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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Confuso, sigo esperando mi ticket electrónico, pfv su apoyo para enviarme los tícket y la conformación de la.misma,muchas gracias
This is the first time I use this company, I really like it, easy to book.
First time using this company. I hope to continue with you guys for my next trips in the world
My experience as been excellent with you. Payment methods excellent. Congratulations!
Good and fast cheap. The best on the market. You should try them out
I really enjoyed the service and I was able to buy my tickets at a good price.
Good price. So far so good. International travel make easy. Would rate 5 star if we come back without any incident.
My experience was awesome! I found out that smart fares was cheaper than all thr other airlines.
It was a fairly easy process. I was able to choose my flight; I haven't gotten a seat number yet. I was asked a few questions that were pretty easy to answer. Overall the process was easy to understand and uncomplicated.
Good service, easy booking and low price, i will use you again
It was easy to navigate through. I am not very experienced at using the computer, but this was okay.
No entiendo nada, hablo español, y está todo en inglés.
I booked a flight from Japan. The currency was showing in Japanese yen when booking, but I'm not sure which currency they will charge because USD was showing in a confirmation email. Booking process is simple and easy.
It's the second time that I book with you guys, and it's the second time that I got refused at the gate just before taking my flight. Never again
It was really good. It was my first time booking by myself, it was very easy and fast.
Paid $59.00 US for seat selection for 3 people but then the airline is not recognising this and is charging additional fees for seat selection.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members