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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Very good Experience thank you. Easy to book with no issues.
Todo bien el servicio me gustaron los precios prontitud nada complicado el proceso de reserva
Easier than I thought, fast and convenient. It was just smooth sailing
Decent experience. Will use in future travels abroad.
Me cobraron algo que no estaba pactado. Agregaron conceptos que yo habia puesto que no queria y el precio total no era el pactado.
When you accept the booking they show the prize for the flight =》 finally I paid 20 dollars more than shown for the reservation of a seat. When I was booking I did click where I would prefere to be seated =》no prize for it was indicated! But the worst is that the indicated prize with final confirmation was not correct. - Second thing: link to the baggage allowance of the airline does not work - even not after booking in confirmation email - so that there might come up additional paying for that, too.
SmartFares was forwarded to me by a friend. I booked my flight with no issues.
Todo esta muy explicado y muy fácil de reservar!
I booked my flight from Cairo to jfk Two ways.
Surprised to find my arrival is to New Jersey's airport.
Excelente servicio y eficaz, la respuesta fue inmediata y las tarifas muy convenientes
I had a nice experience with SmartFares, as this company was FAST AND CLEAR in booking my travel ticket and informing me of everything. I was contet with its services.
It was clearly explained and quick.
Booking was easy! Inexpensive! Hopefully at the airport it will be the same.
1000 thumbs up to the desk help team and all smart fare workers
My experience with smartfares while booking tickets for my next trip was very nice. I have been relying on smartfares for quite some time and they always provide the best prices in the market.
Easy to book et very good price, and excellent technical support
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members