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SmartFares

4.2
smartfares.com
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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.

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SmartFares Reviews Summary

SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 5 days

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8,636 reviews

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MAYRA E.
California
1 review
0 helpful votes
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Great
January 21, 2023

Awesome service and great experience.

I will continue using the web and recommend it to friends.

Date of experience: January 20, 2023
EBONY Z.
Bahamas
1 review
0 helpful votes
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Tickets
January 21, 2023

My experience was super amd smooth sailing. I didn't have any issues at all

Date of experience: January 20, 2023
GENESIS G.
Peru
1 review
0 helpful votes
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Primera vez viajando en Smartfares
January 20, 2023

Aun no tomo mi vuelo porque es el 24 de enero, la verdad es primera vez que viajo en esta aerolínea, no podría dar o contar mucho porque aún no tengo la oportunidad de hacerlo, sin embargo espero sea una buena experiencia y poder comprar más vuelos próximos.

Date of experience: January 20, 2023
NISSIM R.
Paraguay
1 review
0 helpful votes
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Very good
January 20, 2023

The experience is very very good, thank you very much

Date of experience: January 20, 2023
GREG A.
Arizona
1 review
0 helpful votes
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Great prices
January 20, 2023

Awesome company. They have never gave me any problems and the prices are better than most. I recommend SmartFares

Date of experience: January 20, 2023
PEDRO K.
Puerto Rico
1 review
0 helpful votes
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Nice
January 20, 2023

Good for a quick flight through the island more affordable

Date of experience: January 20, 2023
PETER G.
Florida
1 review
0 helpful votes
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Trip
January 20, 2023

So far so good not sure why you are forcing me to write this, please tell me why as it's not making this experience any more positive, right! Get it?

Date of experience: January 20, 2023
PAULA P.
Michigan
1 review
0 helpful votes
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Went well
January 20, 2023

So far so good...see what the airport experience brings

Date of experience: January 20, 2023
DAVID H.
Illinois
1 review
0 helpful votes
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Helpful Help Desk
January 20, 2023

I entered the incorrect seat assignment and insurance information. The Help desk was able to adjust my reservation and fix the amount of money I owed from my visa card.

Date of experience: January 20, 2023
MADIA G.
Kuwait
1 review
0 helpful votes
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Good
January 20, 2023

Good and fast, i like to use it. It was good. It was good

Date of experience: January 20, 2023
SARAH Z.
Lebanon
1 review
0 helpful votes
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Great experience
January 20, 2023

Very smooth, the team is very helpful……………………………..

Date of experience: January 20, 2023
HOA A.
Texas
1 review
0 helpful votes
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Best deal
January 20, 2023

Good combo price for my trip, easy to book. Website wont block me from modifying my own trip from the operated airlines which is pretty nice

Date of experience: January 20, 2023
CRISTHIAN S.
North Carolina
1 review
0 helpful votes
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Good
January 20, 2023

Good is Good no sé nada de inglés lo escribiré en español

Date of experience: January 20, 2023
LUIS N.
Colombia
1 review
0 helpful votes
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Sin inconvenientes hasta el momento con mi reserva
January 20, 2023

Sin complicaciones, todo lo acordado se ha cumplido

Date of experience: January 20, 2023
MINEERA X.
Bahamas
1 review
0 helpful votes
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Airfare
January 20, 2023

It is ok just wish it was a faster way to approve your book confirmation enstead of wayingg an hour for a conformation.

Date of experience: January 20, 2023
CESAR J.
Honduras
1 review
0 helpful votes
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Perfect
January 20, 2023

Excellent, all was easy and clear, we get the best price

Date of experience: January 20, 2023
DONALD P.
Oklahoma
1 review
0 helpful votes
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I am disappointed, I had to pay 125.00 name charge.
January 20, 2023

It is been easy and I hope the entire experience is this stress free

Date of experience: January 20, 2023
LINDSAY X.
Wisconsin
1 review
0 helpful votes
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Booking a flight
January 20, 2023

It was an easy process, would recommend to others in the future

Date of experience: January 20, 2023
ALYEA Q.
Rhode Island
1 review
0 helpful votes
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Good
January 20, 2023

Good And easy experience. Things went smoothly when booking and the prices are great.

Date of experience: January 20, 2023
BIANCA C.
Canada
1 review
0 helpful votes
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Booking review
January 20, 2023

It was easy to do which made the experience great.

Date of experience: January 20, 2023
3,002 reviews are not recommended
Doug Martin
Doug M.
Typically responds within 5 days
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