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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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El vuelo lo reserve en muy poco tiempo. Excelente. Y la respuesta me llegó rápidamente
After removing the flexible seating twice it still added it to my itinerary and tried to charge me an extra $165. I called and had it removed and they were very nice but I felt like it was a scam to add it and see if someone catches it.
Exelente nada más que no me confirman aún y nose si ya está la reservacion
Muy buena la esperiencia por lo tanto quiero pedir mi código de reserva
It showed low prices. The website is very friendly and easy yo use.
Highly recommended
Very efficient with the service delivery. First time using the website to book my flight bookings. Iook forward to book more flights with the website.
It was good experience,i would recommend this company.
It is a nice, supportive team and system, the destruction is ver clean to process
Very prompt customer service... Hower the booking experience can be improved by adding a confirmation screen with all charges before final booking
Reasonable thus far. My trip is in a few weeks so I will know after then how to rate "SmartFares" accurately. However, I was expecting some lower rates in comparison to other online rates.
This website gave me the best price of ticket... really you can rely on them.thanks.
Have been trying to reach someone to confirm a seat selection. Was told to send email, and still no response
It was a grate experience, It was easy and save. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members