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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.


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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,786 reviews

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Georgia
1 review
0 helpful votes
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Not so intuitively
January 26, 2023

This website isn't so intuitively, I didn't like that I have to wait to receive my booking. I just wanna buy tickets ring here and now

Date of experience: December 27, 2022
Saudi Arabia
1 review
0 helpful votes
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Cheating online travel agent
January 26, 2023

Cheating online travel agent. Taking your money. Misleading your search to make wrong booking

SmartFares attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2022
Norway
1 review
0 helpful votes
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Excellent service
December 27, 2022

Well organised and fast- the confirmation was fast and sent as soon as possible

Date of experience: December 27, 2022
Germany
1 review
0 helpful votes
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The booking experience itself was good, the variety of options is really good. But I can't understand the difference between the proposed additional options. E.g. There are 3 proposals for cancellation- re- booking insurance, and no clear differentiation in between them.

Date of experience: December 27, 2022
Kuwait
1 review
0 helpful votes
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No ticket issued
January 26, 2023

Zero experience as I have been issued ticket and my money has been deducted from my card and I am standing at the airport

Date of experience: December 26, 2022
Spain
1 review
0 helpful votes
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At the time all goes good
I wish all will finish great as at the moment
Thank you

Date of experience: December 26, 2022
GB
1 review
0 helpful votes
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Flight booking
December 27, 2022

Very straightforward and easy process. The process was good to follow and prices good.

Date of experience: December 26, 2022
New York
1 review
0 helpful votes
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Smooth experience, beat any of the other websites that promised low fares

Date of experience: December 26, 2022
Colombia
1 review
0 helpful votes
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Great, it was fast
December 27, 2022

Great, it was essy and fast. And I have all the support buying my tickets

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
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Very easy booking
December 27, 2022

Pleasant experience and i will book here the next time i travel and recommend to my friends

Date of experience: December 26, 2022
Minnesota
1 review
0 helpful votes
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Belize
December 27, 2022

Very easy and worthwhile experience. I appreciate how painless they make the process.

Date of experience: December 26, 2022
Florida
1 review
0 helpful votes
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So so
January 26, 2023

Making the reservation was easy but then the customer service people began to call me in a very bad way trying to change the price of my reservation and threatening to cancel my reservation

Date of experience: December 26, 2022
Guatemala
1 review
0 helpful votes
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Price change
January 26, 2023

I Pay for a ticket but the airline did no hold the price. I had to pay extra.

Date of experience: December 26, 2022
Spain
1 review
0 helpful votes
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Todo bien
December 26, 2022

Todo bien solo falta que me manden el billete y cojan su dinero de la cuenta

Date of experience: December 26, 2022
Virginia
1 review
0 helpful votes
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Dissatisfied
December 26, 2022

Tickets are way overpriced, I paid $2,473 for 3 adults and a 2year old from Norfolk virginia to Fort Lauderdale. It's ridiculous, and sad. I'm driving next time

Date of experience: December 26, 2022
Argentina
1 review
0 helpful votes
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Slow process
January 25, 2023

No hay un número de atención al cliente que hablen en español

Date of experience: December 26, 2022
Canada
1 review
0 helpful votes
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Good
January 25, 2023

Simple, easy to understand, procedure one can follow.

Date of experience: December 26, 2022
Michigan
1 review
0 helpful votes
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Good work
December 26, 2022

Good work.
Thanks for hard working.
Keep the good work.
Good prices.
Don't do like other websites, as soon as they succeed they will start raising the prices.
So far so good.
Thanks.

Date of experience: December 26, 2022
South Africa
1 review
0 helpful votes
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Awesome Smartfares
December 26, 2022

Great service, prompt and easy to navigate, i strongly recommend to any one for hassle free flight bookings.

Date of experience: December 26, 2022
Chile
1 review
0 helpful votes
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Pasajes
January 25, 2023

De momento va todo bien y sido accesible, aún no viajo por lo tanto no puedo decir más

Date of experience: December 26, 2022