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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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С других сервисов не мог оплатить беларуской артой. На этом все получилось- сперва сняли небольшую сумму для проверки, когда все подтвердил оплили билеты
Everything was great and the interface is user friendly
But you ask too many optional questions like asking about insurance, other services
Bad experience…no more information about my travel
Buena atención y puntual respuesta, un poco alto el precio del boleto comparado con los precios al momento de hacer la reservación pero igual es confiable
Experience was good. Will refer others to your site
I received an email of my reservations. I believe I'm to also get tickets and the ticket numbers emailed to me
Useful way to compare flights and move dates around for better fares
The booking process was easy, but I was charged for seat selection as an add-on when it wasn't even available for my economy flights. I received a rather bullying phone call from a representative trying to sell me trip insurance as well, and when I politely declined, he hung up on me.
Bien, excelente gracias por ofrecer sus servicios.
Every option needs be selected by customer and should refresh seamlessly for the customer. The customer should not notice any refresh of the page.
Good price great service. Very easy to manage through thier site.
It was great first time I bought ticket with smart fares. Amazing price best from any website which exist on internet.
And very fast service.
It was a great experience and i love cheap prices!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members