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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Lowest pricing I found for a flight when i looked at 5-6 other sites, submitting payment online easy and quick.
I was on Kiwi and offered to go on your site when I saw a price that I liked and booked my tickets but when I got my bill, it was 40$ more! Oh well
Muy buena. Pude hacer la compra online y recibir la información correcta a mi correo Espero el viaje sea igual
Was easy to book and better deals. Will always book using this online and even my colleagues said they will use it as we are far from home
Only thing I couldn't figure out was how to add our TSA pre check info. Other than that, the experience was good.
Good and simple and easy …………………………………………………………………
Awful. Zero star. They cancelled my flight without telling me to my surprise at the airport because I didn't tell them the amount of money they took on my account (I stated to them I don't have to that information from abroad) and they still cancelled my flight without telling me and to my surprise at the airport.
NEVER ever do my mistake and don't book with this fraudulent company. When I told her I sent them emails, she said you're wrong because why did you not call… and refused to compensate me for the double amount I paid because of their lack of communication. They were looking for any excuse and kept accusing, without even being sorry. Disgusting
It was good am definitely i will use it again in future
Booked my flight home. Prices were a little expensive & the confirmation email took 24 hrs
Good service! An App would be a big improvement to see you bookings and to download itineraries for example
The response are slow. Links to check the status is not working.
I like the features that it comes with, including package protection and the incredibly lucky prices to plane tickets. However, some of the features on here should have a lower price
Very user friendly and easy to find what I needed!
The greatest easiest way to buy a ticket thank you so much
Great price. The dates are those we wanted. And the times are compatible with our flight schedules
Very easy to use andI had to cancel a portion of my trip. I received great customer service
Easy to use and book a flight. Emails are good to keep me informed of my trip and flight information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members