On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It is Fast and easy,and also it is very convenient.
I often get put through third parties and the funds won't go through because it's not the actual price but just a set up to call and get the price. This was the actual price I paid and I got my reservations so it is a five star from me.
It was straightforward but would have liked it better if the website presentation was a bit nicer and neater.
Ｉ ａｍ ｓａｔｉｓｆｉｅｄ ｗｉｔｈ ｔｈｅ ｅｘｐｅｒｉｅｎｃｅ ｏｖｅｒａｌｌ， ｔｈｅ ｐｒｏｃｅｓｓ ｉｓ ｓｍｏｏｔｈ ａｎｄ ｎｏ ｐｒｏｂｌｅｍ
No seat information available
No seat information available
No seat information available
No seat information available
No seat information available
I had great experience with SmartFares. The best price and quick service. Thank you!
You have to add prize about seat resaervation. Becouse i didnt see anything about prize only after I add my creditcard then you discount extra prize for the seat. Seat resaervation - its mean that i can choose seat number not just "where i wont - window in the middle or front of the plane" What you offer thats not correct. If you accidentally scroll farther and don't change anything on seat reservation then you'll automatically be looked after extra money for a seat that's "booked"
So far good…………………………………………………………………………:.:::::::.::
Excellent service. I searched the flight on Kayak and found the ticket on your site
Very user friendly site
Once you book and lock in your fare, it stays the same. No games played with fares like Farecompare does
I was hesitant to book with site due to it being new to me. Finding a flight was easy, Customer service was great! I called just to confirm my booking and didn't have to wait long for a representative to pick up. I had a Great Experience with Smart Fares. Keep up the great job!
Well I was in a jam trying to book with my usual app (Expedia). They ended up charging me twice for the flight insurance and saying the ticket price changed so payment failed. Hours later, So annoyed I searched google and went through smartfares. Was done booking in minutes
The website was very easy to used and lots of great deals.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Travel Other Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members