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SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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I hope everything goes well! I made a reservation and bought the best option available.
I was referred this website to explore my options and I am happy my friend shared it with me. Now I am sharing with others.
First time using.
I haven't received my ticket yet.
Unless the confirmation numbers are supposed to be your ticket? That's just a service like online like using Expedia or Travelocity
Therefore I can not check in on. Line - I wrote an email and called but no reply
It's fast and secure. It was easy to find when I needed it for my ticket. Overall, it has been a great experience, and I am very happy with everything. Thank you so much!
Not reliable - Flights are not guaranteed immediately. They asked me to pay $1000+ to book the same flights.
The flight search experience was instantaneous and painless. Payment modalities were smooth ans I felt safe.
Fue muy sencillo y fácil comprar mi boleto, fue la mejor oferta había intentado comprarlo en otro sitio y decliné porque el formato para llenar mis datos era muy confuso en cambio aquí fue relativamente sencillo.
After booking they would not give us confirmation unless we paid an extra $225. Impossible to deal with these thieves. They wait till the last minute to confirm.
Smooth and helpful process, they hold me updated during the whole journey, which i do highly appreciate. Thanks
Fue rápido y sencillo espero que todo siga así de bien espero que me llegue el check-in
I tried different websites and found out that this website is easy to use and provides best price.
Quick and easy booking. Thank you. Will definitely book with you guys in the future.
Rufus was very helpful. Happy with the service. Very professional
Simply the best app to be recommended Please my name Derrick But unfortunately it's was written Dirreck kindly help correct it for me it's Derrick
Navigating the flight availability was easy and the flight affordable.
Answer: Smartfares! They will offer a deeply discounted airfare and send you a confirmation number to your email. The next day you will receive an email to call them immediately because they were unable to confirm your flight. When you call them back, they will try to sell you another flight at a much higher price. SCAM SCAM AVOID!
Answer: I could no agree more. They are also very rude. Did not received my confirmation until a day before departure and I had to call them to get it. When I asked how to check in as they booked me with 2 different airlines they responded can you read?
Answer: Dear Customer, Thank you for reaching out to us! We are an IATA-certified travel agency and would be happy to assist you. You can either call or email us at [email protected], or use this link https://shorturl.at/JmPfK to chat directly with one of our customer support experts, who will be ready to assist you with your booking. We look forward to helping you! Regards, Team Smartfares
Answer: For assistance with this, you can visit our website Smartfares.com and use the chat box to speak with one of our executives. They'll be able to provide you with the necessary information and guide you to a secure payment link. Team - Smartfares
Answer: Yes. They stated because of flight increase they canceled my flights. Then they wanted me to pay a balance of what the new increase was. So disappointing. I paid for four fares. They took the funds from the bank n then canceled my flights.

