confirmation came immediately, a little later the booking itself.
Easy and quick booking. Cheap flights. Confirmation came quick
Cheap flights were quickly approved. You need to be careful on the selection page to tick or until what you want (eg preferred seating) but I had no issues
I had problems with my card at the time of purchase and asked for my reservation status, they did not take long to give me an answer
When booked the ticket online I was rip off but when called customer Sevice they took care of it. Over all was good.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members