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Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Je suis content de réserver, la j'ai eu des expériences pour la prochaine fois
It's so easy to booking a flight here. And customer service is very friendly and helpful.
Great price and very easy booking process on time service
Was easy still waiting on my ticket from the airline
Great to get the airline confirmation.it would be better if i can get sooner
I like your service. It is very easy to use.
The prices are reasonable. I always go to your site. Thank you.
Looking forward to more experiences like the Swiss service I received
Flight are expensive and as an older adult, my computer skills are not good. I got my daughter to search fares. Unfortunately, looking at several different sites at a time. She mistakenly booked the wrong flight. We live in Hamilton. We have to drive to Toronto island to fly at 7 am to Jamaica via Montreal and return to Pearson. Short of growing wings, you can clearly see our predicament. However, we couldn't cancel since we would lose more than half our money even though she called the next day. Needless to say, I'm disappointed and disheartened and it seems that person to person booking is a much better way for us in the future.
3 time i booked flight from using same web side, at the page when I was ready to buy ticket I checked the final price and completed the booking then called customer service, they stated no worry your e ticket in under process and your will received e ticket shortly, after 24 hours passed I called again Represetative said I can give you a ticket but you have to pay $ 125 extra, plus company charged my credit card also I complained to the credit card department, FYI: rep. From smart fare said I will get a refund in 2 week, so I searching to buy a ticket again but prices was change after 24 hours, I will never ever buy ticket with this web side. Yusuf
I don't like to to put so
Much time in this things and I feel you ask to many questions
I'm not sure how I feel about going through the whole process at 1 price to find that by the time it finally lets me pay, it is 50$ more.
El servicio prestado por la compañía es bueno, no mucho mas que agregar
The process of getting a ticket through SmartFares, develops fine from the beginning to the end.
Easy to reserve on line. I attempted to confirm my purchase and I had also a question by phone and it didn't go that well or smooth as I thought it would. Yes, It was great online. Thanks
I'll respond to this when I depart. Though it was the cheapest flight.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members